2017 International PAYSTAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V453000 · Electrical System | Engine And Engine Cooling:Engine:Diesel
Reported: 2016-06-21 (June 21, 2016)
Navistar, Inc. (Navistar) is recalling certain model year 2017 International ProStar, LoneStar, PayStar, HX, and 9900 trucks equipped with a Cummins ISX15L engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Cummins will notify owners, and Cummins dealers will replace the ECM, free of charge. The recall began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357 or Navistar customer service at 1-331-332-1590.
NHTSA campaign record ↗18V588000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2018-09-05 (September 5, 2018)
Navistar, Inc. (Navistar) is recalling certain 2017-2018 International ProStar and 9900i trucks, 2018-2019 International LT trucks, 2017-2019 International LoneStar and HX trucks and 2017 International PayStar trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy: Cummins will notify the affected owners and dealers will replace the nylon fuel line with a steel fuel line, free of charge. Navistar issued owners an interim notification on October 11, 2018. The recall began November 21, 2018. Owners may contact Navistar customer service at 1-800-448-7825, or Cummins customer service at 1-800-286-6467.
NHTSA campaign record ↗