2023 International HV: complaints, problems and recalls

Reported: 2022-04-27 (April 27, 2022)

Navistar, Inc. (Navistar) is recalling certain 2022-2023 International MV, International HV, and 2022 IC RE commercial buses built without a forward radar unit. The warning label notifying the driver that the collision mitigation system is inoperative may be missing.

Consequence: Failure to warn the driver that the collision mitigation system is inoperative increases the risk of a crash.

Remedy: Navistar will provide a warning label and installation instructions, free of charge. Owner notification letters were mailed June 14, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 22508.

Reported: 2022-06-16 (June 16, 2022)

Navistar, Inc. (Navistar) is recalling certain 2022-2023 International HX, HV, LoneStar, LT, MV, RH, IC TC Commercial Bus, and 2022 International WorkStar vehicles. The steering gears may have been assembled incorrectly, which can cause the gear to fracture.

Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Interim owner notification letters were mailed August 18, 2022. Remedy parts are expected to become available in mid-October 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 22513.

Reported: 2022-08-10 (August 10, 2022)

Navistar, Inc. (Navistar) is recalling certain 2023 International LT, International Lonestar, International MV, International HV, International HX, and IC Bus TC Commercial buses. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.

Consequence: An unexpected engine stall can increase the risk of a crash.

Remedy: Cummins will replace the ECM. Owner notification letters were mailed September 26, 2022. Owners may contact Navistar customer service at 1-800-448-7825.

Reported: 2022-11-23 (November 23, 2022)

Navistar, Inc. (Navistar) is recalling certain 2021-2022 International CV, 2022-2023 International HV, 2023 IC 1300 FBC, CE, RE, TC, International MV, HX, LT, RH, and LoneStar vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may lose tension over time.

Consequence: A loss of tension in the steering and suspension joints may lead to steering instability and increase the risk of a crash.

Remedy: Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22524.

Reported: 2023-02-23 (February 23, 2023)

Navistar, Inc. (Navistar) is recalling certain 2022-2024 International HV, International MV trucks, and 2022-2023 IC Bus TC commercial buses. When the parking brake is applied, the automatic transmission is still in drive or reverse position, and the stationary power take-off (PTO) switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Consequence: Unexpected vehicle movement can increase the risk of a crash or injury.

Remedy: Dealers will update the Cummins ECM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23504. This recall expands previous NHTSA recall number 20V-810.

Reported: 2023-03-08 (March 8, 2023)

Navistar, Inc. (Navistar) is recalling certain 2023 International HV and 2023-2024 International MV vehicles. The rear axle spring wedge shim may have been incorrectly installed, which can cause U-joint failure and result in driveshaft separation.

Consequence: Driveshaft separation can cause a loss of drive power and increase the risk of a crash.

Remedy: Dealers will reinstall the rear axle wedge shim, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23505.

Reported: 2023-03-08 (March 8, 2023)

Navistar, Inc. (Navistar) is recalling certain 2023 International HV and 2023-2024 International MV vehicles. The assembly bolts used to attach the battery box to the mounting bracket may be loose or missing.

Consequence: Loose or missing bolts can allow the battery box to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace and tighten all four bolts, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23506.

Reported: 2023-03-16 (March 16, 2023)

Navistar, Inc. (Navistar) is recalling certain 2023 International HV, HX, LT, RH, and Lonestar vehicles. The Intellipark Tractor Park Valve Module (PVM) may intermittently become stuck in the un-parked position and fail to move into the park position when the park switch is activated.

Consequence: A PVM that fails to move into park can cause a vehicle rollaway, increasing the risk of a crash.

Remedy: Bendix will replace the Intellipark PVM. Owner notification letters were mailed November 3, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23508.

Reported: 2023-05-25 (May 25, 2023)

Navistar, Inc. (Navistar) is recalling certain 2021-2024 International HV, HX, LoneStar, LT, MV, eMV, and RH trucks, and IC Bus CE, 2021-2023 IC Bus RE, and 2022-2023 IC Bus TC Commercial Buses. The anti-lock brake system (ABS) indicator light does not remain illuminated when a malfunction exists, and when the vehicle's ignition switch is on, and the vehicle is in motion. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: An ABS indicator light that fails to remain illuminated will not alert the driver of an ABS malfunction, which could increase the risk of a crash.

Remedy: Towing variant vehicles under this campaign will not be repaired under recall 24V-8918. Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23515.

Reported: 2023-08-17 (August 17, 2023)

Navistar, Inc. (Navistar) is recalling certain 2023 International MV and International HV vehicles. The driveshafts can break under certain loading conditions.

Consequence: A broken driveshaft can separate and cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the driveshafts, free of charge. Owner notification letters are expected to be mailed October 16, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23520.

Reported: 2024-10-31 (October 31, 2024)

International Motors, LLC (International) is recalling certain 2021-2024 Lonestar, 2021-2025 RH, HV, MV, LT, HX, and 2022 PROSTAR vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy: International will work with Bendix to reprogram the ECU software, free of charge. Owner notification letters were mailed December 16, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24515.