vehicle signal
U.S. public vehicle records

2020 International HV: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

9 distinct recall campaigns

Not available median reported failure mileage

Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Seats is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Seats
1
Component breakdown data
CategoryCount
Seats1

Seats: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023
1
Complaints over time data
CategoryCount
20231

2023: 1

Pattern summary

Seats leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11560836 · 2023-12-19 (December 19, 2023)

Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base plate, and then extending back ward on one side or at times both side of the base. Base plate is only 14 gauge steel, and is stitch-welded in 12 inches total length (out of 28" perimeter of the base), and only on the inside part. Also, another 10" in…

Owner-reported narrative. Look up ODI 11560836 at NHTSA ↗

Recall history

9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V216000 · Fuel System, Diesel: Pre-Heater

Reported: 2019-03-20 (March 20, 2019)

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.

Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

NHTSA campaign record ↗
19V422000 · Wheels:Hub

Reported: 2019-06-06 (June 6, 2019)

Navistar, Inc. (Navistar) is recalling certain 2020 International HV Severe Service Diesel Trucks. The steer axle hubs may be insufficiently lubricated or not lubricated at all, which may result in wheel bearing damage.

Consequence: Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.

Remedy: Navistar has notified owners, and dealers will inspect the steer axle wheel hubs for the proper fluid level and repair any damaged components, free of charge. The recall began June 14, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19509.

NHTSA campaign record ↗
19V838000 · Service Brakes, Air:Supply:Quick Release Valve

Reported: 2019-11-21 (November 21, 2019)

Navistar, Inc. (Navistar) is recalling certain 2020 International HV 6X4 vehicles. The vehicles were built with a non-Quick Release Modulator Valve (NQRMV) instead of a Quick Release Modulator Valve (QRMV), which may affect the brake release time. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.

Remedy: Navistar will notify owners, and dealers will replace the NQRMV with a QRMV, free of charge. The recall began January 9, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19519.

NHTSA campaign record ↗
19V841000 · Engine

Reported: 2019-11-21 (November 21, 2019)

Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.

Consequence: Unintended vehicle movement increases the risk of a crash.

Remedy: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.

NHTSA campaign record ↗
20V219000 · Fuel System, Diesel: Pre-Heater

Reported: 2020-04-17 (April 17, 2020)

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.

Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

NHTSA campaign record ↗
20V810000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software

Reported: 2020-12-23 (December 23, 2020)

Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.

Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.

NHTSA campaign record ↗
21V366000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail

Reported: 2021-05-19 (May 19, 2021)

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.

NHTSA campaign record ↗
22V691000 · Engine

Reported: 2022-09-15 (September 15, 2022)

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.

Consequence: Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.

Remedy: Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.

NHTSA campaign record ↗
23V119000 · Electrical System:Body Control Module/Bcm | Parking Brake

Reported: 2023-02-23 (February 23, 2023)

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.

Consequence: A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.

Remedy: Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.

NHTSA campaign record ↗