2004 International 9400I: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
6 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V307000 · Electrical System:Wiring:Front Underhood
Reported: 2004-06-30 (June 30, 2004)
ON CERTAIN HEAVY DUTY TRUCKS, THE ENGINE ELECTRICAL HARNESS CAN CHAFE AGAINST SHARP EDGES ON THE ENGINE.
Consequence: SUDDEN ACCELERATION, ACTIVATION OF THE ENGINE COMPRESSION BRAKE, ENGINE SPEED DROPPING TO IDLE, ALTERNATOR OVERLOAD WITH POSSIBLE FIRE, AND A LOSS OF ENGINE ECM POWER RESULTING IN ENGINE SHUTDOWN COULD OCCUR WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE HARNESS TO DETERMINE IF IT IS DAMAGED. IF DAMAGED, THE ENGINE HARNESS WILL BE REPAIRED. ALL HARNESSES WILL BE RE-ROUTED AND STAND-OFF BRACKETS WILL BE ADDED. THE RECALL BEGAN ON SEPTEMBER 8, 2004. OWNERS CAN CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗04V415000 · Service Brakes, Air
Reported: 2004-08-25 (August 25, 2004)
ON CERTAIN TRUCKS, ONLY EIGHT (8) BOLTS WERE INSTALLED IN THE BRAKE GROUP CONNECTION TO THE REAR AXLES. THE BRAKE GROUP, AN ASSEMBLY THAT INCLUDES THE BRAKE SHOES, AIR CHAMBERS, SLACK ADJUSTERS, AND SPIDER, IR NORMALLY ATTACHED TO THE AXLE HOUSING WITH NINE (9) BOLTS.
Consequence: THE STRUCTURAL INTEGRITY OF THE BRAKE GROUP IS QUESTIONABLE. THIS MAY RESULT IN THE LOSS OF BRAKING ABILITY ON THE REAR AXLES WITHOUT WARNING, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND INSTALL THE ADDITIONAL BOLT IF NECESSARY. THIS RECALL BEGAN DURING SEPTEMBER 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗04V416000 · Suspension
Reported: 2004-08-25 (August 25, 2004)
ON CERTAIN TRUCKS, THE FRONT, NON-DRIVE AXLE, COTTER KEYS AND SPINDLE NUT RETAINERS WERE NOT INSTALLED. THE COTTER KEY AND SPINDLE NUT RETAINER PREVENT THE SPINDLE NUT FROM LOOSENING AND THUS AID IN WHEEL RETENTION.
Consequence: A WHEEL-OFF CONDITION MAY OCCUR WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT TO DETERMINE IF VEHICLE REQUIRES A RETAINER AND COTTER KEY INSTALLED. THIS RECALL BEGAN ON SEPTEMBER 22, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗05V296000 · Electrical System:12v/24v/48v Battery:Cables
Reported: 2005-06-24 (June 24, 2005)
ON CERTAIN 4X2 AND 6X4 HEAVY DUTY TRUCKS, THE POSITIVE BATTERY CABLE BETWEEN THE BATTERIES AND THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE STARTER AND FRAME RAIL.
Consequence: THIS CHAFING COULD CAUSE AN ELECTRICAL SHORT AND/OR FIRE.
Remedy: DEALERS WILL INSPECT THE VEHICLES TO DETERMINE IF ANY CHAFING HAS OCCURRED BETWEEN POSITIVE AND NEGATIVE CABLES. IF THERE IS NO EVIDENCE OF CHAFING, THEN A SADDLE CLAMP WILL BE INSTALLED TO ENSURE CABLES WILL NOT RUB. IF THERE IS EVIDENCE OF CHAFING, THE DAMAGED CABLES WILL BE REPLACED AND THE SWIVEL SADDLE CLAMP INSTALLED. THE RECALL BEGAN ON AUGUST 22, 2005. OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗09V386000 · Engine And Engine Cooling
Reported: 2009-10-05 (October 5, 2009)
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2008 HEAVY TRUCKS MANUFACTURED BETWEEN APRIL 1, 2003 AND DECEMBER 21, 2007, EQUIPPED WITH CATERPILLAR C15 ENGINES. THE VARIABLE VALVE ACTUATION (VVA) OIL LINE MAY WEAR AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.
Consequence: AN OIL LEAK COULD RESULT IN A FIRE.
Remedy: NAVISTAR IS WORKING WITH CATERPILLAR TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE 09E-020. THE SAFETY RECALL BEGAN ON OCTOBER 23, 2009. OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR NAVISTAR AT 1-260-461-1890.
NHTSA campaign record ↗23V353000 · Exterior Lighting:Back Up Lights
Reported: 2023-05-18 (May 18, 2023)
Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
NHTSA campaign record ↗