2002 International 7400: complaints, problems and recalls

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 7400. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND OIL IN THE HIGH PRESSURE FUEL RAIL. ON SEPTEMBER 6, 2006, THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE REPAIR WAS PERFORMED UNDER WARRANTY. THE LEAK RESUMED WHEN THE WARRANTY EXPIRED IN JULY OF 2007. THE FAILURE OCCURS WHENEVER THE ENGINE IS RUNNING AND IS LOCATED DIRECTLY ABOVE THE STARTER NEAR SEVERAL ELECTRICAL PARTS. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 23,983 AND FAILURE MILEAGE WAS 23,590.

Owner-reported narrative. 23,590 miles reported. Look up ODI 10202027 at NHTSA ↗

Reported: 2002-07-26 (July 26, 2002)

ON CERTAIN HEAVY DUTY TRUCKS, THE FUEL LINE IS ROUTED TOO CLOSE TO A TURBO CHARGER OUTLET/EXHAUST PIPE. IF AN INTERFERENCE CONDITION OCCURS BETWEEN THE FUEL HARNESS AND THE EXHAUST PIPE, THE FUEL LINE INSIDE THE REFLECTIVE HEAT WRAP COULD MELT DUE TO EXCESSIVE HEAT.

Consequence: THE MELTING OF THE LINE COULD RESULT IN IMMEDIATE ENGINE SHUT DOWN, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PROPER ROUTING OF THE FUEL HARNESS. IF THE HARNESS IS ROUTED NEAR THE EXHAUST SYSTEM, A NEW FUEL HARNESS WILL BE INSTALLED. OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Reported: 2003-04-29 (April 29, 2003)

CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 104, "WINDSHIELD WIPING AND WASHING SYSTEMS." DUE TO THE DESIGN OF THE WINDSHIELD WASHER PUMP MOTOR CIRCUIT, THE SYSTEM'S ABILITY TO FUNCTION IS IMPAIRED WHEN IT IS FULL OF FROZEN WATER AND THE PUMP MOTOR SHAFT IS LOCKED OR FROZEN (CANNOT ROTATE).

Consequence: ANY RESULTANT REDUCED VISIBILITY COULD CAUSE A CRASH.

Remedy: DEALERS WILL INSTALL A NEW 10 AMP FUSE IN PLACE OF THE 5 AMP FUSE AND A NEW 10 AMP LABEL WILL BE PLACED OVER THE ORIGINAL 5 AMP DESIGNATION ON THE FUSE PANEL LABEL. OWNER NOTIFICATION BEGAN ON JUNE 27, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Reported: 2004-03-22 (March 22, 2004)

ON CERTAIN TRUCKS EQUIPPED WITH DT466 OR DT530 1308 STYLE ENGINES AND 4X4 OR 6X6 CAPABILITY, THE UNIVERSAL JOINT BETWEEN THE FRONT DRIVE SHAFT AND DRIVE AXLE COULD COME IN CONTACT WITH THE ENGINE OIL FILTER UNDER CERTAIN BRAKING CONDITIONS.

Consequence: THIS COULD CAUSE A LOSS OF COMPLETE ENGINE OIL WHICH COULD RESULT IN THE ENGINE SHUTTING DOWN AND INCREASE THE RISK OF PROPERTY DAMAGE, PERSONAL INJURY, OR A CRASH.

Remedy: DEALERS WILL INSTALL A SHORTER OIL FILTER AND ADAPTER. OWNER NOTIFICATION IS EXPECTED TO BEGIN APRIL 29, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Reported: 2004-06-30 (June 30, 2004)

ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH INTERNATIONAL DT530, CUMMINS, OR CATERPILLAR I-6 ENGINES, THE POSITIVE BATTERY CABLE BETWEEN THE BATTERIES AND THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE STARTER AND FRAME RAIL.

Consequence: THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR FIRE.

Remedy: DEALERS WILL INSPECT FOR ANY CHAFING. IF THERE IS NO EVIDENCE OF CHAFING, A SADDLE CLAMP WILL BE INSTALLED. IF THERE IS EVIDENCE OF CHAFING, THE DAMAGED CABLES WILL BE REPLACED AND THE SADDLE CLAMP INSTALLED. THE RECALL BEGAN ON AUGUST 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

Reported: 2005-04-28 (April 28, 2005)

ON CERTAIN VEHICLES EQUIPPED WITH AIR OPERATED FIFTH WHEEL SLIDES AND AN MSVA 7-PACK ACCESSORY CONTROLLER, THE 7-PACK CAN ALLOW WATER TO CONTAMINATE ITS CIRCUIT BOARD. THIS COULD RESULT IN INADVERTENT OPERATION OF THE FIFTH WHEEL SLIDE CONTROL.

Consequence: IF THE SLIDE CONTROL ACTUATES WHILE THE VEHICLE IS IN MOTION, MOMENTUM FROM THE TRAILER CAN CAUSE THE FIFTH WHEEL TO SLIDE WITHOUT INPUT FROM THE DRIVER, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL RELOCATE THE MSVA 7-PACK TO A LESS WATER INTENSIVE ENVIRONMENT. A NEW MSVA 7-PACK BASE, THAT HAS BEEN IMPROVED TO PREVENT WATER INTRUSION, AND ALL AIR ACCESSORY SOLENOIDS WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 5, 2005. OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.