2002 International 4000: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Equipment is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment | 1 |
Equipment: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
2007: 1
Pattern summary
Equipment leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10196090 · 2007-07-11 (July 11, 2007)
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 4000. THE VEHICLE WAS ATTACHED TO THE BED OF THE TOW TRUCK. THE WINCH POPPED AND CAUSED THE VEHICLE TO ROLL OFF THE BED AND CRASH INTO ANOTHER VEHICLE. NO VEHICLE INFORMATION WAS AVAILABLE.
Owner-reported narrative. Look up ODI 10196090 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V241002 · Service Brakes, Air:Supply:Check Valve
Reported: 2002-09-20 (September 20, 2002)
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH BENDIX TC-7 TRAILER CONTROL HAND-OPERATED VALVE WITH PUSH-TO-CONNECT FITTINGS. THE DELIVERY PORT IN THE VALVE BODY MAY BE PARTIALLY BLOCKED DUE TO A PROBLEM DURING THE MODING PROCESS.
Consequence: SUCH BLOCKAGE MAY SLOW THE DELIVERY AND EXHAUST OF AIR TO AND FROM THE TRAILER BRAKES WHEN THEY ARE OPERATED BY THIS HAND-OPERATED TRAILER CONTROL VALVE.
Remedy: INTERNATIONAL WILL REPLACE THE HAND-OPERATED CONTROL VALVES. OWNER NOTIFICATION BEGAN DECEMBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗03V193000 · Suspension:Front:Hub
Reported: 2003-05-21 (May 21, 2003)
ON CERTAIN HEAVY AND MEDIUM DUTY TRUCKS AND BUSES EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. OWNER NOTIFICATION BEGAN ON NOVEMBER 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗08V258000 · Electrical System
Reported: 2008-06-05 (June 5, 2008)
NAVISTAR IS RECALLING 51,588 HEAVY TRUCKS, COMMERCIAL BUSES AND SCHOOL BUSES MANUFACTURED BETWEEN NOVEMBER 21, 2000 AND MAY 21, 2008, EQUIPPED WITH ONE OR MORE REMOTE POWER MODULES. THE POTTING MATERIAL THAT ENCAPSULATES THE CIRCUIT BOARD OF THE VEHICLE'S REMOTE POWER MODULE MAY NOT SUFFICIENTLY SEAL THE CIRCUIT BOARD FROM WATER AND CONTAMINATION INTRUSION. IF THE ENCAPSULATION IS COMPROMISED, WATER AND CONTAMINANTS MAY CAUSE AN INTERNAL ELECTRICAL SHORT, POSSIBLY RESULTING IN A FIRE.
Consequence: A FIRE COULD CAUSE PERSONAL INJURY OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2008. OWNERS MAY CONTACT NAVISTAR AT 1-280-461-1890.
NHTSA campaign record ↗