2002 International 3800: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
2 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Engine And Engine Cooling is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 2 | 50.0% |
| Braking behavior | 1 | 25.0% |
| Steering behavior | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling | 2 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 1 |
| Steering:Hydraulic Power Assist:Pump | 1 |
Engine And Engine Cooling: 2; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 1; Steering:Hydraulic Power Assist:Pump: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2005 | 1 |
| 2008 | 2 |
2002: 1; 2005: 1; 2008: 2
Pattern summary
Engine And Engine Cooling leads the component reports. Engine operation appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10138919 · 2005-10-06 (October 6, 2005)
DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 BUSES IN THIS DISTRICTREGARDING SAFETY DEFECTCORRECTIVE ACTIONS. THE ROCKING TRUCKING DEALERSHIP REFUSED TO HONOR THE RECALLS, THE OTHER DEALERSHIP COULD NOT MAKE TIME TO DO REPAIR WORK AS INDICATED ON THE RECALL NOTICES. HE CONTACTED THE MANUFAC…
Owner-reported narrative. Look up ODI 10138919 at NHTSA ↗
Owner report 10227176 · 2008-05-09 (May 9, 2008)
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 65,000.
Owner-reported narrative. 55,000 miles reported. Look up ODI 10227176 at NHTSA ↗
Owner report 10227177 · 2008-05-09 (May 9, 2008)
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENSOR. AFTER THE REPAIR, THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.
Owner-reported narrative. 45,000 miles reported. Look up ODI 10227177 at NHTSA ↗
Owner report 8018315 · 2002-09-10 (September 10, 2002)
THE PERSON IS IN CHARGE OF MAINTENANCE FOR SCHOOL BUSES RECEIVED RECALL NOTICE 00V148000/ MANUFACTURER'S RECALL 02505 CONCERNING POWER STEERING PUMP. HAD A FLEET OF BUSES RANGING FROM 1997-2002. H. L. GAGE, NEAR WASHINGTON AVENUE IN ALBANY, NY HAD NOT RECEIVED PARTS AS OF JUNE 2002. PLEASE DESCRIBE DETAILS. *AK
Owner-reported narrative. Look up ODI 8018315 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V062000 · Service Brakes, Hydraulic:Foundation Components:Disc
Reported: 2003-02-25 (February 25, 2003)
ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
Consequence: THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.
NHTSA campaign record ↗04V269000 · Service Brakes, Air:Antilock:Wheel Speed Sensor
Reported: 2004-06-03 (June 3, 2004)
ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Consequence: THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL CUSTOMER SERVICE AT 1-800-327-4236.
NHTSA campaign record ↗