2023 Infiniti QX55: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 2 |
| Power Train | 1 |
| Seats | 1 |
| Unknown Or Other | 1 |
Engine: 2; Power Train: 1; Seats: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2025 | 2 |
| 2026 | 1 |
2023: 1; 2025: 2; 2026: 1
Pattern summary
Engine leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11514550 · 2023-03-30 (March 30, 2023)
Rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage Infiniti consumer affairs case number 48556761 I have filed complaint
Owner-reported narrative. Look up ODI 11514550 at NHTSA ↗
Owner report 11666401 · 2025-06-11 (June 11, 2025)
Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is dangerous because I am often on a freeway and engaged in a business call, and I must rapidly either switch to using my handset or change to “speaker” mode on the phone in mid-call while driving. This has happened every time I have used this vehicle over the…
Owner-reported narrative. Look up ODI 11666401 at NHTSA ↗
Owner report 11671472 · 2025-07-06 (July 6, 2025)
Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and…
Owner-reported narrative. Look up ODI 11671472 at NHTSA ↗
Owner report 11745536 · 2026-06-22 (June 22, 2026)
Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti vehicle. Please note there have been two previous engine light incidents. First I was told it was a speaker in the rear door, second I was informed it was an evaporation seal. Lastly was this very intense engine shut down. I have research and found t…
Owner-reported narrative. Look up ODI 11745536 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V187000 · Latches/Locks/Linkages:Doors:Lock
Reported: 2023-03-20 (March 20, 2023)
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Consequence: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
NHTSA campaign record ↗