2013 Infiniti G37: complaints, problems and recalls

MY MOTHER WAS DRIVING HER (2013) INFINITI G37 ON A CITY STREET WHEN THE CAR SUDDENLY AND UNEXPECTEDLY TURNED OFF. SHE TRIED TO RESTART IT WITHOUT ANY SUCCESS AND TURN ON HER HAZARD LIGHTS, BUT THE ENTIRE ELECTRIC SYSTEM HAD SHUT DOWN FOR NO APPARENT REASON. SHE WAS VERY SCARED BECAUSE CARS WERE HONKING AT HER AND AFTER FLAGGING DOWN A POLICE OFFICER (30 MINUTES LATER), THE CAR MYSTERIOUSLY TURNED BACK ON. WHEN SHE TOOK IT TO THE DEALERSHIP, THEY DID A QUICK COMPUTER CHECK AND TOLD HER NOTHING WAS WRONG. AND THEY SAID THEY HAD NEVER HEARD OF TH…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10569036 at NHTSA ↗

PASSENGER AIR BAGS ON MY G37 ITS BEING TURNED OFF WITH A PASSENGER SEATING IN THE SEAT. FIRST STARTED WITH MY DAUGHTER AGE 17 WEIGHTS ABOUT 120 POUNDS AND INFINITI STATED THAT THEIR AIRBAGS ARE ACTIVATED BY WEIGHT AND THAT SHE MAY BE TOO SMALL WHICH SHE IS 5'4 TALL. THEY DIDN'T ADDRESS THE ISSUE AND IT CONTINUED TO HAPPEN WITH EVERYONE SEATING IN THE PASSENGER SEAT INCLUDING AN ADULT MALE OF 6'2 AND OVER 200 LBS. I TOOK IT BACK TO INFINITI OF TAMPA AND THEY DIDN'T ADDRESS THE ISSUE. FOR THE THIRD TIME I TAKE VEHICLE TO INFINITI AND NOW THEY STA…

Owner-reported narrative. 100 miles reported. Look up ODI 10585651 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 INFINITI G37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED WHEN A PASSENGER OF ONE HUNDRED POUNDS OR LIGHTER SAT IN THE PASSENGER SEAT. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 700.

Owner-reported narrative. 700 miles reported. Look up ODI 10597329 at NHTSA ↗

PASSENGER AIR BAG LIGHT WOULD LIGHT UP (MEANING AIR BAG WILL NOT DEPLOY) WHEN MY WIFE (117 LBS) WAS SEATED ON THE FRONT PASSENGER SEAT. THIS WAS ALSO HAPPENING ON MY 2010 NISSAN FRONTIER PRO 4X TRUCK WITH LEATHER SEATS. NISSAN DEALER COULD NOT FIX IT. THEY WERE BLAMING MY WIFE. THIS IS A SAFETY ISSUE! PLEASE HELP. THANK YOU! *TR

Owner-reported narrative. 892 miles reported. Look up ODI 10617715 at NHTSA ↗

WHILE DRIVING WITH A FULL SIZE ADULT IN THE PASSENGER SEAT, THE PASSENGER AIR BAG LIGHT WAS ILLUMINATED, WHICH INDICATES THAT THE PASSENGER AIR BAG IS OFF. THIS HAS CONTINUED TO OCCUR AT VARIOUS SPEEDS INCLUDING WHILE IDLING. THE CAR HAS BEEN RETURNED TO THE INFINITI DEALER FOUR TIMES. THE INFINITI SERVICE WRITER, MANAGER AND TECHNICIAN SAW THE PASSENGER AIR BAG LIGHT ON. AN INFINITI ENGINEER CHECKED THE CAR ON 9/10/2014. HIS REPORT STATED THAT THE CAR IS OPERATING ACCORDING TO SPECIFICATION. THEY SEE NO NEED TO PURSUE THIS PROBLEM ANY FURTHER…

Owner-reported narrative. 1,100 miles reported. Look up ODI 10632797 at NHTSA ↗

CPSC:I1480608A. 2013 INFINITI G37. CONSUMER STATED THE CAR CONNECTION TO PHONES IS DANGEROUS AND PERFORMED POORLY. *LN

Owner-reported narrative. Look up ODI 10632843 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 INFINITI G37X. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 1,800.

Owner-reported narrative. 1,800 miles reported. Look up ODI 10653816 at NHTSA ↗

WHILE DRIVING ON SEPT 15 FROM RALEIGH, NC TO CHARLESTON, SC THE SUNROOF ON MY INFINITI G37 SHATTERED. IT WAS A CLEAR SUNNY DAY WITH A TEMP ABOUT 80 DEGREES AND TO THE BEST OF MY KNOWLEDGE THERE WAS NO FOREIGN OBJECT THAT HIT THE CAR. I PURCHASED THE CAR NEW FROM THE INFINITI DEALER IN JANUARY 2015, THE CAR HAS 3,200 MILES AND IS KEPT IN THE GARAGE AT HOME AND IN A PARKING GARAGE AT WORK.

Owner-reported narrative. 3,200 miles reported. Look up ODI 10764026 at NHTSA ↗