2020 Indian CHALLENGER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
50 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 1 |
| Steering | 1 |
Service Brakes: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2022 | 1 |
2020: 1; 2022: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11348510 · 2020-08-10 (August 10, 2020)
I PICKED UP MY BRAND NEW 2020 INDIAN MOTORCYCLE ON JULY 2, 2020 AND BROUGHT IT HOME. LATER THAT NIGHT I TOOK A RIDE AND I WAS ON THE BELT PARKWAY W/B WHEN I FELT SOMETHING FALL NEAR MY LEFT FOOT. THEN SOMETHING ELSE FELL NEAR MY LEFT FOOT. I GOT OFF AT EXIT 14 TO INSPECT THE MOTORCYCLE AND DISCOVERED THAT I HAD NO REAR BRAKES, AND I COULD SMELL BURNING OIL. I NOTIFIED THE DEALER VIA EMAIL, AND THE NEXT DAY THEY PICKED UP THE MOTORCYCLE TO EXAMINE IT. THEY FOUND THAT THE REAR BRAKES HAD FALLEN OFF THE MOTORCYCLE AND THE CABLES WAS SHREDDED. THE…
Owner-reported narrative. 50 miles reported. Look up ODI 11348510 at NHTSA ↗
Owner report 11491828 · 2022-11-01 (November 1, 2022)
The Motorcycle has a terrible wobble at various speeds and can be felt in the handle bars when lightly holding on. But if you let go to adjust something the bars shake back and forth at a rapid speed and is very scary. I have had Polaris engineers and the local Indian Dealership try to fix the issue with various suggestions with no effect to make it better. My polling from the nation of owners shows between 5 and 10 percent have this issue. Its not an isolated case. There are many that have not had any issue. The problem starts at zero m…
Owner-reported narrative. Look up ODI 11491828 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V182000 · Engine
Reported: 2020-03-25 (March 25, 2020)
Indian Motorcycle Company (Indian) is recalling certain 2020 Challenger motorcycles. The engine output shaft bearing may not have been sufficiently lubricated during assembly, possibly resulting in bearing failure at very low mileage.
Consequence: Engine output shaft bearing failure could cause a sudden loss of power, increasing the risk of a crash.
Remedy: Indian will notify owners, and dealers will lubricate the output shaft bearings on motorcycles with less than 50 miles on the odometer, free of charge. Motorcycles with greater than 50 miles will not require a repair, and can either be inspected by a dealer, or the owner can self-report the odometer reading directly to Indian. The recall began April 9, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-20-02. Note: Owners with an odometer reading of less than 50 miles are advised to not operate their motorcycle until it is repaired.
NHTSA campaign record ↗24V069000 · Exterior Lighting:Brake Lights
Reported: 2024-02-02 (February 2, 2024)
Indian Motorcycle Company (Indian) is recalling certain 2020-2022 Challenger, Challenger Dark Horse, Challenger Limited, 2022 Challenger Dark Horse Icon, Challenger Elite, FTR 1200, FTR 1200 Rally, FTR 1200 S, FTR 1200 R Carbon, Pursuit Dark Horse, Challenger JD Limited Edition, Pursuit Limited Icon, Pursuit Dark Horse Premium, Pursuit Limited, Pursuit Limited Premium, 2019-2020 FTR 1200 S, FTR 1200, and 2020 FTR 1200 Rally motorcycles. The brake lights may illuminate unexpectedly and without brake application from the rider. As such, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Unintended illumination of the brake lights may create confusion for the drivers following the motorcycle, increasing the risk of a crash.
Remedy: Dealers will update the ABS module software, free of charge. Owner notification letters were mailed March 1, 2024. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-24-03.
NHTSA campaign record ↗