2004 Ic RE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V097000 · Equipment
Reported: 2004-02-24 (February 24, 2004)
ON CERTAIN "SPECIAL NEEDS" SCHOOL BUSES EQUIPPED WITH SUR-LOC "L" WHEELCHAIR TRACKS, THE LIFT MOUNTING BOLTS COULD CORRODE IF MOISTURE OCCURS IN THE TREATED PLYWOOD FLOOR.
Consequence: THIS COULD REDUCE THE FUNCTION OF THE TRACK OR THE STRENGTH OF THE LIFT MOUNTING BOLTS RESULTING IN PERSONAL INJURY TO THE OCCUPANTS.
Remedy: DEALERS WILL REPLACE THE SUR-LOC "L" TRACKS WITH PROTECTED TRACKS AND MOUNTING HARDWARE. ALSO, LIFT FLOOR-MOUNTING BOLTS WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN MARCH 19, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT IC AT 1-800-843-5615.
NHTSA campaign record ↗04V251000 · Visibility
Reported: 2004-05-24 (May 24, 2004)
ON CERTAIN SCHOOL BUSES, THE INSTRUCTIONS ON HOW TO OPERATE THE EMERGENCY EXIT DID NOT MEET THE MINIMAL LETTER HEIGHT OF 1-CENTERMETER. THESE BUSES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 217, BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.
Consequence: THE LABEL MAY NOT BE VISIBLE TO THE OPERATOR, POSSIBLY RESULTING IN INJURY IF THE OCCUPANTS CANNOT EXIT THE BUS QUICKLY.
Remedy: IC WILL MAIL NEW LABELS WITH INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN JUNE 25, 2004. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT IC AT 501-505-2190.
NHTSA campaign record ↗05V122000 · Engine And Engine Cooling
Reported: 2005-03-28 (March 28, 2005)
CERTAIN 2003-2006 MY IC CE, FE, AND RE SCHOOL BUSES AND RE COMMERCIAL BUSES MANUFACTURED BETWEEN FEBRUARY 4, 2003, AND MARCH 1, 2005, AND EQUIPPED WITH WEBASTO COOLANT HEATERS. THE STAINLESS STEEL WALLS OF THE BURNER TUBES INCORPORATED INTO WEBASTO COOLANT HEATERS MAY BE MADE OF A MATERIAL THAT IS NOT WITHIN SPECIFICATION AND MAY FAIL PREMATURELY.
Consequence: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy: IC WILL NOTIFY ITS OWNERS AND REPLACE THE BURNER TUBES FREE OF CHARGE. THE RECALL BEGAN ON APRIL 20, 2005. OWNERS MAY CONTACT INTERNATIONAL AT 260-461-1924.
NHTSA campaign record ↗08V353000 · Engine And Engine Cooling
Reported: 2008-07-30 (July 30, 2008)
NAVISTAR IS RECALLING 24,975 MY 2003 THROUGH 2008 IC BE, CE, HC, AND RE SCHOOL AND COMMERCIAL BUSES AND 2002 THROUGH 2008 INTERNATIONAL 3200 AND 3300 MODEL BUSES MANUFACTURED BETWEEN SEPTEMBER 21, 2001 THROUGH DECEMBER 14, 2007, EQUIPPED WITH INTERNATIONAL VT365 ENGINES. THESE VEHICLES MAY EXHIBIT ENGINE HARD START, NO START, OR STALL CONDITIONS DUE TO POSSIBLY DAMAGED TERMINALS IN THE FUSE HOLDER CONNECTOR OF THE INJECTOR DRIVE MODULE (IDM) CLEAN BATTERY POWER CIRCUITS. THE TERMINALS MAY HAVE BEEN DAMAGED DURING ELECTRICAL CONTINUITY TESTING IN THE MANUFACTURING PROCESS.
Consequence: THESE CONDITIONS COULD RESULT IN A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND REPLACE THE IDM FUSE HOLDER FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 3, 2008. OWNERS CAN CONTACT NAVISTAR TOLL-FREE AT 1-800-448-7825.
NHTSA campaign record ↗