2003 Ic CE: complaints, problems and recalls

Reported: 2004-02-24 (February 24, 2004)

ON CERTAIN "SPECIAL NEEDS" SCHOOL BUSES EQUIPPED WITH SUR-LOC "L" WHEELCHAIR TRACKS, THE LIFT MOUNTING BOLTS COULD CORRODE IF MOISTURE OCCURS IN THE TREATED PLYWOOD FLOOR.

Consequence: THIS COULD REDUCE THE FUNCTION OF THE TRACK OR THE STRENGTH OF THE LIFT MOUNTING BOLTS RESULTING IN PERSONAL INJURY TO THE OCCUPANTS.

Remedy: DEALERS WILL REPLACE THE SUR-LOC "L" TRACKS WITH PROTECTED TRACKS AND MOUNTING HARDWARE. ALSO, LIFT FLOOR-MOUNTING BOLTS WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN MARCH 19, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT IC AT 1-800-843-5615.

Reported: 2004-10-28 (October 28, 2004)

CERTAIN 1998, 2000-2005 MY CE, FE, AND RE SCHOOL BUSES BUILT WITH ONE OR MORE CE WHITE 30-INCH CHILD RESTRAINT SEATS AND MANUFACTURED BETWEEN MARCH 25, 1998 AND AUGUST 24, 2004. THE SEAT CUSHION RETENTION MAY NOT RETAIN THE SEAT IN ALL CIRCUMSTANCES.

Consequence: IN THE EVENT OF A SUDDEN STOP, THE SEAT CUSHION MAY TIP FORWARD AND MAY BECOME UNATTACHED CAUSING THE PASSENGER TO SLIDE OFF THE SEAT AND/OR BE TRAPPED BY THE SEAT CUSHION. THIS ACTION COULD POSSIBLY RESULT IN PERSONAL INJURY OR DEATH.

Remedy: IC CORP WILL NOTIFY ITS CUSTOMERS AND WILL REPAIR THE CUSHION BY ADDING A CLIP TO THE CUSHION TYING IT TO THE SEAT FRAME. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT IC COMPLIANCE DEPARTMENT AT 1-800-843-5615.

Reported: 2005-03-28 (March 28, 2005)

CERTAIN 2003-2006 MY IC CE, FE, AND RE SCHOOL BUSES AND RE COMMERCIAL BUSES MANUFACTURED BETWEEN FEBRUARY 4, 2003, AND MARCH 1, 2005, AND EQUIPPED WITH WEBASTO COOLANT HEATERS. THE STAINLESS STEEL WALLS OF THE BURNER TUBES INCORPORATED INTO WEBASTO COOLANT HEATERS MAY BE MADE OF A MATERIAL THAT IS NOT WITHIN SPECIFICATION AND MAY FAIL PREMATURELY.

Consequence: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.

Remedy: IC WILL NOTIFY ITS OWNERS AND REPLACE THE BURNER TUBES FREE OF CHARGE. THE RECALL BEGAN ON APRIL 20, 2005. OWNERS MAY CONTACT INTERNATIONAL AT 260-461-1924.

Reported: 2008-06-05 (June 5, 2008)

NAVISTAR IS RECALLING 51,588 HEAVY TRUCKS, COMMERCIAL BUSES AND SCHOOL BUSES MANUFACTURED BETWEEN NOVEMBER 21, 2000 AND MAY 21, 2008, EQUIPPED WITH ONE OR MORE REMOTE POWER MODULES. THE POTTING MATERIAL THAT ENCAPSULATES THE CIRCUIT BOARD OF THE VEHICLE'S REMOTE POWER MODULE MAY NOT SUFFICIENTLY SEAL THE CIRCUIT BOARD FROM WATER AND CONTAMINATION INTRUSION. IF THE ENCAPSULATION IS COMPROMISED, WATER AND CONTAMINANTS MAY CAUSE AN INTERNAL ELECTRICAL SHORT, POSSIBLY RESULTING IN A FIRE.

Consequence: A FIRE COULD CAUSE PERSONAL INJURY OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2008. OWNERS MAY CONTACT NAVISTAR AT 1-280-461-1890.

Reported: 2008-07-30 (July 30, 2008)

NAVISTAR IS RECALLING 24,975 MY 2003 THROUGH 2008 IC BE, CE, HC, AND RE SCHOOL AND COMMERCIAL BUSES AND 2002 THROUGH 2008 INTERNATIONAL 3200 AND 3300 MODEL BUSES MANUFACTURED BETWEEN SEPTEMBER 21, 2001 THROUGH DECEMBER 14, 2007, EQUIPPED WITH INTERNATIONAL VT365 ENGINES. THESE VEHICLES MAY EXHIBIT ENGINE HARD START, NO START, OR STALL CONDITIONS DUE TO POSSIBLY DAMAGED TERMINALS IN THE FUSE HOLDER CONNECTOR OF THE INJECTOR DRIVE MODULE (IDM) CLEAN BATTERY POWER CIRCUITS. THE TERMINALS MAY HAVE BEEN DAMAGED DURING ELECTRICAL CONTINUITY TESTING IN THE MANUFACTURING PROCESS.

Consequence: THESE CONDITIONS COULD RESULT IN A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND REPLACE THE IDM FUSE HOLDER FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 3, 2008. OWNERS CAN CONTACT NAVISTAR TOLL-FREE AT 1-800-448-7825.

Reported: 2009-02-10 (February 10, 2009)

NAVISTAR IS RECALLING 61,316 MY 2001 THROUGH 2009 IC BE, CE, AND FE MODEL COMMERCIAL AND SCHOOL BUSES MANUFACTURED BETWEEN FEBRUARY 2, 2000 AND JUNE 2, 2008, EQUIPPED WITH AN ENTRANCE DOOR STEPWELL HEATER FEATURE CODE 0048PMS OR 0548001 AND/OR A REAR WALL MOUNTED HEATER FEATURE CODE 0048TAR OR 0048PSX. THE AFFECTED HEATER UNITS MAY FAIL IN LOW SPEED OPERATION CAUSING ELEVATED TEMPERATURES.

Consequence: ELEVATED TEMPERATURES CAN RESULT IN A FIRE, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: AN INTERIM LETTER WAS MAILED ON FEBRUARY 20, 2009, TO COMMUNICATE THE DEFECT AND RECOMMEND ACTION TO MITIGATE THE RISK UNTIL THE FINAL REMEDY AND CUSTOMER NOTIFICATION COULD BE PROVIDED AT A LATER DATE. THE MANUFACTURE FILED AN AMENDED DEFECT REPORT DATED MARCH 27, 2009 ADVISING THAT A FINAL REMEDY HAS BEEN DEVELOPED AND PARTS ARE BEING MANUFACTURED. THE SAFETY RECALL BEGAN ON JUNE 2, 2009. OWNERS MAY CONTACT NAVISTAR TOLL-FREE AT 1-800-448-7825.