2004 Ic Bus CESB: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
5 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
05V331000 · Other:School Bus Stop Arm Assembly
Reported: 2005-07-20 (July 20, 2005)
CERTAIN IC MY 2002 THROUGH 2004 3800; 2002 THROUGH 2006 CESB, FESB, AND RESB; AND 2006 AND 2007 BESB SCHOOL BUSES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH DAKOTA, OHIO, OREGON, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, TENNESSEE, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING, AND THE DISTRICT OF COLUMBIA. IN EXTREMELY COLD WEATHER, THE MICROSWITCHES USED INTERNALLY TO POSITION THE STOP ARM SIGN IN THE OPEN AND CLOSED POSITIONS MAY MALFUNCTION, CAUSING THE SIGN TO OPEN OR CLOSE IN AN IMPROPER POSITION, OR TO NOT OPEN AT ALL.
Consequence: SHOULD THE STOP ARM NOT PERFORM PROPERLY, A CHILD OR PEDESTRIAN MAY BE ENDANGERED BY PASSING VEHICLES SHOULD THE MOTORIST NOT STOP AT THE CORRECT LOCATION.
Remedy: INTERNATIONAL WILL NOTIFY OWNERS AND REPLACE THE ORIGINAL SWITCH WITH A SWITCH PACK THAT IS NOT SENSITIVE TO EXTREME COLD WEATHER AND WILL INSPECT TO ENSURE THE MICROSWITCH HEATER WIRING IS PROPERLY CONNECTED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 16, 2005. OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗05V337000 · Other:School Bus Stop Arm Assembly
Reported: 2005-07-26 (July 26, 2005)
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. CERTAIN IC MY 2002-2007 BESB, CESB, FESB, AND RESB SCHOOL BUSES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN STATES OTHER THAN THE FOLLOWING: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH DAKOTA, OHIO, OREGON, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, TENNESSEE, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING, AND THE DISTRICT OF COLUMBIA. IN EXTREMELY COLD WEATHER, THE MICROSWITCHES USED INTERNALLY TO POSITION THE SIGN IN THE OPEN AND CLOSED POSITIONS MAY MALFUNCTION, CAUSING THE SIGN TO OPEN OR CLOSE IN AN IMPROPER POSITION, OR TO NOT OPEN AT ALL.
Consequence: SHOULD THE STOP ARM NOT PERFORM PROPERLY, A CHILD OR PEDESTRIAN MAY BE ENDANGERED BY PASSING VEHICLES SHOULD THE MOTORIST NOT STOP AT THE CORRECT LOCATION.
Remedy: INTERNATIONAL WILL NOTIFY ALL ITS CUSTOMERS OF THIS CAMPAIGN. FOR THOSE BUSES OPERATED IN OR NEAR ANY OF THE STATES LISTED ABOVE, INTERNATIONAL IS ENCOURAGING THE BUS OWNERS TO OBTAIN THE REPLACEMENT SWITCH. FOR THOSE BUSES OPERATED IN THE WARMER STATES, INTERNATIONAL WILL REPLACE THE SWITCH UPON OWNER REQUEST. FOR THOSE CUSTOMERS WHO REQUEST THE REMEDY, INTERNATIONAL WILL REPLACE THE ORIGINAL SWITCH WITH A SWITCH PACK THAT IS NOT SENSITIVE TO EXTREME COLD WEATHER AND WILL INSPECT TO ENSURE THE MICROSWITCH HEATER WIRING IS PROPERLY CONNECTED. THE SAFETY IMPROVEMENT CAMPAIGN BEGAN SEPTEMBER 16, 2005. OWNERS MAY CONTACT INTERNATIONAL AT 800-448-7825.
NHTSA campaign record ↗06V406000 · Structure
Reported: 2006-10-25 (October 25, 2006)
CERTAIN MY 2003 THROUGH 2007 IC CESB AND MY 1998 3800 SCHOOL BUSES MANUFACTURED BETWEEN DECEMBER 23, 1997, AND MARCH 31, 2006. THE HANDRAILS WERE NOT INSTALLED CORRECTLY WHICH WILL ALLOW PASSENGER COAT STRINGS OR DRAWSTRINGS TO GET CAUGHT AS THE PASSENGER EXITS THE BUS.
Consequence: SHOULD A PASSENGER GET CAUGHT WHILE EXITING THE BUS, DEATH OR PERSONAL INJURY COULD OCCUR.
Remedy: IC WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OON NOVEMBER 17, 2006. OWNERS MAY CONTACT IC CORPORATION AT 1-800-843-5615 OR INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗07V067000 · Structure:Body:Door
Reported: 2007-02-23 (February 23, 2007)
CERTAIN MY 2004-2007 IC CE, RE, AND FE COMMERCIAL AND SCHOOL BUSES MANUFACTURED BETWEEN MARCH 12, 2004, AND NOVEMBER 29, 2006. THE SIDE EMERGENCY DOOR HOLDBACK MECHANISM MAY NOT BE INSTALLED IN THE PROPER LOCATION. THIS MAY CAUSE THE MECHANISM TO HOLD THE DOOR IN THE CLOSED POSITION.
Consequence: IF THE DOOR IS HELD IN THE CLOSED POSITION, IT MAY NOT PERFORM ITS INTENDED EMERGENCY FUNCTION, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Remedy: IC WILL NOTIFY OWNERS AND REPAIR THE AFFECTED BUSES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 16, 2007. OWNERS CAN CONTACT IC AT 1-800-843-5615 OR INTERNATIONAL AT 1-800-448-7825.
NHTSA campaign record ↗10V012000 · Electrical System:12v/24v/48v Battery:Cables
Reported: 2010-01-13 (January 13, 2010)
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2003 AND 2004 IC BUS CE MODEL SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 3, 2003, AND APRIL 5, 2004. THERE MAY BE CHAFFING BETWEEN THE BATTERY AND/OR THE ENGINE ECM CLEAN POWER CABLES AND THE PARKING BRAKE CABLE WHICH MAY RESULT IN AN ELECTRICAL SHORT.
Consequence: AN ELECTRICAL SHORT MAY CAUSE A FIRE WITHOUT WARNING WHICH CAN RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE BATTERY AND ECM CLEAN POWER CABLES, REPAIR IF NECESSARY AND REROUTE AWAY FROM THE PARKING BRAKE CABLE. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 31, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
NHTSA campaign record ↗