2020 Hyundai VENUE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
42 owner complaints analyzed
1 distinct recall campaigns
9,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 13 of 42 complaints (31.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 11 | 26.2% |
| Braking behavior | 7 | 16.7% |
| Electrical and battery issues | 4 | 9.5% |
| Steering behavior | 3 | 7.1% |
| Engine operation | 2 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 13 |
| Power Train | 8 |
| Seat Belts | 7 |
| Electrical System | 4 |
| Engine | 3 |
| Forward Collision Avoidance: Warnings | 3 |
| Steering | 3 |
| Vehicle Speed Control | 3 |
Unknown Or Other: 13; Power Train: 8; Seat Belts: 7; Electrical System: 4; Engine: 3; Forward Collision Avoidance: Warnings: 3; Steering: 3; Vehicle Speed Control: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 33 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 2 |
| 2021 | 7 |
| 2022 | 9 |
| 2023 | 11 |
| 2024 | 6 |
| 2025 | 3 |
| 2026 | 4 |
2020: 2; 2021: 7; 2022: 9; 2023: 11; 2024: 6; 2025: 3; 2026: 4
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 11 complaint narratives. Braking behavior appears in 7 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11353299 · 2020-09-05 (September 5, 2020)
I BELIEVE THAT THE LANE ASSIST FEATURE MALFUNCTIONED AND CAUSE THE VEHICLE TO COLLIDED HEAD ON WITH ON COMING TRAFFIC.. THE CAR TOOK OVER CONTROL OF THE STEERING AND INSTEAD OF NUDGING THE CAR TO THE RIGHT DURING A CURVE ON THE ROAD IT OVERPOWERED THE DRIVER AND PULLED THE CAR LEFT INTO TRAFFIC AT 40 MPH.*DT*JB
Owner-reported narrative. 3,400 miles reported. Look up ODI 11353299 at NHTSA ↗
Owner report 11364766 · 2020-10-16 (October 16, 2020)
FORWARD COLLISION-AVOIDANCE ASSIST IS NOT WORKING! I NOTICED ONLINE, OTHERS ARE REPORTING THE SAME ISSUE. VIDEOS ONLINE FROM HYUNDAI'S OWN SITE STATES THERE SHOULD BE 3 WARNINGS WHEN APPROACHING A MOVING OR STATIONARY CAR/OBJECT. WE TOOK THE CAR IN FOR DIAGNOSIS AND THEY SAY THEN CANT REPRODUCE THE PROBLEM. NOT SURE HOW CAN A NON WORKING SYSTEM BE REPRODUCED. A 2020 CIVIC HAS THIS SYSTEM AND IS OVERLY SENSITIVE, THIS ONE DOES NOT EVEN WORK. WE ARE CONCERNED SINCE THE CAR IS GREAT BUT THIS SAFETY SYSTEM IS A GIMMICK.
Owner-reported narrative. 400 miles reported. Look up ODI 11364766 at NHTSA ↗
Owner report 11387252 · 2021-01-08 (January 8, 2021)
VEHICLE ABRUPTLY TURNED TO THE RIGHT KNOCKING MY HANDS OFF THE STEERING WHEEL. VEHICLE WENT UP A CURB AND HIT A RETAINING WALL. NO OBVIOUS REASON WHY THE VEHICLE WOULD TAKE CONTROL OF THE STEERING AND OVER RIDING MY INPUT OR IF IT WAS A MECHANICAL FAILURE OF A BALL JOINT ETC, TOO MUCH DAMAGE UNDERNEATH TO VERIFY IF IT WAS BEFORE THE CRASH OR AFTER THE CRASH. IT WAS RAINING HEAVILY AT THE TIME, NOT SURE IF THAT CAUSED AN ISSUE WITH THE SENSORS OR ELECTRONICS.*DT Consumer stated while driving between 15-20 mph adaptive cruise control and lane kee…
Owner-reported narrative. 8,000 miles reported. Look up ODI 11387252 at NHTSA ↗
Owner report 11389284 · 2021-01-21 (January 21, 2021)
THIS NEW CAR IS NOT EQUIPPED WITH INTERIOR DOME LIGHTING IN FRONT. THUS WHEN IT IS DARK, NO COURTESY LIGHT COMES ON UPON ENTRY AND IT'S HARD TO SEE WHERE TO PUT THE KEY INTO THE IGNITION. THIS COULD BE A SERIOUS PROBLEM IF ANYONE SUSPICIOUS IS LURKING AROUND, IF YOU ARE STUCK ON THE SIDE OF THE ROAD AT NIGHT, OR IF YOU ARE LOST. THERE IS A LIGHT IN THE BACK, BUT IT IS VERY DIM AND PROVIDES NO HELP. WHEN I BOUGHT THE CAR I NEGLECTED TO CHECK FOR IT, AS I THOUGHT THAT ALL CARS TODAY CAME EQUIPPED WITH FRONT LIGHTING. THE DEALERSHIP SAID IT IS N…
Owner-reported narrative. Look up ODI 11389284 at NHTSA ↗
Owner report 11390239 · 2021-01-27 (January 27, 2021)
TL* THE CONTACT OWNS A 2020 HYUNDAI VENUE. THE CONTACT STATED WHILE DRIVING AT NIGHT, SHE WAS UNABLE TO SEE THE ROADWAY CLEARLY DUE TO THE HEADLIGHTS BEING VERY DIM. THE CONTACT STATED SHE WAS ABLE TO SAFELY DRIVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TWICE TO THE LOCAL DEALER RIVERHEAD HYUNDAI (1800 OLD COUNTRY RD, RIVERHEAD, NY 11901, (631)369-0600) WHERE IT WAS DIAGNOSED WITH NEEDING THE HEADLIGHTS TO BE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE…
Owner-reported narrative. 100 miles reported. Look up ODI 11390239 at NHTSA ↗
Owner report 11395993 · 2021-02-12 (February 12, 2021)
HORN DOES NOT SOUND OR WORK AT ABOUT 8,900 MILES.
Owner-reported narrative. Look up ODI 11395993 at NHTSA ↗
Owner report 11422411 · 2021-06-26 (June 26, 2021)
The horn on my steering wheel has stopped working for the second time even after malfunctioning and broken part was replaced a few months ago. I noticed now that I once again have no horn sound when pressing on the steering wheel. The car is up for inspection in July and I have to take it back to the dealership once again to diagnosis this problem.
Owner-reported narrative. Look up ODI 11422411 at NHTSA ↗
Owner report 11437775 · 2021-10-22 (October 22, 2021)
The contact owns a 2020 Hyundai Venue. The contact stated while driving 55-60 MPH, the vehicle would inadvertently change gears and there was a discrepancy between the vehicle speed and the odometer. There was no warning light illuminated. The contact also stated that the vehicle was shuddering. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated while driving 65 MPH, the accelerator pedal was depressed but the vehicle inadvertently decelerated to…
Owner-reported narrative. 9,000 miles reported. Look up ODI 11437775 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V458000 · Seat Belts:Front | Seat Belts:Pretensioner
Reported: 2022-06-27 (June 27, 2022)
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 231. This recall expands and replaces NHTSA recall number 21V-796 for Venue vehicles. Venue vehicles previously repaired under 21V-796 will need to have the new remedy completed.
NHTSA campaign record ↗