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U.S. public vehicle records

2020 Hyundai SONATA HYBRID: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

16 owner complaints analyzed

1 distinct recall campaigns

7,150 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 2 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 8 of 16 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues637.5%
Engine operation16.3%
Braking behavior16.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
8
Electrical System
6
Unknown Or Other
4
Fuel/Propulsion System
1
Steering
1
Wheels
1
Component breakdown data
CategoryCount
Engine8
Electrical System6
Unknown Or Other4
Fuel/Propulsion System1
Steering1
Wheels1

Engine: 8; Electrical System: 6; Unknown Or Other: 4; Fuel/Propulsion System: 1; Steering: 1; Wheels: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 14 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
2
2022
2
2023
8
2024
4
Complaints over time data
CategoryCount
20212
20222
20238
20244

2021: 2; 2022: 2; 2023: 8; 2024: 4

Pattern summary

Engine leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11415571 · 2021-05-07 (May 7, 2021)

DRIVING ON DRY ROAD, IN MIDDLE LANE OF THREE LANES GOING 65 MPH. SUDDENLY, RIGHT REAR TIRE "POOFED" BUT I KEPT CONTROL, STARTED TO LOOK RIGHT TO GET OFF ROAD. TOOK FOOT OFF GAS, DID NOT PUT ON BRAKE. SUDDENLY, LEFT REAR "POOFED" AND THEN AN EXTREMELY LOUD-METAL ON METAL- SOUND OCCURRED BACK LEFT AND MY CAR JACK KNIFED INTO THE PASSING , FAST LANE. A DUMP TRUCK TRAVELING IN THAT LANE STRUCK ME, FRONT END AND MY DOOR. THE TRUCK HIT ME AND I ROLLED INTO THE GRASSY MEDIUM, ROLLING OVER SEVERAL TIMES. THE SAFETY DEVICES WORKED FABULOUSLY AND MY…

Owner-reported narrative. 2,300 miles reported. Look up ODI 11415571 at NHTSA ↗

Owner report 11439738 · 2021-11-08 (November 8, 2021)

The contact owns a 2020 Hyundai Sonata. The contact stated while parking the vehicle and pressing the power button, the vehicle continued running. The contact was able to turn off the vehicle by repeatedly pressing the power button. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.

Owner-reported narrative. 12,000 miles reported. Look up ODI 11439738 at NHTSA ↗

Owner report 11462918 · 2022-05-01 (May 1, 2022)

Check engine light came on and I contacted the dealer. Took 6 weeks to get an appointment and they advised that a module needed to be replaced giving me the impression it was a computer chip. The car has been sitting at the dealer since February 22, 2022, and they have been very cooperative including providing me with a free loaner to use. Unfortunately, they state that the part is not available (#HY25600-2J001 Thermal Management Module). Finding that this is not a unique failure as it is appearing inn 2020, 2021 models as well as some 2022…

Owner-reported narrative. Look up ODI 11462918 at NHTSA ↗

Owner report 11490241 · 2022-10-20 (October 20, 2022)

My car is a Hyundai sonata hybrid (non plug in) 2020. the issue I have is that when the car transitions from electric motor to the gas engine there can be a small delay resulting in the car not picking up and causing me to almost get hit in different scenarios. (I have not had this checked with a mechanic, Also there was no warning signs from the car indicating that there was a issue)

Owner-reported narrative. Look up ODI 11490241 at NHTSA ↗

Owner report 11512791 · 2023-03-20 (March 20, 2023)

I have had the same issue 3 separate times related to the coolant system. The first time happened January 2021. I was driving on the highway and I noticed that when the car switched from electric to fuel a large plume of white smoke came out of the exhaust and then the engine overheating message started. I checked the coolant tank and it was completely empty. I managed to get some coolant in the car and get to my destination. I checked the coolant tank again and all the coolant that had been put in was gone. I immediately had the car towed to …

Owner-reported narrative. Look up ODI 11512791 at NHTSA ↗

Owner report 11517035 · 2023-04-14 (April 14, 2023)

I noticed a strange smell almost like burning maple syrup in the garage for months. I thought it was just a different smell from Hybrid cars as I didn't have this used car very long. While driving at times the acceleration would stutter, again I thought this was just expected having never driven a hybrid car. Then on a trip a couple hours out of town someone stopped me on the road to tell me I was burning antifreeze and he could see white smoke coming from the car. I pulled over and didn't notice anything and continued driving but the heater wa…

Owner-reported narrative. Look up ODI 11517035 at NHTSA ↗

Owner report 11537122 · 2023-08-08 (August 8, 2023)

I have a 2020 Hyundai Sonata limited, recently at 68,089 miles on the odometer my wife was driving and got an engine overheat light and noticed thick white smoke puffing out the exhaust pipe. I told her to pull over when she called me and have it towed to the dealer. Soon after I went to the dealer to look at it because they were saying it would be weeks before they could look at it, and I noticed the coolant reservoir was empty. So, I filled up the reservoir and took it home. Over the next few weeks of driving I noticed the same puffs of white…

Owner-reported narrative. Look up ODI 11537122 at NHTSA ↗

Owner report 11549170 · 2023-10-10 (October 10, 2023)

I went to work at 5 in the morning, I turned the heater for the first time after last winter. I noticed that the heater was struggling to warm the cabin. After 10 minutes driven I got an overheating alert on the dashboard. I pulled over on the freeway shoulder and it started to notice a lot of steam coming from the exhaust and a really strong coolant smell. I waited for the engine to cool down and went back home, I drove for 6 minutes and notice a huge amount of smoke coming from the exhaust I pulled over agin on the freeway and waited 20 minut…

Owner-reported narrative. Look up ODI 11549170 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V196000 · Latches/Locks/Linkages:Trunk Lid:Latch

Reported: 2022-03-28 (March 28, 2022)

Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Remedy: Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.

NHTSA campaign record ↗