2021 Hyundai SANTA FE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
165 owner complaints analyzed
7 distinct recall campaigns
19,250 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 30 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 50 of 165 complaints (30.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 42 | 25.5% |
| Braking behavior | 28 | 17.0% |
| Engine operation | 17 | 10.3% |
| Electrical and battery issues | 6 | 3.6% |
| Steering behavior | 3 | 1.8% |
| Fuel system concerns | 3 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 50 |
| Unknown Or Other | 41 |
| Engine | 36 |
| Electrical System | 28 |
| Forward Collision Avoidance: Automatic Emergency Braking | 15 |
| Fuel/Propulsion System | 9 |
| Visibility/Wiper | 7 |
| Forward Collision Avoidance: Warnings | 6 |
Power Train: 50; Unknown Or Other: 41; Engine: 36; Electrical System: 28; Forward Collision Avoidance: Automatic Emergency Braking: 15; Fuel/Propulsion System: 9; Visibility/Wiper: 7; Forward Collision Avoidance: Warnings: 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 18; 25,000 to 49,999: 5; 50,000 to 74,999: 5; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (18). 135 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 19 |
| 2022 | 43 |
| 2023 | 35 |
| 2024 | 17 |
| 2025 | 21 |
| 2026 | 30 |
2021: 19; 2022: 43; 2023: 35; 2024: 17; 2025: 21; 2026: 30
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 42 complaint narratives. Braking behavior appears in 28 complaint narratives. Engine operation appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11404392 · 2021-03-22 (March 22, 2021)
WHILE IN DRIVE AND STATIONARY, MY VEHICLE HAS CONTINUOUSLY CAD CONNECTIONS ISSUES WITH MY MOBILE PHONE. I HAVE RECEIVED THE SAME ERROR MESSAGE STATING 'PHONE NOT RESPONDING. PLEASE RECONNECT IT AND TRY AGAIN.' THIS HAS HAPPENED WHILE DRIVING THROUGH AREAS I'M UNFAMILIAR WITH AND PUT MYSELF AND OTHERS AT RISK WHILE TRYING TO REGAIN CONNECTION. I'VE LEFT MY VEHICLE AT THE DEALERSHIP, BUT WAS TOLD THE PROBLEM WAS MY CELLPHONE AND WAS ADVISED TO PURCHASE A NEW PHONE. WHEN I SPOKE TO THE WOMAN AT THE CORPORATE HYUNDAI NUMBER, SHE ADVISED ME THAT MY …
Owner-reported narrative. 1,500 miles reported. Look up ODI 11404392 at NHTSA ↗
Owner report 11415375 · 2021-05-06 (May 6, 2021)
DARK SPOT IN LOW BEAM HEADLIGHT FIELD CAUSES LOSS OF VIEW FOR DRIVER AS THE DARK SPOT PASSES FROM OBJECT TO OBJECT. PEOPLE OR ANIMALS, EVEN SIGNS LOSE ILLUMINATION AS THE DARK SPOT COVERS THEM. REFLECTIVE BARRELS IN CONSTRUCTION AREAS LOSE THEIR REFLECTIVITY AT NIGHT AS THIS SPOT COVERS THEM. THIS OCCURS ON THE LOW BEAM FUNCTION. HYUNDAI DEALER SAID IT IS FACTORY CREATED TO PREVENT NIGHT BLINDING OF ONCOMING VEHICLES. TO ME IT IS A SERIOUS PROBLEM FOR THE DRIVER OF THE HYUNDAI. WHEN DRIVING IN A CURVE THE DARK SPOT MOVES WITH THE SHAPE OF…
Owner-reported narrative. 300 miles reported. Look up ODI 11415375 at NHTSA ↗
Owner report 11415657 · 2021-05-08 (May 8, 2021)
I WAS DRIVING ON THE FREEWAY WITH THE SUNROOF CLOSED WHEN I HEARD A VERY LOUD BANG. I PULLED OFF TO CHECK THE EXTERIOR BUT SAW NOTHING. I DRIVE FOR ABOUT AN HOUR MORE WHEN IT STARTED SOUNDING LIKE THE SUNROOF WAS OPEN. I PULLED OVER TO CHECK IT, AND IT WAS DESTROYED..SHATTERED WITH A LARGE HOLE IN IT. CALLED HYUNDAI WHO SAID REPORT TO INSURANCE EVEN THOUGH THE CAR IS LESS THAN 1 MONTH OLD.
Owner-reported narrative. 500 miles reported. Look up ODI 11415657 at NHTSA ↗
Owner report 11416206 · 2021-05-11 (May 11, 2021)
THE FORWARD COLLISION SYSTEM IS AUTOMATICALLY BEING ACTIVATED WITHOUT ANY CAR OR OBJECT NEAR THE FRONT OF THE VEHICLE. IT HAPPENED 3 TIMES WHILE ON THE FREEWAY AND HIGHWAY. THE SYSTEM AUTOMATICALLY SLAMS ON THE BRAKES, THE VEHICLE SWERVES A LITTLE TO LEFT AND RIGHT DUE TO THE SUDDEN APPLICATION OF THE BRAKES, AND A LARGE RED WARING INDICATOR APPEARS ON THE DASH. WE WERE NEARLY REAR ENDED WHILE TRAVELLING ABOUT 65 MILES/HR BECAUSE OF THIS. WE TURNED OFF THE SYSTEM, BUT EVERY TIME THE CAR IS STARTED, IT AUTOMATICALLY TURNS THIS FEATURE ON!! …
Owner-reported narrative. 1,100 miles reported. Look up ODI 11416206 at NHTSA ↗
Owner report 11418035 · 2021-05-21 (May 21, 2021)
It's only been less than a month, since I bought this car and I've driven ~500 miles. Now when I was driving the car yesterday it just stopped in the middle of the road all of a sudden for no reason. After getting the car towed to the service center, they are reporting that there is an issue with the car's transmission and they are going to replace it.
Owner-reported narrative. Look up ODI 11418035 at NHTSA ↗
Owner report 11421737 · 2021-06-21 (June 21, 2021)
Driving around 25 miles per hour small pebble hit the top part of the windshield cracking it instantly and creating a rupture line from top to bottom of the windshield. Windshield glass seems very unsafe to sustain any kind of stress. It looks like other Hyundai models are showing the same problems with these windshield.
Owner-reported narrative. Look up ODI 11421737 at NHTSA ↗
Owner report 11422424 · 2021-06-26 (June 26, 2021)
NOTICE: THIS CONCERN IS NOT THE RESULT OF AN ACCIDENT, IT IS AN ATTEMPT TO BRING ATTENTION TO WHAT I FEEL IS POOR ENGINEERING/DESIGN OF THE TURN SIGNAL INDICATORS ON THE BACK END OF THE 2021 HYUNDAI SANTA FE. We recently purchased this vehicle and just noticed, after owning the vehicle for about a week, that the only turn signal indicators on the back of the vehicle are located down low in the bumper. No turn signal indicators on the tail light assemblies located just below the rear window of the SUV as found on EVERY OTHER recently built SUV…
Owner-reported narrative. Look up ODI 11422424 at NHTSA ↗
Owner report 11424621 · 2021-07-13 (July 13, 2021)
Message: I own a 2021 Hyundai Santa Fe with the Forward Collision-Avoidance Assist feature installed and activated. The Forward Collision-Avoidance Assist did not function properly to stop my car to avoid a low speed impact. I applied the brakes to stop. I could not avoid impacting another vehicle. The damage was minor. Hyundai did inspect my vehicle braking system on June 8 at Hyundai of Cool Springs. I was not provided full report on findings/corrective action. Hyundai America was supposed to provide a follow up report. I was called today and…
Owner-reported narrative. Look up ODI 11424621 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V00M000 · Visibility:Windshield
Reported: 2021-12-28 (December 28, 2021)
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Consequence: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
NHTSA campaign record ↗21V185000 · Air Bags:Sensor:Occupant Classification:Front Passenger | Air Bags: Air Bag/Restraint Control Module
Reported: 2021-03-17 (March 17, 2021)
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy: Hyundai will notify owners, and dealers will replace the ODS module, free of charge. All affected vehicles have been remedied as of May 12, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 202.
NHTSA campaign record ↗21V308000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2021-05-03 (May 3, 2021)
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.
Consequence: An insufficiently tightened fuel pipe may leak fuel, increasing the risk of a fire.
Remedy: Dealers inspected and tightened the fuel pipe connection, free of charge. The affected vehicles have been repaired and therefore no owner notification letters will be sent. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 206.
NHTSA campaign record ↗21V524000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2021-07-09 (July 9, 2021)
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.
NHTSA campaign record ↗22V746000 · Power Train:Automatic Transmission
Reported: 2022-10-06 (October 6, 2022)
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
NHTSA campaign record ↗23V181000 · Trailer Hitches
Reported: 2023-03-17 (March 17, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
NHTSA campaign record ↗24V879000 · Back Over Prevention: Sensing System: Camera
Reported: 2024-11-21 (November 21, 2024)
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.
NHTSA campaign record ↗