2026 Hyundai SANTA CRUZ: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
3 distinct recall campaigns
5 mi median reported failure mileage
Scope: 2026 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 2 of 5 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 20.0% |
| Steering behavior | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 2 |
| Lane Departure | 1 |
| Lane Departure: Assist | 1 |
| Steering | 1 |
| Vehicle Speed Control | 1 |
| Visibility/Wiper | 1 |
Power Train: 2; Lane Departure: 1; Lane Departure: Assist: 1; Steering: 1; Vehicle Speed Control: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2026 | 5 |
2026: 5
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11734862 · 2026-04-30 (April 30, 2026)
The contact owns a 2026 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed and merging into highway traffic, the vehicle hesitated and surged forward after depressing the accelerator pedal. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unavailable.
Owner-reported narrative. Look up ODI 11734862 at NHTSA ↗
Owner report 11739506 · 2026-05-22 (May 22, 2026)
The windshield washer fluid dispensing nozzles do not effectively cover the windshield. Almost all of the "spray" is in a very concentrated area of the lower windshield. The fluid squirts onto the two locations on the windshield and gets wiped away by the wipers as soon as they move. The rest of the windshield gets virtually no fluid applied. This causes a significant safety hazard under many conditions. Most notably: - During light precipitation when the windshield is mostly dry, but not wet enough to actually allow the wipers to clear road d…
Owner-reported narrative. Look up ODI 11739506 at NHTSA ↗
Owner report 11739509 · 2026-05-22 (May 22, 2026)
The lake keep assist safety feature works inconsistently. Many times, the system has allowed my vehicle to cross the yellow or white lines, when it shouldn't have. Even worse, during wintertime, the vehicle gets confused as to what is road and what is not, jerking the vehicle in directions that it shouldn't be going (either off the road, or into incoming traffic). This is quite a violent jerk, so, unless the steering wheel is held steady with significant force, it could cause the vehicle to depart from the intended driving lane. Moreover, when …
Owner-reported narrative. Look up ODI 11739509 at NHTSA ↗
Owner report 11742481 · 2026-06-06 (June 6, 2026)
I was traveling southbound on XXX from [XXX] to [XXX] While traveling in this major highway, the vehicle shunted forward and it felt like something hit us from behind. In reality, a transmission issue flared up on the dashboard along with a "Check Engine" light. Vehicle was left at the dealership. Blue Link (the automatic car system) detected this issue at 12:48 P.M. I was driving on a highway with other motorists when I had this issue. Only 3k miles! Brand new 2026 Hyundai Santa Cruz. Thank God the person behind me was paying attention or ther…
Owner-reported narrative. Look up ODI 11742481 at NHTSA ↗
Owner report 11761596 · 2026-09-02 (September 2, 2026)
The contact owns a 2026 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, the message "You May Want to Consider Taking a Break" was displayed with an audible alert nine times during a thirteen-mile trip, causing a distraction. The vehicle was taken to the dealer, who determined that the Lane Departure feature was built into the computer system and was unable to be disabled. The failure mileage was approximately 5.
Owner-reported narrative. 5 miles reported. Look up ODI 11761596 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V809000 · Air Bags:Side/Window:Curtain
Reported: 2025-11-20 (November 20, 2025)
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.
Consequence: Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.
Remedy: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289 and 029G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.
NHTSA campaign record ↗26V047000 · Electrical System: Instrument Cluster/Panel
Reported: 2026-01-26 (January 26, 2026)
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.
NHTSA campaign record ↗26V316000 · Forward Collision Avoidance: Automatic Emergency Braking
Reported: 2026-05-18 (May 18, 2026)
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Consequence: Unexpected braking increases the risk of a crash.
Remedy: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
NHTSA campaign record ↗