2022 Hyundai SANTA CRUZ: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
180 owner complaints analyzed
4 distinct recall campaigns
22,500 mi median reported failure mileage
Scope: 2022 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 88 of 180 complaints (48.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 61 | 33.9% |
| Engine operation | 30 | 16.7% |
| Electrical and battery issues | 15 | 8.3% |
| Braking behavior | 11 | 6.1% |
| Fuel system concerns | 9 | 5.0% |
| Steering behavior | 4 | 2.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 88 |
| Engine | 49 |
| Unknown Or Other | 34 |
| Fuel/Propulsion System | 21 |
| Electrical System | 19 |
| Vehicle Speed Control | 18 |
| Exterior Lighting | 9 |
| Air Bags | 3 |
Power Train: 88; Engine: 49; Unknown Or Other: 34; Fuel/Propulsion System: 21; Electrical System: 19; Vehicle Speed Control: 18; Exterior Lighting: 9; Air Bags: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 6 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 10; 25,000 to 49,999: 6; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (10). 160 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 80 |
| 2023 | 51 |
| 2024 | 22 |
| 2025 | 17 |
| 2026 | 10 |
2022: 80; 2023: 51; 2024: 22; 2025: 17; 2026: 10
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 61 complaint narratives. Engine operation appears in 30 complaint narratives. Electrical and battery issues appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11449050 · 2022-01-26 (January 26, 2022)
Halogen headlights too dim, even on high beams. Called dealership and was told they couldn’t switch to a brighter bulb. Was also told I couldn’t convert to LED headlights without voiding warranty; that if I wanted LED headlights I should have “purchased a higher trim model”. I purchased the SEL with activity package trim and you would think an almost $40,000 vehicle would have better headlights than this.
Owner-reported narrative. Look up ODI 11449050 at NHTSA ↗
Owner report 11449918 · 2022-02-02 (February 2, 2022)
ALL DASH LIGHTS ARE ON WHILE DRIVING. OIL, ABS, TIRE PRESSURE, CHECK ENGINE. CAR IS AT DEALERSHIP NOW AND THEY ARE TRYING TO FIND THE PROBLEM. THEY HAVE BEEN VERY GOOD TO ME WITH A LOANER AND CONSTANT UPDATES. THEY HAVE BEEN IN TOUCH WITH CORPORATE AND THEY ADVISED THEM TO CHANGE SOMETHING IN THE ABS SYSTEM WHICH IS EXPECTED TO ARRIVE MIDDLE OF FEBRURARY. NOTHING TO DO BUT WAIT.
Owner-reported narrative. Look up ODI 11449918 at NHTSA ↗
Owner report 11452475 · 2022-02-17 (February 17, 2022)
When taking off from a stand still the Santa Cruz will hesitate.. Not all the time but it's usually when you need to get into traffic... It will lose power and finally take off...
Owner-reported narrative. Look up ODI 11452475 at NHTSA ↗
Owner report 11452489 · 2022-02-17 (February 17, 2022)
As other owners have reported, there is an issue that happens, seemingly at random, when accelerating from a stop. The vehicle feels as if it’s stuck in too high of a gear and accelerates very slowly despite high RPMs. The maximum speed I could achieve was 16 MPH after keeping the gas pedal nearly floored for 3-5 seconds, which normally would have had me to nearly 60 MPH. This happened to me in rush hour city traffic on a busy street with no shoulder. The only apparent solution is to shut off the vehicle and restart it, at which time the proble…
Owner-reported narrative. Look up ODI 11452489 at NHTSA ↗
Owner report 11452567 · 2022-02-17 (February 17, 2022)
I was passing on a 2 lane road with the gas pedal to the floor. After I passed the vehicle, still in the passing lane i let off on the gas. At that moment I had no power. Had to brake and get back behind the vehicle I was passing. Thank god there was no on-coming traffic, or I would not be here telling you this story. It took what seemed forever before I had power again. Not sure what I did shifting gears or just timing out. I am aware of other people reporting a similar problem with no power on SantaCruzForums.com. I am concerned about …
Owner-reported narrative. Look up ODI 11452567 at NHTSA ↗
Owner report 11452576 · 2022-02-17 (February 17, 2022)
The contact owns a 2022 Hyundai Santa Cruz. The contact stated that while accelerating from a complete stop, the RPM revved up; however, the vehicle would not exceed 25 MPH. The contact exited the highway and veered to the side of the road. The contact stated that as he turned off and restarted the vehicle, he was able to drive the vehicle with no further issues. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approxima…
Owner-reported narrative. 1,200 miles reported. Look up ODI 11452576 at NHTSA ↗
Owner report 11452784 · 2022-02-18 (February 18, 2022)
Loss of power. Car in drive, no snow going to make a right turn on a busy fast street. Typical speeds on this street are 50 +, speed limit is 45. To get out in to traffic you need to have power to get up to traffic speed. So I hit the gas I say 1/4 throttle and started to make a right turn. I had very little power. The engine revved up to 2000-3000 rpms but car was moving really slow. Its took several seconds to get to 5-10 mph. Top speed was 39-40 mph. If you hit the gas it would just rev higher but no increase of speed. The bad part was the …
Owner-reported narrative. Look up ODI 11452784 at NHTSA ↗
Owner report 11452974 · 2022-02-19 (February 19, 2022)
iLOSS OF POWER. My hyundai t has 400miles on it. In the morning started driving very sluggish- felt the loss or 30% power. On a highway trying to pass the vehicle/merge into traffic- could not get up past 2.5K RPMS and get up to traffic speed -60 MPH. Felt very unsafe- had to quickly take the exit, as I was impeding traffic. Taking car to a dealership
Owner-reported narrative. Look up ODI 11452974 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V197000 · Engine And Engine Cooling:Engine:Oil/Lubrication:Pipes, Hoses, And Fittings | Engine And Engine Cooling:Engine:Gasoline:Turbo/Supercharger
Reported: 2022-03-28 (March 28, 2022)
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy: Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall 222.
NHTSA campaign record ↗22V746000 · Power Train:Automatic Transmission
Reported: 2022-10-06 (October 6, 2022)
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.
NHTSA campaign record ↗23V038000 · Structure:Critical Fasteners | Structure:Body:Roof And Pillars
Reported: 2023-01-31 (January 31, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Consequence: A detached roof molding could become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
NHTSA campaign record ↗23V181000 · Trailer Hitches
Reported: 2023-03-17 (March 17, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
NHTSA campaign record ↗