2023 Hyundai NEXO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 3 of 6 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 33.3% |
| Fuel system concerns | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 3 |
| Unknown Or Other | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 2 |
| Engine | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Lane Departure: Assist | 1 |
| Service Brakes | 1 |
Fuel/Propulsion System: 3; Unknown Or Other: 3; Forward Collision Avoidance: Automatic Emergency Braking: 2; Engine: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1; Lane Departure: Assist: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 3 |
2024: 1; 2025: 2; 2026: 3
Pattern summary
Fuel/Propulsion System leads the component reports. Braking behavior appears in 2 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11616378 · 2024-09-25 (September 25, 2024)
I WAS DRIVEN ABOUT 65 MILES WHEN SUDDENLY SHOW ON THE CLUSTER EMERGENCY BRAKE APPLY IT HAPPEN TODAY AND ABOUT 2 WEEKS BEFORE . I HAPPEN LIKE 5 SECONDS AND DISAPPEAR AND BOTH CASES.
Owner-reported narrative. Look up ODI 11616378 at NHTSA ↗
Owner report 11639490 · 2025-01-29 (January 29, 2025)
A THERMALLY-ACTIVATED PRESSURE RELIEF DEVICE (TPRD) THAT VENTS HYDROGEN GAS TO THE ATMOSPHERE TO PREVENT OVER-PRESSURIZATION OF THE HYDROGEN FUEL TANK IN THE EVENT OF OVERHEATING IN THE LOCAL AREA AROUND THE HYDROGEN FUEL TANKS. THE TPRD IS DESIGNED TO VENTTHROUGH A GLASS BULB-TYPE RELEASE MECHANISM THAT FRACTURES WHEN A SPECIFICOPERTAING TEMPERATURE IS REACHED. THE GLASS BULB-TYPE MECHANISM IN THE SUBJECT VEHICLES COULD PREMATURELY FRACTURE DUE TO MICROCRACKS IN THE GLASS, WHICH COULD LEAD TO INADVERTENT DISCHARGE OF HYDROGEN GAS DURING NORMAL…
Owner-reported narrative. Look up ODI 11639490 at NHTSA ↗
Owner report 11699715 · 2025-11-16 (November 16, 2025)
The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. This is applicable to all hydrogen fuel cell vehicles available in the US.
Owner-reported narrative. Look up ODI 11699715 at NHTSA ↗
Owner report 11714569 · 2026-01-30 (January 30, 2026)
Vehicle: 2023 Hyundai Nexo Limited VIN: [XXX] Mileage at failure: ~12,077 Location: California What is the problem? After Hyundai performed Safety Recall 269 (thermally-activated pressure relief device) on my vehicle, the vehicle developed a hydrogen leak and was declared unsafe. Hyundai advised that no repair remedy is available. When did this happen? January 13, 2026, during attempted pickup from the dealership following recall service. What happened? My vehicle was taken to an authorized Hyundai dealer for Safety Recall 269. On the evening …
Owner-reported narrative. Look up ODI 11714569 at NHTSA ↗
Owner report 11716940 · 2026-02-10 (February 10, 2026)
The vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. After purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented. The limitation affects the ability to operate the vehicle predictably and as intended. This issue is not cosmetic or preference-based. It affects normal vehicle operation and reliability. The condition is ongoing and reproducible. The dealer and man…
Owner-reported narrative. Look up ODI 11716940 at NHTSA ↗
Owner report 11729181 · 2026-04-04 (April 4, 2026)
I am submitting this complaint to report serious safety, usability, and infrastructure-related issues concerning my Hyundai NEXO hydrogen fuel cell vehicle. The vehicle has become unsafe and practically unusable due to multiple technical problems, lack of service support, and the widespread unavailability of hydrogen fueling infrastructure in the Bay Area of California. These issues collectively present safety concerns not only for me as the driver but potentially for other Hyundai NEXO owners who may be experiencing similar problems. I purcha…
Owner-reported narrative. Look up ODI 11729181 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V761000 · Fuel/Propulsion System | Fuel System, Other:Storage:Tank Assembly:Pressure Relief Devices
Reported: 2024-10-11 (October 11, 2024)
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
NHTSA campaign record ↗