2024 Hyundai KONA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
50 owner complaints analyzed
4 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 28 of 50 complaints (56.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 14 | 28.0% |
| Braking behavior | 6 | 12.0% |
| Steering behavior | 4 | 8.0% |
| Engine operation | 3 | 6.0% |
| Transmission and shifting | 2 | 4.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 28 |
| Engine | 9 |
| Service Brakes | 6 |
| Steering | 6 |
| Exterior Lighting | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Unknown Or Other | 4 |
| Forward Collision Avoidance: Warnings | 3 |
Electrical System: 28; Engine: 9; Service Brakes: 6; Steering: 6; Exterior Lighting: 4; Forward Collision Avoidance: Automatic Emergency Braking: 4; Unknown Or Other: 4; Forward Collision Avoidance: Warnings: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 40 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 2 |
| 2024 | 15 |
| 2025 | 15 |
| 2026 | 18 |
2023: 2; 2024: 15; 2025: 15; 2026: 18
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 14 complaint narratives. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11558621 · 2023-12-05 (December 5, 2023)
The contact owns a 2024 Hyundai Kona. The contact stated that while driving approximately 35 MPH, the vehicle lost motive power and stalled. The vehicle was immediately restarted and operated normally. During the failure, the check engine warning light was illuminated. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The VIN was not available. The failure mileage was 175.
Owner-reported narrative. 175 miles reported. Look up ODI 11558621 at NHTSA ↗
Owner report 11559337 · 2023-12-10 (December 10, 2023)
I was driving at night and my passenger was trying to pull up the maps on the touchscreen dash and the headlights shut off and the whole dash including the speedometer and rpm Guage shut off for less than 10 seconds it all went off and came back on on its own.
Owner-reported narrative. Look up ODI 11559337 at NHTSA ↗
Owner report 11574441 · 2024-02-28 (February 28, 2024)
The contact owns a 2024 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V901000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11574441 at NHTSA ↗
Owner report 11583239 · 2024-04-16 (April 16, 2024)
When operating the vehicle, all the electrical systems will just cut power for 1-2 seconds. The infotainment, gauges, and headlights will all go completely black, speakers will stop, everything. All electrical power cuts. This happens when driving the car, day or night and happened now 6 times in the last few months. Hyundai dealers say nothing is wrong. If driving at night, it will cause no visibility of the road since the headlights and taillights turn off when this happens. Numerous people are experiencing this issue with the same model and …
Owner-reported narrative. Look up ODI 11583239 at NHTSA ↗
Owner report 11587541 · 2024-05-07 (May 7, 2024)
Upon leaving the City, I attempted to accelerate and my car did not respond. I smelled Exhaust Gas fumes faintly. I heard the warning chimes approximately 4 times, but did not see any warning light. I coasted to a stop a few hundred feet where I could get off road. I pushed the Engine off button and waited a few seconds, then I restarted the car and proceeded like it never happened. This could have caused serious problem if I had been on a freeway, Tunnel, or Bridge. I took the car to the Dealership Service Department the next day, and they …
Owner-reported narrative. Look up ODI 11587541 at NHTSA ↗
Owner report 11588547 · 2024-05-13 (May 13, 2024)
Car will restart after it is turned off and left for awhile. Transmission will jerk hard while in gear and driving.
Owner-reported narrative. Look up ODI 11588547 at NHTSA ↗
Owner report 11588720 · 2024-05-14 (May 14, 2024)
Repeated error warning (daily) citing the following message "Shifter System malfunction! Service immediately", been happening since approximately mile 1500. Photos taken and car sent to Freehold Hyundai and Route 1 Hyundai for servicing. Service center at Route 1 Hyundai cites a complex issue with no further updates (dropped on May 9, 2024).
Owner-reported narrative. Look up ODI 11588720 at NHTSA ↗
Owner report 11592725 · 2024-06-05 (June 5, 2024)
while traveling from MN to KY on the interstate on two separate occasions the vehicle suddenly applied the brakes at Highway speeds around of 80mph. There was nothing Infront of me on either occasion. Then the next day it did it again at highway speed. Then I was driving on a mountain road in the smokies and it gave me a message that the front camera was blocked, and it was turning off the safety braking etc, I stopped when I could and took pictures there was nothing blocking the camera. I had a similar problem in March of this year which is …
Owner-reported narrative. Look up ODI 11592725 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V650000 · Seat Belts:Rear/Other:Retractor
Reported: 2023-09-22 (September 22, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The seat belt assemblies in the right and left rear seats may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupation Crash Protection" and 209, "Seat Belt Assemblies."
Consequence: A seat belt that does not function properly may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the seat belt retractor as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 250.
NHTSA campaign record ↗23V901000 · Electrical System:12v/24v/48v Battery:Cables
Reported: 2023-12-26 (December 26, 2023)
Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The 12-Volt battery cables may chafe against the engine control module bracket and short circuit during a crash.
Consequence: A short circuit increases the risk of an engine compartment fire.
Remedy: Dealers will install sheathing over the wiring, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 252.
NHTSA campaign record ↗24V308000 · Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve)
Reported: 2024-05-01 (May 1, 2024)
Hyundai Motor America (Hyundai) is recalling certain 2024 Elantra, Venue, and Kona vehicles. An electrical short circuit may occur in the exhaust gas recirculation (EGR) valve assembly, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the exhaust gas recirculation valve assembly, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 260.
NHTSA campaign record ↗26V452000 · Seat Belts: Rear/Other:Buckle Assembly
Reported: 2026-07-14 (July 14, 2026)
Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Kona Electric and 2024-2026 Kona vehicles. The seat belt buckle in the rear center seat may fail to properly restrain an occupant during a crash.
Consequence: A seat belt buckle that fails to properly restrain an occupant in a crash increases the risk of injury.
Remedy: Passengers are advised not to use the rear center seat until the recall remedy is performed. Dealers will replace the seat belt buckle assembly, free of charge. Owner notification letters were mailed September 2, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 306. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 15, 2026.
NHTSA campaign record ↗