2020 Hyundai IONIQ ELECTRIC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
7 owner complaints analyzed
1 distinct recall campaigns
6,800 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes is the most frequently named component, appearing in 3 of 7 complaints (42.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 57.1% |
| Electrical and battery issues | 2 | 28.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 3 |
| Electrical System | 1 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Fuel/Propulsion System | 1 |
| Unknown Or Other | 1 |
| Vehicle Speed Control | 1 |
Service Brakes: 3; Electrical System: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel/Propulsion System: 1; Unknown Or Other: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
| 2023 | 2 |
| 2025 | 1 |
2020: 1; 2021: 3; 2023: 2; 2025: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11342715 · 2020-08-01 (August 1, 2020)
8-1-2020 HYUNDAI MOTOR AMERICA LETTER RECEIVED THAT ORIGINAL WINDOW STICKER HAD INCORRECT INFORMATION AND IS NOT EQUIPPED WITH BLIND SPOT AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST SYSTEMS; HOWEVER THESE VEHCLES ARE EQUIPPED WITH BLIND SPOT AND REAR CROSS TRAFFIC COLLISION WARNING SYSTEMS. HOW MANY OTHER BUYERS WERE MISLED BY THE WINDOW STICKER AND SOLD A CAR WITH MORE EXTENSIVE SAFETY EQUIPMENT THAN WHAT THEY ACTUALLY RECEIVED? SHOULD HYUNDAI RECALL THE VEHICLE TO INSTALL THE DEVICES AS ADVERTISED AND SOLD OR REIMBURSE THE BUYERS FOR …
Owner-reported narrative. 6,800 miles reported. Look up ODI 11342715 at NHTSA ↗
Owner report 11421743 · 2021-06-21 (June 21, 2021)
The traction battery on my Ioniq 2020 went bad after 3 months. The diagnostic panel warned me of an electric issue and the range dropped drastically. The dealer changed the battery no questions asked. My vin wasn't part of the recall. I wonder if the recall should have included a broader range of vehicles.
Owner-reported narrative. Look up ODI 11421743 at NHTSA ↗
Owner report 11432408 · 2021-09-10 (September 10, 2021)
This issue is easily repeatable, when braking if you hit a bump (pot hole, etc.) the braking power is greatly reduced & the brake pedal becomes almost impossible to push down to stop the car, making it very hard to stop even when not coming to an abrupt stop.
Owner-reported narrative. Look up ODI 11432408 at NHTSA ↗
Owner report 11432875 · 2021-09-14 (September 14, 2021)
The regenerative brake system failed to operate as it normally does, and no indicator lights came on on the dashboard. This unexpected loss of braking force nearly caused me to hit the car in front of me. I had recently disengaged cruise control and was approaching a red light. I pressed my foot on the brake pedal and felt no response from the car. I lifted my foot and pressed again two or three times with no response, neither deceleration nor any change in the regenerative braking meter on the dashboard. I had to press the brake all the way t…
Owner-reported narrative. Look up ODI 11432875 at NHTSA ↗
Owner report 11523893 · 2023-05-25 (May 25, 2023)
the Hyundai ioniq 5 doesn't turn on its brake lights when you're using single-pedal driving, as shown in this youtube video: https://youtu.be/U0YW7x9U5TQ?t=97 these should be recalled because you can bring the vehicle to a complete stop without the brakes turning on
Owner-reported narrative. Look up ODI 11523893 at NHTSA ↗
Owner report 11525179 · 2023-06-03 (June 3, 2023)
Refill Coolant warning light intermittently signals EV battery coolant problem. Hyundai dealer in Fort Wayne, IN, topped off coolant. Andrew service representative was informed of two YouTube videos explaining recall due to defective coolant ASC1 that crystalizes and/or becomes sludgy. Video reported dealer changed old coolant with an upgraded coolant ASC2 number in a Hyundai Ioniq Limited 2020 Electric Vehicle 38 kw like my vehicle. Fort Wayne, Glenbrook Hyundai dealer has very little experience or training with EV vehicles, since they off…
Owner-reported narrative. Look up ODI 11525179 at NHTSA ↗
Owner report 11634881 · 2025-01-08 (January 8, 2025)
When approaching a turn, I let off the accelerator but the car didn’t stop accelerating. Instead, it gently kept accelerating. I applied the brakes and the car started slowing down but not at the same rate I was applying brake pressure. Therefore I floored the brakes to try coming to a complete stop. Sadly, the cars ABS system did not engage, half of the car hopped over the curb at about 20 mph. I was able to steer the car back onto the road where it finally came to a stop but acted like it wanted to keep going until full blackout power loss ha…
Owner-reported narrative. Look up ODI 11634881 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V127000 · Electrical System:Propulsion System:Traction Battery
Reported: 2021-03-01 (March 1, 2021)
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Consequence: An electrical short in the Li-ion battery increases the risk of a fire.
Remedy: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
NHTSA campaign record ↗