2008 Hyundai ENTOURAGE: complaints, problems and recalls

TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE ALSO NOTICED THAT THE RADIO/CD/TAPE DECK WOULD NOT PROPERLY LOAD THE TAPES/CD'S. HE TOOK THE VEHICLE TO THE DEALER ON EIGHT OCCASIONS AND THEY REPLACED THE BATTERY, RADIO, AND THE PURGE VALVE DUE TO A POSSIBLE ELECTRIC SHORT IN THE RADIO SYSTEM. HE RECENTLY HAD THE VEHICLE REPAIRED AND IS WAITING TO DETERMINE IF THE REPAIR WAS SUCCESSFUL. THE FAILURE MILEAGE WAS 126 AND CURRENT MILEAGE WAS 5,000.

Owner-reported narrative. 126 miles reported. Look up ODI 10238773 at NHTSA ↗

POWER SLIDING DOORS ON VAN START TO CLOSE THEN POP OPEN ABOUT 6; CAR MAKE A BEEPING SOUND AND THE DOORS HAVE TO BE CLOSED MANUALLY. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10257959 at NHTSA ↗

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT SPECULATES THAT THE VEHICLE DOES NOT RECEIVE THE GAS MILEAGE THAT WAS ADVERTISED ON THE EPA STICKER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A TECHNICIAN CONCLUDED THAT NO FAILURES WERE PRESENT. THE CURRENT AND FAILURE MILEAGES WERE 10000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10282625 at NHTSA ↗

THE AUTOMATIC SLIDING DOOR FOR THE VEHICLE HAVE HAD A NUMBER OF ISSUES IN THE PAST - EITHER RELATED TO NOT OPENING FULLY, NOT CLOSING FULLY OR AUTOMATICALLY CLOSING WHILE OPENING. THE LATTER CAUSES THE DOOR TO CLOSE ON A CHILD'S FINGERS. THE LATEST INCIDENT HAPPENED ON OCTOBER 18, 2009 AT ABOUT 4:13PM. WHILE TRAVELING FROM WILLIAMSBURG, VA BACK TO ROCKVILLE, MD, (ROUTE 64, VA) THE LEFT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS IN MOTION AT APPROX 60 MILES PER HOUR. AS A RESULT, THE DRIVER HAD TO PERFORM AN EMERGENCY STOP ON THE HIGHWA…

Owner-reported narrative. 15,600 miles reported. Look up ODI 10289750 at NHTSA ↗

THE SLIDING DOORS DO NOT OPEN AND CLOSE PROPERLY. SOMETIMES THEY WORK AND SOMETIMES THEY DO NOT. THEY MAY CLOSE HALF WAY AND THEN GO BACK TO OPEN POSITION AND STAY THERE OR GO BACK TO CLOSED POSITION. THE DRIVER SIDE DOOR CLOSED ON ME ONCE WHEN I WAS STRAPPING MY GRANDSON IN, IT HAD BEEN OPEN AWHILE. LUCKILY I HAD THE KEY ON THE FLOOR IN FRONT OF ME AND USED THE KEY FOB TO OPEN IT. THE DOOR DID NOT OPEN AUTOMATICALLY WHEN IT HIT ME, AS I SUPPOSED IT WOULD. THESE DOORS WERE REPLACED A FEW MONTHS AGO. THE SAME THING HAPPENED WITH THE HATCH D…

Owner-reported narrative. Look up ODI 10298228 at NHTSA ↗

THE SLIDING DOORS REMAIN IN OPEN POSITION WHEN VAN IS DRIVEN. THEY ARE SUPPOSED TO CLOSE AUTOMATICALLY WHILE SOUNDING AN ALARM. NO ALARM SOUNDS AT ALL THEY JUST STAY OPEN AS I TOOK OFF. *TR

Owner-reported narrative. 12,800 miles reported. Look up ODI 10299903 at NHTSA ↗

WHILE DRIVING UP AN INCLINE THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. SHORTLY THEREAFTER THE CAR BEGAN SHAKING, WITH THE CHECK ENGINE AND ESC LIGHTS BOTH COMING ON, THEN A SUDDEN STOPPAGE OF ACCELERATION, AND THEN ENGINE SHUT DOWN WHILE THE VEHICLE WAS STILL IN MOTION. THIS CAUSED THE IMMEDIATE LOSS OF STEERING AND THE BRAKES TO GO SOFT. THE VEHICLE SAT FOR 10 MINUTES BEFORE RE-STARTING; HOWEVER, AFTER DRIVING APPROXIMATELY 100 FEET, THE CAR ONCE AGAIN MADE THE GRINDING NOISE, ENGINE AND ESC LIGHT ILLUMINATION, SHAKING, AND THEN SHUT DOWN…

Owner-reported narrative. 39,558 miles reported. Look up ODI 10303865 at NHTSA ↗

I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS.

Owner-reported narrative. 18,734 miles reported. Look up ODI 10323627 at NHTSA ↗

Reported: 2013-04-01 (April 1, 2013)

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Reported: 2013-11-06 (November 6, 2013)

Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.

Consequence: A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 115.

Reported: 2016-11-21 (November 21, 2016)

Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.

Consequence: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.

Reported: 2020-02-04 (February 4, 2020)

Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.

Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.

Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.