2023 Honda PASSPORT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
38 owner complaints analyzed
5 distinct recall campaigns
4,261 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 9 of 38 complaints (23.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 18 | 47.4% |
| Transmission and shifting | 6 | 15.8% |
| Steering behavior | 6 | 15.8% |
| Electrical and battery issues | 3 | 7.9% |
| Engine operation | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 9 |
| Forward Collision Avoidance: Automatic Emergency Braking | 8 |
| Unknown Or Other | 8 |
| Forward Collision Avoidance: Warnings | 6 |
| Electrical System | 5 |
| Engine | 5 |
| Power Train | 5 |
| Vehicle Speed Control | 4 |
Service Brakes: 9; Forward Collision Avoidance: Automatic Emergency Braking: 8; Unknown Or Other: 8; Forward Collision Avoidance: Warnings: 6; Electrical System: 5; Engine: 5; Power Train: 5; Vehicle Speed Control: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 36 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 7 |
| 2024 | 9 |
| 2025 | 6 |
| 2026 | 16 |
2023: 7; 2024: 9; 2025: 6; 2026: 16
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 18 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11526958 · 2023-06-14 (June 14, 2023)
The contact owns a 2023 Honda Passport. The contact stated that while driving approximately 70 MPH, the brake pedal was depressed; however, the vehicle was shimmying and rattling abnormally. The brake pedal was depressed but the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer to be test driven. The contact was informed that the rotors were warped. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 22. The VIN was no…
Owner-reported narrative. 22 miles reported. Look up ODI 11526958 at NHTSA ↗
Owner report 11532949 · 2023-07-18 (July 18, 2023)
The contact owned a 2023 Honda Passport. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the passenger’s side front of the vehicle nearby the wheel. The contact lost control of the vehicle, and the brakes failed to stop the vehicle immediately. The contact coasted to the side of the road where the vehicle eventually came to a stop. There were no warning lights illuminated. The vehicle was taken to the dealer who stated that the caliper bolt had detached causing the caliber to fall onto the …
Owner-reported narrative. 8,500 miles reported. Look up ODI 11532949 at NHTSA ↗
Owner report 11534977 · 2023-07-28 (July 28, 2023)
Electrical Malfunction along w/Braking Systems. Electrical Malfunction, caused braking failure. Collision avoided by driver. Call not switched over due to being connected w/electrical circuit in braking system. This occurred within 30 days of buying vehicle. Emergency Brake, & Braking, not working causing vehicle to role backwards while parked in flat garage. Tailgate not closing properly. Causing loud noises and banging sound while driving. Driver has read manual & confirmed that it is not closing correctly. It would not let me close through a…
Owner-reported narrative. Look up ODI 11534977 at NHTSA ↗
Owner report 11554453 · 2023-11-09 (November 9, 2023)
Adaptive cruise control and Lane keeping assistance warning lights pop-up sporadically on the dashboard. I have had the car serviced at several different Honda dealerships 5 plus times and every time they say that the reason why the warning lights pop up is because the battery is defective. I've only had the car for a couple of months in the battery has been replaced three times. The warning lights on the car and the battery dying and needing to be replaced by AAA and Honda at least three separate times has been a concern for me from the moment…
Owner-reported narrative. Look up ODI 11554453 at NHTSA ↗
Owner report 11556931 · 2023-11-27 (November 27, 2023)
This has happened 7 times since I have owned the car (purchased April 2023). On regular asphalt roads in clear daytime weather with no cars in front of me (and usually no cars behind), the emergency braking system goes nuts and slams on the brakes and the wheel starts shaking. The roads have never been wet, and there has never been debris or other objects around; I live in a semi-rural area with no curbs, guardrails or other close peripheral objects that could confuse the system. It's bad enough that the front rotors became warped and I had t…
Owner-reported narrative. Look up ODI 11556931 at NHTSA ↗
Owner report 11557516 · 2023-11-29 (November 29, 2023)
Transmission, radio, and automatic braking system. Transmission lags when going slow. From a stop on a hill, the car did not accelerate when the gas pedal was pushed, almost causing a crash as I merged into oncoming traffic. It felt like it did not go into gear properly or was not recognizing the gears. Dealership advised it was the design of the transmission and not something they can fix. Auto brake sensors pick up cars that are not there, braking while driving. Especially noticeable on windy roads, though it has started to happen a…
Owner-reported narrative. Look up ODI 11557516 at NHTSA ↗
Owner report 11560958 · 2023-12-19 (December 19, 2023)
Twice I had all kinds of safety alerts were scrolling on May 2nd ans august 7th.. First it was a fluid leak and cable. Second there was a piece of metal in the brakes. ABS sensor full of grease. Now sometimes Brakes is flashing for no reason (like going uphill) and if I need to brake at a higher speed on the freeway, the brakes make a sound of pots and pans rattling. As I have no confidence in the brakes, I tried downshifting but the car speeds up. From time to time the car speeds up or slows down without any reason as I am not using cruise con…
Owner-reported narrative. Look up ODI 11560958 at NHTSA ↗
Owner report 11571142 · 2024-02-10 (February 10, 2024)
Shortly after our purchase we started having issues with the vehicle, the backup camera is not functioning, the backup sensors are not functioning, the collision mitigation is braking abruptly while we are driving even when there are no objects in the surrounding area nearly causing us two accidents, our dashboard display has no function and the display flashes off and on. My nephew suffers from epilepsy, and he is unable to commute in my vehicle because the flashing colorful display lights trigger epileptic episodes. My partner has driven…
Owner-reported narrative. Look up ODI 11571142 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V431000 · Back Over Prevention:Display Function
Reported: 2023-06-15 (June 15, 2023)
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
NHTSA campaign record ↗23V458000 · Service Brakes, Hydraulic:Foundation Components:Master Cylinder
Reported: 2023-06-29 (June 29, 2023)
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
NHTSA campaign record ↗24V184000 · Steering:Rack And Pinion
Reported: 2024-03-07 (March 7, 2024)
Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.
NHTSA campaign record ↗24V900000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap
Reported: 2024-11-27 (November 27, 2024)
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
NHTSA campaign record ↗26V365000 · Suspension:Rear | Structure:Frame And Members
Reported: 2026-06-04 (June 4, 2026)
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
NHTSA campaign record ↗