2020 Honda PASSPORT: complaints, problems and recalls

NEW VEHICLE RUNNING IN HIGHWAY WITH JUST 570 MILES (AND 3 WEEKS) STARTED TO LEAK FUEL UNDER THE FUEL TANK VERY FAST. FIRE DEPARTMENT FOUND HOLE IN THE FUEL TANK. HOLLER HONDA DEALER FOUND SAME. I DIDN'T SEE OR FEEL ANY CONTACT WITH ANOTHER OBJECT. IT LOOKS FOR ME PLASTIC FUEL TANK IS DEFECTIVE, OR IT IS TOO THIN OR EXPOSED TO BE BROKEN AND FIRE DAMAGE IT IS HIGHLY PROBABLY WITH NORMAL USE IN ROADS. WE FEEL UNSAFE IN THIS VEHICLE WITH THIS DEFECTIVE FUEL TANK OR THE BAD LOCATION OR TANK DESIGN IS RISKY . *TR

Owner-reported narrative. 12 miles reported. Look up ODI 11328673 at NHTSA ↗

3 MO/500 MI DRIVING AND INFOTAINMENT SCREENS WENT BLACK ON HIGHWAY... COULDN'T SEE SPEED, ETC

Owner-reported narrative. 500 miles reported. Look up ODI 11331919 at NHTSA ↗

DRIVER DISTRACTIONS CAUSED BY A REPEAT INFOTAINMENT SYSTEM FAILURE AND LOUD SPEAKER POPPING NOISES. SPECIFICALLY, MULTIPLE TIMES A TRIP WHILE DRIVING, THE INFOTAINMENT SYSTEM GOES THROUGH THE FOLLOWING CYCLE; SPEAKERS POP LOUDLY (EVEN IF THE SOUND IS OFF), THEN THE INFOTAINMENT SCREEN DISPLAYS THE MESSAGE "NETWORK COMMUNICATION LOST". THEN SYSTEM SHUT DOWN. THE SYSTEM WILL RESTART IN 5-10 MINUTES AND THEN GO THROUGH THE SAME PROCESS AGAIN AND AGAIN. THIS HAPPENS EVERY TIME THE VEHICLE IS DRIVEN.

Owner-reported narrative. 7,700 miles reported. Look up ODI 11337850 at NHTSA ↗

COMPLETE INFOTAINMENT FAILURE OCCURRING FREQUENTLY, SOMETIMES MULTIPLE TIMES PER TRIP. THIS INCLUDES BACKUP CAMERAS AND ALL SYSTEMS RUNNING THROUGH THE MAIN INFOTAINMENT SCREEN. (SOME ARE SAFETY SYSTEMS) THE DESCRIPTION IS: COMPLETE INFOTAINMENT SHUTDOWN AND REBOOT. STARTS WITH A "SIGNAL LOST" OR "RADIO UNAVAILABLE" MESSAGE (REGARDLESS OF AUDIO INPUT) THEN DISPLAYS A "SERVICE UNAVAILABLE" MESSAGE, THEN "NETWORK CONNECTION LOST " MESSAGE ON THE MAIN SCREEN, THEN THE SCREEN AND ALL ASSOCIATED FUNCTIONS SHUT DOWN. THIS COMPLETE EVENT TAKES ON…

Owner-reported narrative. 8,000 miles reported. Look up ODI 11340315 at NHTSA ↗

VEHICLE BRAKING HEAVILY AND UNEXPECTEDLY ON HIGHWAY AND INTERSTATE DUE TO DEFECTIVE HONDA SENSING GROUP INPUT DATA (RADAR, CAMERA, ON-BOARD SOFTWARE CREATING DANGEROUS SITUATION) AT HIGH SPEEDS (60-70MPH).

Owner-reported narrative. 550 miles reported. Look up ODI 11340554 at NHTSA ↗

ON JULY 14 2020 A FLYING OBJECT WENT UNDER MY CAR WHILE I WAS DRIVING ON HIGHWAY I73 (CLOSE TO GATE CITY BLVD GREENSBORO NC).THE OBJECT GASHED THE SIDE OF THE FUEL TANK CAUSING FUEL LEAK!THE PLASTIC TANK IS CLOSE TO THE MANIFOLD WHICH COULD OF CAUSED FIRE OR EXPLOSION OF THE VEHICLE!THE FUEL TANK IS SHIELDED FROM THE BOTTOM BUT IT'S NOT SHIELDED FROM THE DRIVER SIDE UNDER THE VEHICLE!I THINK IT'S A MISTAKE AND IT'S A SERIOUS FIRE HAZARD BC IT'S VERY EXPOSED TO ANY ROAD DEBRIS OR RANDOM SMALL OBJECTS WHICH CAN HARM THE THIN TANK SIDE!THE CHASSIS…

Owner-reported narrative. 7,200 miles reported. Look up ODI 11341082 at NHTSA ↗

I JUST BOUGHT THIS 2020 HONDA PASSPORT EXL 4DAYS AGO. I DECIDED TO CLEAN IT AND WENT IN A TOUCH LESS CARWASH (NO BIG BRUSHES ROLLING TO PAINT). AND THEN AFTER, WE WENT HOME. UPON LEAVING THE CAR, I SAW A DARK SPOT BY THE FRONT PASSENGER DOOR AND IT WAS THE PAINT CHIPPING OFF. IT WASN'T THERE SINCE. ITS A BRAND NEW CAR AND ITS JUST DAYS OLD SO I LOOK AT IT AND CHECK LIKE EVERY 2HRS. I MEAN ITS A $40K CAR AND WITH JUST A SIMPLE CARWASH IT CHIPPED OFF? I'VE READ THIS ISSUE TO SOME OTHERS AND ITS CRAZY THAT IT HAPPENED TO ME. ITS JUST 4DAYS OLD.

Owner-reported narrative. 300 miles reported. Look up ODI 11343444 at NHTSA ↗

SHORT IN THE ELECTRICAL SYSTEM CAUSES CRACKLING/POPPING TO COME OUT OF INFOTAINMENT SPEAKERS. INFOTAINMENT SYSTEM CAN BE SET TO OFF AND PROBLEM WILL STILL PERSIST. THE CRACKLING AND POPPING CAN HAPPEN RANDOMLY AND TO VARIOUS LOUDNESS LEVELS. UNDER ABRUPT BRAKING OR ROAD BUMP, PROBLEM WILL OCCUR LOUDLY. THE NOISE CAN SOUND LIKE ROAD GRAVEL HITTING WINDSHIELD AND IS VERY DISTRACTING. WEATHER, SUCH AS VERY HUMID OR RAINING CONDITIONS WORSENS THE PROBLEM AND INCREASES ODDS OF IT HAPPENING.

Owner-reported narrative. 3,200 miles reported. Look up ODI 11343466 at NHTSA ↗

Reported: 2020-02-06 (February 6, 2020)

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Consequence: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Reported: 2020-07-28 (July 28, 2020)

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Consequence: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Reported: 2020-07-28 (July 28, 2020)

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Reported: 2021-03-11 (March 11, 2021)

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Consequence: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

Reported: 2023-03-16 (March 16, 2023)

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

Reported: 2023-06-15 (June 15, 2023)

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Reported: 2023-12-18 (December 18, 2023)

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Reported: 2024-02-01 (February 1, 2024)

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Reported: 2026-05-21 (May 21, 2026)

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Reported: 2026-06-04 (June 4, 2026)

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.