2010 Hometown Trolley VILLAGER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2010 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V559000 · Equipment:Appliance:Air Conditioner
Reported: 2011-11-15 (November 15, 2011)
DOUBLE K (DBA HOMETOWN TROLLEY) IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 VILLAGER AND MAINSTREET BUSES MANUFACTURED FROM NOVEMBER 2008 THOUGH DECEMBER 2010 AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS, CONTAINING A DELPHI PACK-CON III FUSE HOLDER IN AN ALLIED MOTION MOTOR ASSEMBLY. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
Remedy: DOUBLE K WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DOUBLE K AT 1-715-478-5090.
NHTSA campaign record ↗14V209000 · Electrical System
Reported: 2014-04-17 (April 17, 2014)
Double K, Inc. (Double K) is recalling certain model year 2009-2010 Hometown Trolley Villager and Mainstreet trolleys equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage certain electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.
Consequence: High resistance may cause the circuit board to overheat, increasing the risk of a fire.
Remedy: Double K has notified owners, and dealers will replace the circuit board, free of charge. The recall began on April 9, 2014. Owners may contact Double K customer service at 1-715-478-5090.
NHTSA campaign record ↗14V766000 · Equipment Adaptive/Mobility
Reported: 2014-12-02 (December 2, 2014)
Double K Inc. (Double K) is recalling certain Hometown Trolley Villager transit buses manufactured August 15, 2008, to May 24, 2014. The affected vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Double K will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. Owners may contact Double K customer service at 1-715-478-5090. Owners may contact Ricon customer service at 1-800-322-2884.
NHTSA campaign record ↗