2017 Hometown Trolley MAINSTREET: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V582000 · Seat Belts:Front:Buckle Assembly | Seat Belts
Reported: 2017-09-20 (September 20, 2017)
Double K Inc. (Double K) is recalling certain 2016-2017 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, equipped with Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Consequence: If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Remedy: Double K will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on November 10, 2017. Owners may contact Recaro customer service at 1-248-364-3818 or Double K customer service at 1-715-478-5090. Double K's number for this recall is 17E035.
NHTSA campaign record ↗19V029000 · Service Brakes, Air:Disc:Caliper
Reported: 2019-01-11 (January 11, 2019)
Double K Inc. (Double K) is recalling certain 2017-2018 Hometown Trolley Villager, Mainstreet, and Steetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: Double K will notify owners, instructing them to contact a DTNA dealer to have the brake caliper mounting bolts checked and tightened, free of charge. The recall began February 11, 2019. Owners may contact Double K customer service at 1-715-478-5095 or DTNA customer service at 1-800-547-0712. Double K's number for this recall is FL794A-V.
NHTSA campaign record ↗19V030000 · Service Brakes, Air:Disc:Caliper
Reported: 2019-01-11 (January 11, 2019)
Double K, Inc is recalling certain 2017-2019 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: Double K will notify owners, instructing them to contact a DTNA dealer to have the brake caliper mounting bolts checked and tightened, free of charge. The recall began April 5, 2019. Owners may contact Double K customer service at 1-715-478-5095 or DTNA customer service at 1-800-547-0712. Double K's number for this recall is F772A-K.
NHTSA campaign record ↗