2018 Heartland SUNDANCE XLT TT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2018 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Wheels is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 1 |
Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Pattern summary
Wheels leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11110360 · 2018-07-09 (July 9, 2018)
TRAVEL TRAILER HAS A SPECIFICATION STICKER THAT SPECIFIES LOAD RANGE D TIRES AND AN INSUFFICIENT, LOWER LOAD RANGE C TIRE WAS INSTALLED ON THE VEHICLE FROM THE FACTORY. TIRE LABEL ON VEHICLE ALSO STATES TO INFLATE TIRES TO 65PSI AND A LOAD RANGE C TIRE CAN BE INFLATED TO 50PSI MAXIMUM. NO ACCIDENT OR DAMAGE HAS BEEN NOTED AT THIS TIME, HOWEVER TIRES NEED TO BE REPLACED WITH TIRES THAT WILL HOLD THE SPECIFIED GVWR OF THE TRAVEL TRAILER. 2 PHOTOS INCLUDED SHOW THE VEHICLE TIRE LABEL WITH VIN AND TIRE LOAD SPECIFICATIONS, SECOND PHOTO IS OF THE…
Owner-reported narrative. Look up ODI 11110360 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V564000 · Suspension:Rear:Axle:Non-Powered Axle Assembly
Reported: 2017-09-13 (September 13, 2017)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Sundance XLT TT recreational trailers, models ID221RB, ID241BH, ID273RL, ID281DB, ID283RB and ID291QB. The axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.
Consequence: Improper brake function can increase the risk of a crash.
Remedy: Heartland has notified owners, and dealers will correct the axle installation, free of charge. The recall began on September 20, 2017. Owners may contact Heartland customer service at 1-574-206-7920 or by email at warranty@heartlandrvs.com. Heartland's number for this recall is 99.01.35.
NHTSA campaign record ↗17V750000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗18V510000 · Tires
Reported: 2018-07-31 (July 31, 2018)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Heartland Sundance XLT TT recreational trailers. These vehicles may have been incorrectly equipped with Load Range C tires instead of Load Range D tires.
Consequence: Overloading the tires may result in tire failure, increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the tires with ones of the correct load rating, free of charge. The recall began on August 21, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.39.
NHTSA campaign record ↗