2021 Heartland MALLARD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
5 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 2 |
| Power Train:Axle Assembly | 1 |
| Structure | 1 |
| Suspension:Multiple Axle | 1 |
Suspension: 2; Power Train:Axle Assembly: 1; Structure: 1; Suspension:Multiple Axle: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2024 | 2 |
2021: 1; 2024: 2
Pattern summary
Suspension leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11428502 · 2021-08-10 (August 10, 2021)
2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.
Owner-reported narrative. Look up ODI 11428502 at NHTSA ↗
Owner report 11573879 · 2024-02-25 (February 25, 2024)
Frame broke where leaf spring is attached to trailer.
Owner-reported narrative. Look up ODI 11573879 at NHTSA ↗
Owner report 11590268 · 2024-05-22 (May 22, 2024)
Frame has broken in 2 locations at spring attachment bracket.
Owner-reported narrative. Look up ODI 11590268 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V486000 · Equipment
Reported: 2020-08-18 (August 18, 2020)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard travel trailers. The liquid propane (LP) hose and connector may contact the suspension shackle.
Consequence: Contact with the shackle can cause premature failure of the LP hose, increasing the risk of a fire in the presence of an ignition source.
Remedy: Heartland will notify owners, and dealers will relocate the hose to prevent the LP hose/connector from being able to make contact with the shackle. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V009000 · Tires | Suspension:Multiple Axle
Reported: 2021-01-14 (January 14, 2021)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.
Consequence: The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V428000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-06-04 (June 4, 2021)
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V453000 · Equipment:Appliance:Oven/Stove/Cooktop | Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2021-06-17 (June 17, 2021)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V557000 · Equipment:Appliance:Refrigerator
Reported: 2021-07-22 (July 22, 2021)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.
Consequence: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
Remedy: Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗