2011 Heartland GRAYSTONE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
10,250 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Tires is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires | 2 |
| Structure:Body | 1 |
| Wheels | 1 |
Tires: 2; Structure:Body: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 3 |
2013: 3
Pattern summary
Tires leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10508004 · 2013-04-03 (April 3, 2013)
TIRES BLEW OUT ON 5TH WHEEL AND DESTROYED BOTH SIDES IN THE TIRE AREA, TRIM, FENDERS AND SHEET METAL. ONCE ON OCTOBER 21ST AND ONE ON NOVEMBER 25, 2012. WE HAD DEFECTIVE TIRES. THEY ARE TOMAX TIRES MADE BY DYNAMIC TIRES IN CANADA. ... UPDATED 04/11/13 *BF
Owner-reported narrative. Look up ODI 10508004 at NHTSA ↗
Owner report 10534128 · 2013-08-07 (August 7, 2013)
TL* THE CONTACT OWNS A 2011 HEARTLAND GRAYSTONE RV. THE CONTACT STATED THAT HE NOTICED A WEAK AREA IN THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THE DEALER CONFIRMED THAT THE FRAME WAS UNDER A MASSIVE AMOUNT OF STRESS AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000.
Owner-reported narrative. 14,000 miles reported. Look up ODI 10534128 at NHTSA ↗
Owner report 10548560 · 2013-10-19 (October 19, 2013)
POWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PL…
Owner-reported narrative. 6,500 miles reported. Look up ODI 10548560 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V750000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗