2015 Heartland GATEWAY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
8,250 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Structure:Body is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 1 |
| Tires | 1 |
| Wheels | 1 |
Structure:Body: 1; Tires: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2016 | 1 |
| 2018 | 1 |
2015: 1; 2016: 1; 2018: 1
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10705293 · 2015-04-13 (April 13, 2015)
WE HAD A MAJOR TIRE BLOWOUT WHILE TRAVELING WITH OUR NEWLY PURCHASED HEARTLAND GATEWAY 5TH-WHEEL. THE PASSENGER SIDE FRONT TIRE (POWER KING TOW MAX ST235/85R16) BLEW AND COMPLETELY CAME UNRAVELLED. AT THAT TIME I CONTACTED THE DEALER WE PURCHASED THE RIG FROM WHO REFERRED ME TO THE HEARTLAND REPRESENTATIVE WHO (FURTHER) REFERRED ME TO THE TIRE MANUFACTURER REPRESENTATIVE. AFTER ROAD SERVICE REPLACED THE BLOWN TIRE WITH THE SPARE, I WAS DIRECTED TO THE LOCAL TIRE REPRESENTATIVE FOR FURTHER INSPECTION OF THE TIRE. UPON FURTHER INSPECTION (OF THE …
Owner-reported narrative. 1,500 miles reported. Look up ODI 10705293 at NHTSA ↗
Owner report 10871429 · 2016-05-30 (May 30, 2016)
TOWMAX POWER KING ST235/85 16R E RATED TIRES MANUFACTURED DATE 4113. I REALLY PRIDE MYSELF ON SAFETY AND TAKING CARE OF MY RV AND TIRES. RV IS KEPT INSIDE A 30X60 BUILDING AND CLEANED OFF AFTER EVERY TRIP. I CHECK THE AIR PRESSURE IN MY TIRES BEFORE I LEAVE TO GO CAMPING AND BEFORE I COME BACK HOME FROM CAMPING. AND I NEVER PULL FASTER THAN 65 MPH. 2 TIMES IN 2 WEEKS HAD BLOWOUTS WITH THESE TIRES WHICH CAUSED DAMAGE TO MY COACH. TIRES ARE KEPT CLEAN PROPER AIR PRESSURE AND HAS LESS THAN 4500 MILES ON THEM. BOTH TIMES I WAS TRAVELING…
Owner-reported narrative. Look up ODI 10871429 at NHTSA ↗
Owner report 11121652 · 2018-08-22 (August 22, 2018)
OUR 5TH WHEEL FRAME BEGAN FALLING APART IN MAINE AND HEARTLAND TOLD US TO BRING THE UNIT TO THEM IN INDIANA. IT IS NO LONGER SAFE TO TOW THIS UNIT. I AM A TRAVEL BLOGGER AND WROTE A POST ABOUT THE EXPERIENCE WHICH YOU CAN SEE HERE: [XXX] SEVERAL PEOPLE HAVE TOLD ME AFTER LOOKING AT THIS THAT I SHOULD REPORT IT TO YOU. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Owner-reported narrative. 15,000 miles reported. Look up ODI 11121652 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V482000 · Equipment:Other:Labels
Reported: 2015-07-30 (July 30, 2015)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
NHTSA campaign record ↗