2015 Heartland ELKRIDGE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
3,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Wheels is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 1 |
Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
2016: 1
Pattern summary
Wheels leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10896310 · 2016-08-16 (August 16, 2016)
WAS TRAVELING EAST BOUND I-10 13 MILES EAST OF DESERT CENTER CA. DRIVING AT 60 MILES PER HOUR MY LEFT FRONT TIRE ON THE TRAILER HAD A CATASTROPHIC FAILURE. I PULLED TO THE SIDE GOT OUT AND UPON INSPECTION OF OTHER TIRES I FOUND ANOTHER TIRE WITH BUBBLE ON THE SIDE WALL. CLEARLY SHOWING SEPARATION JUST ABOVE THE BEAD. AFTER GETTING THOSE TWO TIRES CHANGED AND TRYING TO GET HOME 100 MILES DOWN THE RODE THE LEFT REAR TIRE HAD A CATASTROPHIC FAILURE. THESE TIRES WERE BRAND NEW ON THE TRAILER WHEN WE BOUGHT THEM. THEY HAD LESS THAN 3000 MILES. I ALW…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10896310 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V198000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-04-03 (April 3, 2015)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Consequence: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
NHTSA campaign record ↗15V482000 · Equipment:Other:Labels
Reported: 2015-07-30 (July 30, 2015)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
NHTSA campaign record ↗16V566000 · Exterior Lighting | Electrical System:Wiring
Reported: 2016-08-01 (August 1, 2016)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequence: If the light overheats there would be an increased risk of a fire.
Remedy: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗