2015 Heartland CYCLONE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
3 distinct recall campaigns
2,500 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Structure:Body is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 2 |
| Wheels | 2 |
| Tires | 1 |
Structure:Body: 2; Wheels: 2; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 2 |
| 2018 | 2 |
2015: 2; 2018: 2
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10721376 · 2015-05-26 (May 26, 2015)
DRIVING ONTO AN ONRAMP FROM HIGHWAY 20 ON TO I-80 EAST IN CALIFORNIA ~ 50 MILES WEST OF RENO, NV. TRAVELING ~ 40MPH; DRY ROAD CONDITION AND THE OUTSIDE TEMP WAS ABOUT 50 DEGRESS; TOWING OUR 2015 HEARTLAND 5TH WHEEL RV. BLOWOUT ACCRUED WITH TOWMAXX STR 235/80/R16. CAUSED $3000.00 TO THE RV. CURRENTLY IN TOUCH WITH DYNAMIC TIRE FOR RESOLUTION.
Owner-reported narrative. 4,200 miles reported. Look up ODI 10721376 at NHTSA ↗
Owner report 10782964 · 2015-10-16 (October 16, 2015)
ON 8/11/2015 WHILE TAKING MY CYCLONE 4200 IN FOR SERVICE I HAD A TIRE BLOW OUT. I HAVE ONLY HAD THE RV FOR 10 MONTHS AND IT HAS SPENT MOST OF THAT TIME IN THE SHOP FOR WARRANTY WORK. WHEN I FIRST PURCHASED THE RV I TRIED TO GET THE DEALER TO CHANGE THEM OUT AS I NOTICE SOME INDENTATIONS ON THE SIDE WALLS. THE DEALER STATED THAT IT WAS NORMAL AND FROM THE MOLDS HOWEVER I DIDN'T GET A WARM FUZZY ABOUT THIS ANSWER. NOW WITH ABOUT 2500 MILES ON THE TIRE AT THE TIME OF THE INCIDENT I WAS TRAVELING WEST BOUND ON I10 AND HAD JUST GOTTEN ON THE INTERST…
Owner-reported narrative. 2,500 miles reported. Look up ODI 10782964 at NHTSA ↗
Owner report 11079894 · 2018-03-17 (March 17, 2018)
THREE SEPARATE BLOWOUTS OVER TWO TRIPS OF MY DYNAMIC TIRE, TOWMAX STR 235/85 16 E 10PLY TIRES. FIRST INCIDENT WAS A SOLO TIRE SEPARATION LEAVING ONLY SIDEWALLS ON THE REAR DRIVER SIDE WHEEL. SECOND AND THIRD TIRES WERE ON THE SAME TRIP ONE DAY APART. TIRE NUMBER TWO WAS A SLOW LEAK DETECTED BY MY TPMS AND CHANGED WITHOUT INCIDENT EXAMINATION BY THE TIRE EXPERT SHOWED SEPARATION. THE THIRD TIRE WAS A BLOWOUT WITH LOSS OF TREAD AND DAMAGE TO MY SIDE SKIRT, FENDER, MARKER LIGHTS AND HOSES. BECAUSE OF PREVIOUS EXPERIENCES FROM THE FIRST TRIP I CARR…
Owner-reported narrative. 2,500 miles reported. Look up ODI 11079894 at NHTSA ↗
Owner report 11089582 · 2018-04-23 (April 23, 2018)
MANUFACTURER INCORRECTLY PLACED STICKER SHOWING WHERE TO DRILL A 4 INCH HOLE IN SIDE OF VEHICLE FOR A DRYER VENT. CUTTING HOLE WHERE SHOWN ACTUALLY CUTS THROUGH AN ALUMINUM FRAME MEMBER AS SHOWN IN ATTACHED PICS DEGRADING THE STRUCTURAL INTEGRITY OF THE VEHICLE FRAME/BODY. *TT
Owner-reported narrative. Look up ODI 11089582 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V198000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-04-03 (April 3, 2015)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Consequence: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
NHTSA campaign record ↗15V482000 · Equipment:Other:Labels
Reported: 2015-07-30 (July 30, 2015)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
NHTSA campaign record ↗16V819000 · Equipment
Reported: 2016-11-14 (November 14, 2016)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Consequence: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy: Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
NHTSA campaign record ↗