2011 Heartland CYCLONE: complaints, problems and recalls

6000 MILES OF NORMAL TRAILER TOWING. NO IMPACT OR OTHER UNUSUAL ACTIVITY. DURING PARKING OF TRAILER, FOUND TIRE WITH BELT DEFORMATION AND RELATED ABNORMAL WEAR ("FLAT SPOT"). TIRE WAS OUT OF ROUND. TIRE REQUIRED REPLACEMENT, REPLACED ALL 6 TIRES DUE TO POSSIBLE/VISIBLE SIMILAR FAILURE. *TR

Owner-reported narrative. 6,532 miles reported. Look up ODI 10479302 at NHTSA ↗

WHILE TRAVELING NORTH FROM SAN ANTONIO, TX TO LANCASTER, PA WITH OUR 2011 HEARTLAND CYCLONE 3950 WE HAD A SEVERE BLOWOUT ON THE DOOR SIDE OF THE FIFTH WHEEL(PASSENGER SIDE OF TRUCK). THIS BLOWOUT CAUSED SIGNIFICANT DAMAGE TO THE REAR SIDE OF THE CYCLONE. THIS FIFTH WHEEL ONLY HAD 200 MILES OF TRAVEL TIME PRIOR TO LEAVING SAN ANTONIO. THIS INCIDENT OCCURRED ON JULY 20, 2012 ABOUT 16 MILES FROM EMPORIA, VA. THE TIRES WERE THE ORIGINAL TIRES THAT WERE MOUNTED ON THE FIFTH WHEEL AT PURCHASE TIME. WE WERE DELAYED FOR AT LEAST 5 DAYS IN EMPORIA …

Owner-reported narrative. 1,677 miles reported. Look up ODI 10482885 at NHTSA ↗

TOWMAX STR ST235/80R16 TIRES. TIRE ON LEFT SIDE REAR OF TRAILER BLOW OUT AT 45-50 MPH ON INTERSTATE I80E COLFAX CA ABOUT 1 HOUR INTO TRIP WITH TOTAL RADIAL SEPARATION CAUSING DAMAGE TO RV BODY AND RIM. TIRES HAVE ABOUT 800 MILES ON THEM SINCE NEW WITH NEW LIKE TREAD AND CHECKED PSI OF 80 PRIOR TO TRIP. SAME INSTANCE HAPPENED ABOUT 1 YEAR PRIOR TO THE RIGHT SIDE REAR TIRE ABOUT 30 MINS INTO TRIP AT ABOUT 55 MPH IN SACRAMENTO I80E AGAIN WITH TOTAL TREAD SEPARATION.

Owner-reported narrative. 800 miles reported. Look up ODI 10895473 at NHTSA ↗

Before a recent trip, I noticed that one of the wheels on my trailer had cracked. I checked the other wheels, and they appeared fine, so I replaced the damaged one at my local Les Schwab. After a four-hour drive, I discovered that three more wheels had cracked. I contacted Les Schwab, and they came out to replace all the wheels and tires. While at camp, I inspected further and found that two of the frame trusses above the axle area were broken. The welds on these trusses were poor, with rust behind them. We had to repair the trusses at camp. A…

Owner-reported narrative. Look up ODI 11619324 at NHTSA ↗

Reported: 2010-10-08 (October 8, 2010)

HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 FIFTH WHEEL TRAILERS EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.

Consequence: THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: HEARTLAND IS WORKING WITH DEXTER AXLE AND WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY SERVICE DEPARTMENT AT 1-877-262-8032 OR DEXTER AXLE AT 1-800-400-2164.

Reported: 2015-07-30 (July 30, 2015)

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Reported: 2017-11-22 (November 22, 2017)

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.