2023 Heartland BIGHORN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 2 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Equipment:Recreational Vehicle/Trailer | 1 |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems | 1 |
Electrical System: 1; Equipment:Recreational Vehicle/Trailer: 1; Equipment:Recreational Vehicle/Trailer:Lpg Systems: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 1 |
2023: 1; 2024: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11526208 · 2023-06-09 (June 9, 2023)
The contact owns a 2023 Heartland Bighorn built on a 2019 Mercedes-Benz Sprinter chassis. The contact stated that while the awning was opened, the front passenger’s side the awning fractured. The contact stated that the water tank also filled up with water independently. On another occasion, while pulling the stairs, the screws to the handle detached. The RV was taken to the dealer and the RV was repaired. On another occasion, while turning on the water, the contact became aware that the water was not heated as needed. The vehicle was taken to …
Owner-reported narrative. Look up ODI 11526208 at NHTSA ↗
Owner report 11618700 · 2024-10-08 (October 8, 2024)
Range is installed in our Heartland RV. Suburban put out a TSB to have silicone placed at wiring connections on stove knobs under stove top. Then they put out a recall to disconnected and cap the wiring for the illumination of the stove knobs and the oven lighting. The range has an issue with the temperature control that it doesn’t reach indicated temperature. The main issue is that when the pilot is lit and you set it to a temperature like 300 degrees it lights okay. But, after a few minutes the burner goes out and so does the pilot. You have …
Owner-reported narrative. Look up ODI 11618700 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V591000 · Equipment:Recreational Vehicle/Trailer
Reported: 2022-08-08 (August 8, 2022)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗23V278000 · Equipment:Other:Labels
Reported: 2023-04-19 (April 19, 2023)
Heartland Recreational Vehicles, LLC (Heartland)) is recalling certain 2023 Big Country and Big Horn fifth wheels. The federal certification label may have incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, " Wheels and Rims-Other Than Passenger Cars."
Consequence: Incorrect tire size information can allow an incorrectly sized tire to be installed, increasing the risk of a crash.
Remedy: Heartland will mail owners replacement certification labels, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗24V236000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2024-03-27 (March 27, 2024)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Consequence: A circuit board that overheats increases the risk of a fire.
Remedy: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗