2023 Harley-Davidson FXLRS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 2 |
Service Brakes: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 1 |
2024: 1; 2025: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11608123 · 2024-08-12 (August 12, 2024)
2023 FXLRS with approximately 2000 miles. Rear brake is barely able to slow the motorcycle down, even with excessive pedal pressure. Upon inspection, one of the caliper pistons was stuck in the brake caliper. I had dropped the bike at Timms Harley Davidson in Anderson South Carolina to be checked out. The service manager called to let me know one of their technicians had ridden it and didn't notice a problem. I took the bike back to my shop and removed the rear caliper. I took photos of the stuck piston and sent them to the dealership. I was co…
Owner-reported narrative. Look up ODI 11608123 at NHTSA ↗
Owner report 11666779 · 2025-06-13 (June 13, 2025)
With approximately 2000 miles on vehicle rear brake was not capable of stopping the motorcycle. Vehicle was under warranty. I took it to the dealership for repair. Service department called and told me there was no issue with the brakes. I retrieved the bike and had the rear brake caliper removed. Inspection found a stuck piston in the caliper. I provided photo documentation to the dealer at which point they told me to bring the bike back for complete replacement of the rear caliper.
Owner-reported narrative. Look up ODI 11666779 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V591000 · Suspension:Rear:Shock Absorber
Reported: 2023-08-22 (August 22, 2023)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 FLDE, 2018-2021 FLHC, 2018-2023 FLHCS, 2018 and 2023 FLHCS ANV, 2020-2023 FXLRS, 2022-2023 FXLRST, and 2022 FXRST Softail motorcycles. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Consequence: A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0181.
NHTSA campaign record ↗25V375000 · Suspension:Rear:Shock Absorber
Reported: 2025-06-06 (June 6, 2025)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Consequence: A sudden loss of tire pressure increases the risk of a crash.
Remedy: Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.
NHTSA campaign record ↗