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U.S. public vehicle records

2009 Harley-Davidson FLHTCUSE4: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

6 owner complaints analyzed

3 distinct recall campaigns

16,790 mi median reported failure mileage

Scope: 2009 model year. Data snapshot: . 6 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior350.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
2
Exterior Lighting
1
Power Train
1
Service Brakes, Hydraulic
1
Suspension:Rear
1
Tires
1
Wheels
1
Component breakdown data
CategoryCount
Service Brakes2
Exterior Lighting1
Power Train1
Service Brakes, Hydraulic1
Suspension:Rear1
Tires1
Wheels1

Service Brakes: 2; Exterior Lighting: 1; Power Train: 1; Service Brakes, Hydraulic: 1; Suspension:Rear: 1; Tires: 1; Wheels: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
1
2012
1
2016
2
2018
2
Complaints over time data
CategoryCount
20101
20121
20162
20182

2010: 1; 2012: 1; 2016: 2; 2018: 2

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10331547 · 2010-05-21 (May 21, 2010)

TL* THE CONTACT OWNS A 2009 HARLEY DAVIDSON MOTORCYCLE, FLHTCUSE4 EQUIPPED, WITH DUNLOP D407 P180/65/16 TIRES. THE CONTACT STATED THAT HE HAD EXPERIENCED A RECURRING FAILURE INVOLVING AN ABNORMAL AND EXCESSIVE VIBRATION WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THE TIRES WERE DEFECTIVE. THE FRONT TIRE WAS REPLACED AND THE FAILURE PERSISTED. THE CONTACT EVENTUALLY REPLACED BOTH TIRES. THE FAILURE MILEAGE WAS 5,200 AND THE CURRENT MILEAGE WAS 8,769.

Owner-reported narrative. 5,200 miles reported. Look up ODI 10331547 at NHTSA ↗

Owner report 10462651 · 2012-06-19 (June 19, 2012)

THE REAR WHEEL BEARING FAILED SEVERELY DAMAGING THE REAR WHEEL AND BRAKE. THE MOTORCYCLE STARTED SHAKING AND WOBBLING. IT WAS DIFFICULT TO BRING IT TO A STOP AND STAY UPRIGHT.

Owner-reported narrative. 21,800 miles reported. Look up ODI 10462651 at NHTSA ↗

Owner report 10874995 · 2016-06-18 (June 18, 2016)

I DECIDED ONE MORNING TO RIDE MY BIKE DOWN TO THE BMV TO RENEW LICENSE PLATES. THE RIDE DOWN TO THE BMV BOTH FRONT AND REAR BRAKES FUNCTION AND OPERATE PROPERLY. WHEN I GET BACK ON THE BIKE TO LEAVE, I GET READY TO STOP JUST PRIOR TO ENTERING THE HIGHWAY AND MY REAR BRAKE PEDAL IS ROCK SOLID WITH NO TRAVEL AND NO REAR BRAKES WHATSOEVER. I DID HAVE FRONT BREAKS, BUT BEING SURPRISED BY NOT HAVING ANY REAR BRAKES I OVERCOMPENSATED MY FRONT BRAKES ALMOST SPILLING THE BIKE INTO TRAFFIC. AFTER READING MANY HARLEY DAVIDSON FORUMS WITH FOLKS WHO HAVE…

Owner-reported narrative. 15 miles reported. Look up ODI 10874995 at NHTSA ↗

Owner report 10933783 · 2016-12-07 (December 7, 2016)

FRONT BRAKE LEVER FROZEN, WILL NOT MOVE, ABS LIGHT ON, NO FRONT BRAKES. MOTORCYCLE WAS STATIONARY.

Owner-reported narrative. 11,780 miles reported. Look up ODI 10933783 at NHTSA ↗

Owner report 11118204 · 2018-08-06 (August 6, 2018)

INNER PRIMARY STARTED MAKING NOISE AND RUNNING ROUGH.

Owner-reported narrative. 28,000 miles reported. Look up ODI 11118204 at NHTSA ↗

Owner report 11154537 · 2018-11-28 (November 28, 2018)

THIS OCCURRED WHEN THE MOTORCYCLE WAS IN A TRANSPORT CARRIER. THE BIKE WAS SECURED INSIDE THE TRANSPORT TRAILER WITH THE KEY SO THE ALARM SHOULD NOT ACTIVATE THE LED LOAD BALANCER FROM KURYAKYN CAUGHT ON FIRE, THIS IS AN AFTERMARKET PART CERTIFIED BY HARLEY DAVIDSON FOR THIS APPLICATION. WHEN I CONTACTED KURYAKYN ABOUT IT, THEY SAID THEY KNEW ABOUT THE PROBLEM BUT NEVER RECALLED THE PARTS AND TOLD ME THE REPLACEMENT PART TO ORDER. THEY TOLD ME IT'S BECAUSE THE ALARM WAS ACTIVE ON THE BIKE AND CAUSED THE LOAD BALANCER TO OVERHEAT AND CATCH FI…

Owner-reported narrative. 48,732 miles reported. Look up ODI 11154537 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

09V457000 · Fuel System, Gasoline:Storage:Tank Assembly:Mounting

Reported: 2009-12-01 (December 1, 2009)

HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 TOURING FAMILY MOTORCYCLES, INCLUDING CVO TOURING AND TRIKE PRODUCTS, MANUFACTURED FROM JUNE 6, 2008 THROUGH NOVEMBER 19, 2009. THE FRONT FUEL TANK MOUNTS MAY DISTORT IN REACTION TO SEVERE FRAME DAMAGE FROM A FRONTAL COLLISION. THIS CONDITION MAY CAUSE A FUEL LEAK AT THE WELD OF THE FRONT BRACKET TO THE TUNNEL.

Consequence: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.

Remedy: DEALERS WILL INSTALL A LEFT AND RIGHT BRACE, WHICH ARE INTENDED TO REDUCE FRONT MOUNT DISTORTION DURING CERTAIN CRASH CONDITIONS. THIS REPAIR WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

NHTSA campaign record ↗
11V506000 · Exterior Lighting:Brake Lights:Switch

Reported: 2011-10-19 (October 19, 2011)

HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.

Consequence: THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.

Remedy: HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

NHTSA campaign record ↗
18V076000 · Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | Service Brakes, Hydraulic:Fluid

Reported: 2018-01-29 (January 29, 2018)

Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic (EFI) (FLHTCU) and Street Glide (EFI) (FLHX), 2008 VROD (VRSCAWA), CVO Road King 4 (FLHRSE4), Night Rod (VRSCDA), CVO Ultra Classic 3 (FLHTCUSE3), Night Rod Special (VRSCDXA), 2008-2010 Road King Classic (EFI) (FLHRC), 2008-2009 Road Glide (EFI) (FLTR) and Electra Glide Standard (EFI) (FLHT), 2009-2010 V-Rod (VRSCAW), 2009 CVO Ultra Classic (FLHTCUSE4) and CVO Road Glide 3 (FLTRSE3), 2009-2011 Night Rod Special (VRSCDX) and V-Rod Muscle (VRSCF), 2010 CVO Ultra Classic 5 (FLHTCUSE5) and CVO Street Glide (FLHXSE), 2010-2011 Electra Glide Ultra Limited (FLHTK) and Road Glide Custom (FLTRX), 2011 Road Glide Ultra 103 (FLTRU103), Street Glide 103 (FLHX103), Road King Classic 103 (FLHRC103), CVO Ultra Classic 6 (FLHTCUSE6), CVO Road Glide Ultra (FLTRUSE), Road Glide Custom 103 (FLTRX103), and CVO Street Glide 2 (FLHXSE2) motorcycles. Deposits may form on components within the brake system if the DOT 4 brake fluid is not replaced for a prolonged period of time beyond the 2-year maintenance schedule specified in the Owner’s Manual.

Consequence: These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.

Remedy: Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.

NHTSA campaign record ↗