2014 Harley-Davidson FLHTCU: complaints, problems and recalls

TL* THE CONTACT OWNS A 2014 HARLEY DAVIDSON ELECTRA GLIDE FLHTCU. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 13V515000 (POWER TRAIN); THE CLUTCH FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,884.

Owner-reported narrative. 4,884 miles reported. Look up ODI 10594273 at NHTSA ↗

PURCHASED THE 2014 H-D ELECTRAGLIDE ULTRA CLASSIS THE DAY BEFORE REALIZING THE EXISTENCE OF THE DEFECT DESCRIBED HEREIN. WHILE RIDING AT APPROXIMATELY 60 MPH, I SET THE CRUISE CONTROL. THE CRUISE CONTROL IS TO DISENGAGE UPON APPLICATION OF ANY OF THE FOLLOWING: FRONT BRAKE/BACK BRAKE/CLUTCH/ROLLING THE THROTTLE FORWARD. UPON NEARING A VEHICLE AHEAD OF ME, I 'TAPPED' THE FRONT BRAKE; THIS ACTION, HOWEVER DID NOT DISENGAGE THE CRUISE CONTROL. I TRIED AGAIN, USING MORE FORCE ON THE FRONT BRAKE LEVER...AGAIN, THE CRUISE CONTROL REMAINED ENGAGED. I …

Owner-reported narrative. 20 miles reported. Look up ODI 10598041 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 HARLEY DAVIDSON ELECTRIC RIDE FLHTCU MOTORCYCLE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE FRONT BRAKE WAS APPLIED. THE MOTORCYCLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED A SENSOR FAILURE HAD OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 2,000.

Owner-reported narrative. 20 miles reported. Look up ODI 10598833 at NHTSA ↗

UPON GETTING READY TO RIDE BIKE AT NIGHT, PULLED BACK ON HAND BRAKE LEVER AND NOTICED NO BRAKE LIGHT REFLECTION ON GROUND. THEREFORE DID AN INSPECTION AND NOTICED THAT WHEN PRESSING DOWN ON FOOT BRAKE PEDAL BRAKE LIGHT WOULD COME ON AND THEN WHEN PULLING BACK ON HAND BRAKE LEVER, LIGHT WOULD NOT COME ON. CALLED DEALER AND WAS TOLD IT BE A WEEK BEFORE THEY COULD LOOK AT IT. . I ONLY WONDER SINCE HOW LONG HAS THIS LIGHT NOT BEEN WORKING WHEN COMING TO A COMPLETE STOP AND THEREFORE NOT PRESSING THE FOOT PEDAL ONLY TO GIVE THE CAR BEHIND ME THE FAL…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10779254 at NHTSA ↗

AFTER USING THE USB AS A MEDIA SOURCE, THE NEXT TIME THE MOTORCYCLE IS POWER CYCLED THE STEREO DEFAULTS TO FM AND RESETS THE FADE CONTROL. HARLEY INITIALLY SAID THIS WAS DUE TO SOFTWARE, BUT THEN CHANGED TO SAYING IT WAS NORMAL OPERATION. ON NOVEMBER 16TH, I SPOKE WITH CASE MANAGER (JOHN), WHO ADVISED THAT THIS IS DUE TO THE SYSTEM SENSING A VOLTAGE CHANGE WHEN SHUTTING DOWN. I HAVE REPLACED THE HEAD UNIT TWICE; ONCE WITH A FACTORY REFURBISHED DEVICE, AND THEN WITH A 2015 MODEL. I MUST NOTE THAT I DID NOT HAVE THIS ISSUE FOR THE FIRST 2 YEARS O…

Owner-reported narrative. 14,600 miles reported. Look up ODI 10794565 at NHTSA ↗

MY MOTORCYCLE IN TERMS OF MOTORCYCLES ALTHOUGH FIVE YEARS OLD, IS RELATIVELY NEW, METICULOUSLY KEPT, AND ONLY HAS APPROXIMATELY 16,600 MILES ON THE ODOMETER.ON TUESDAY MAY 28TH, I HAD JUST GOTTEN OFF THE INTERSTATE EXIT THAT TAKES ME TO MY HOME. AS I APPROACHED THE STOPLIGHT I WAS BRAKING AND DOWNSHIFTING, BRINGING THE BIKE TO FULL STOP. WHEN THE LIGHT TURNED GREEN, I WENT TO PUT MY BIKE INTO FIRST FROM FROM NEUTRAL, AND AS I DID SO THE BACK PORTION OF MY HEEL-TOE SHIFTER SHOT UP, AFTER WHICH IT WAS LOOSE AND FLOPPY AND WOULD NOT ENGAGE - AS A …

Owner-reported narrative. 16,600 miles reported. Look up ODI 11217249 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 HARLEY-DAVIDSON FLHTCU. WHILE DRIVING APPROXIMATELY 40 MPH UPHILL, THE CLUTCH BEGAN TO FAIL AND THE CONTACT WAS UNABLE TO SWITCH GEARS. THE CONTACT PULLED OVER AND PARKED THE VEHICLE. AFTERWARDS, THE CLUTCH BEGAN TO PERFORM CORRECTLY. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME WHEN ATTEMPTING TO DRIVE UPHILL AGAIN. WHEN THE MOTORCYCLE WAS TURNED OFF, THE CLUTCH PERFORMED CORRECTLY. THE CONTACT TOOK THE VEHICLE TO COX'S HARLEY-DAVIDSON (LOCATED AT 1178 GALLERIA BLVD, ROCK HILL, SC 29730, [phone removed…

Owner-reported narrative. 34,000 miles reported. Look up ODI 11255255 at NHTSA ↗

The contact owns a 2014 Harley-Davidson Tri Glide Ultra. The contact stated that while riding at an undisclosed speed, the clutch was unable to disengage, preventing a shift to the intended gear. The contact added DOT 4 fluid into the clutch reservoir however, the failure recurred with the clutch fluid leaking. The motorcycle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,300. The consumer stated the issue was addressed and repaired at …

Owner-reported narrative. 6,300 miles reported. Look up ODI 11479634 at NHTSA ↗

Reported: 2013-10-17 (October 17, 2013)

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 FLHTCU, FLHTK, FLHTP, FLHX, FLHXS, FLHTKSE, and FLHRSE motorcycles manufactured May 3, 2013, through October 14, 2013. The clutch master cylinder may allow air into the clutch system. Additionally, the motorcycles may have been assembled with an incorrect clutch release plate. Either condition may prevent the clutch from disengaging.

Consequence: If the clutch does not disengage, the rider may have difficulty slowing or stopping the motorcycle, increasing the risk of a crash.

Remedy: Harley-Davidson has already notified owners, and dealers will rebuild the clutch master cylinder and install the proper clutch release plate, as necessary, free of charge. The recall began in late October 2013. Harley-Davidson's recall number is 0153. Owners may contact Harley-Davidson at 1-800-258-2464.

Reported: 2014-06-12 (June 12, 2014)

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 ABS-equipped Touring and CVO Touring motorcycles, models FLHTK, FLHTKSE, FLHTKSHRINE, FLHTCU, FLHTCUTC, FLHTP, FLHX, FLHXS, FLHXSHRINE, FLHR, FLHRC, FLHP, and FLHRSE, manufactured July 1, 2013, through May 7, 2014. The affected motorcycles may have been assembled with the front brake line positioned so that it can be pinched between the fuel tank and frame causing the front brake fluid pressure to increase.

Consequence: A pinched brake line will increase the front brake fluid pressure, possibly resulting in a front wheel lock-up, increasing the risk of a crash.

Remedy: Harley-Davidson will notify owners, and dealers will inspect the motorcycles for brake line damage and replace the damaged lines as necessary. Dealers will also install one or two cable straps to properly prevent the line from being pinched in the future, free of charge. The recall began on June 25, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464.

Reported: 2014-09-05 (September 5, 2014)

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014 Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide Special (FLHXS), Street Glide (FLHX), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE), CVO Road King (FLHRSE), CVO Breakout (FXSBSE), Electra Glide Ultra Classic Twin Cooled (FLHTCUTC), Ultra Limited Shrine (FLHTK SHRINE), Street Glide Shrine (FLHX SHRINE), and CVO Softail Deluxe (FLSTNSE). In the affected motorcycles, a component in the clutch master cylinder may fail, reducing the pressure available to keep the clutch disengaged.

Consequence: If the clutch does not remain disengaged, the motorcycle may creep forward while the rider intends to be stopped, increasing the risk of a crash.

Remedy: Harley-Davidson will notify owners, and dealers will rebuild the affected clutch master cylinders, free of charge. The recall began on September 17, 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0159 & 0160.

Reported: 2015-04-13 (April 13, 2015)

Harley-Davidson Motor Company (Harley-Davidson) notified the agency on April 9, 2015, that they are recalling certain model year 2014-2015 Electra Glide Ultra Classic (FLHTCU), Electra Glide Ultra Classic - Twin Cooled (FLHTCU TC), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), CVO Street Glide (FLHXSE), 2015 Electra Glide Ultra Classic Low (FLHTCUL), Ultra Limited Low (FLHTKL), Electra Glide Ultra Classic Low - Twin Cooled (FLHTCUL TC), Road Glide Special (FLTRXS), Road Glide (FLTRX), and 2014 CVO Road King (FLHRSE) motorcycles. On July 31, 2015, Harley-Davidson expanded the recall to cover an additional 61,065 motorcycles. In the affected motorcycles, the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch, especially if the motorcycle has been parked for an extended period of time.

Consequence: When the engine is running and the motorcycle is in gear, if the clutch cannot be fully disengaged, the motorcycle may move unexpectedly, increasing the risk of a crash.

Remedy: Harley-Davidson will notify owners, and dealers will flush the clutch system and rebuild the clutch master cylinder, free of charge. The recall began April 23, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0165.

Reported: 2015-07-06 (July 6, 2015)

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2014-2015 Road King (FLHR), Street Glide (FLHX), Street Glide Special (FLHXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Police Road King (FLHP), Police Electra Glide (FLHTP), CVO Ultra Limited (FLHTKSE), 2014 CVO Road King (FLHRSE), and 2015 Electra Glide Ultra Classic Low (FLHTCUL), Ultra Limited Low (FLHTKL), Road Glide (FLTRX), Road Glide Special (FLTRXS), CVO Street Glide (FLHXSE), and CVO Road Glide Ultra (FLTRUSE) motorcycles. The affected motorcycles have saddlebag mounting receptacles that may not adequately secure the saddlebags to the motorcycle.

Consequence: If a saddlebag is not adequately secured, it may separate from the motorcycle while riding, creating a road hazard and increasing the risk of a crash.

Remedy: Harley-Davidson will notify owners, and dealers will replace the affected saddlebag mounting receptacles with updated receptacles, free of charge. The recall began on July 30, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0166.