2023 Harley-Davidson FLHCS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 3 of 3 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 3 |
Suspension: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 3 |
2025: 3
Pattern summary
Suspension leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11672194 · 2025-07-09 (July 9, 2025)
The contact owns a 2023 Harley-Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11672194 at NHTSA ↗
Owner report 11672366 · 2025-07-09 (July 9, 2025)
The contact owns a 2023 Harley Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (SUSPENSION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11672366 at NHTSA ↗
Owner report 11674540 · 2025-07-18 (July 18, 2025)
The contact owns a 2023 Harley-Davidson FLHCS. The contact received notification of NHTSA Campaign Number: 25V375000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disco…
Owner-reported narrative. Look up ODI 11674540 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V591000 · Suspension:Rear:Shock Absorber
Reported: 2023-08-22 (August 22, 2023)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 FLDE, 2018-2021 FLHC, 2018-2023 FLHCS, 2018 and 2023 FLHCS ANV, 2020-2023 FXLRS, 2022-2023 FXLRST, and 2022 FXRST Softail motorcycles. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Consequence: A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0181.
NHTSA campaign record ↗25V375000 · Suspension:Rear:Shock Absorber
Reported: 2025-06-06 (June 6, 2025)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Consequence: A sudden loss of tire pressure increases the risk of a crash.
Remedy: Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.
NHTSA campaign record ↗