2019 Harley-Davidson FLHCS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
2 distinct recall campaigns
513 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Electrical System: Instrument Cluster/Panel is the most frequently named component, appearing in 2 of 5 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 2 | 40.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System: Instrument Cluster/Panel | 2 |
| Electrical System | 1 |
| Fuel/Propulsion System | 1 |
| Power Train | 1 |
Electrical System: Instrument Cluster/Panel: 2; Electrical System: 1; Fuel/Propulsion System: 1; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2021 | 1 |
| 2023 | 1 |
| 2025 | 1 |
2019: 2; 2021: 1; 2023: 1; 2025: 1
Pattern summary
Electrical System: Instrument Cluster/Panel leads the component reports. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11217309 · 2019-06-01 (June 1, 2019)
BOUGHT A NEW 2019 HD HERRITAGE CLASSIC 114 (FACTORY ORDER) FROM THE DEALER WITH 5 MILES ON THE ODOMETER. THE FUEL GAUGE DISPLAYS 5/8 FULL WITH A FULL TANK OF GAS, AND DOES NOT REGISTER LESS THAN 3/8 WHEN EMPTY. THE BIKE CURRENTLY HAS OVER 750 MILES. THE INACCURATE FUEL GAUGE READING IS THE SAME IN MOTION, OR WHEN STATIONARY. THIS IS A SAFETY RISK BECAUSE THERE IS NO "RESERVE TANK" ON THIS FUEL INJECTED BIKE, AND I RISK THE POSSIBILITY OF RUNNING OUT OF FUEL WHILE DRIVING.
Owner-reported narrative. 5 miles reported. Look up ODI 11217309 at NHTSA ↗
Owner report 11230417 · 2019-07-09 (July 9, 2019)
SAFETY CONDITION EXISTS WHEREAS WHEN SHIFTING INTO 1ST GEAR FROM NEUTRAL, INTERMITTENTLY, THE TRANSMISSION DOES NOT ENGAGE UNLESS MULTIPLE ATTEMPTS ARE MADE. THIS HAS CAUSED ME TO ALMOST DROP THE BIKE, MULTIPLE TIMES, DURING ATTEMPTING TO START OFF AFTER SHIFTING INTO FIRST. THIS HAS ALSO CAUSED A CLOSE CALL DURING A SITUATION WHERE I NEEDED TO MOVE QUICKLY TO AVOID AN ONCOMING VEHICLE AND COULDN'T ACCELERATE WHEN SHIFTING INTO FIRST. THIS ISSUE OCCURS MULTIPLE TIMES DURING EACH RIDE AND SHOULD BE SERIOUSLY INVESTIGATED BEFORE SOMEONE GETS S…
Owner-reported narrative. 25 miles reported. Look up ODI 11230417 at NHTSA ↗
Owner report 11432254 · 2021-09-09 (September 9, 2021)
The contact owns a 2019 Harley Davidson FLHCS Heritage Classic Motorcycle. The contact stated that the speedometer was fogging up during the daytime. The fuel gauge, RPM, transmission gear, and mileage were obstructed. The motorcycle was taken to the local dealer to be diagnosed. The contact was informed that the speedometer needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
Owner-reported narrative. 17,000 miles reported. Look up ODI 11432254 at NHTSA ↗
Owner report 11513485 · 2023-03-23 (March 23, 2023)
I own a 2019 Harley Davidson FLHCS motorcycle which experiences a problem that occurs in the design of the analog speedometer/digital tach. Condensation repeatedly forms in the lower portion of the display that prevents the driver from being able to read RPM, fuel gauge, current gear in use and time. Attempting to read these values while operating the motorcycle puts both the driver and rider in great danger as loss of control of the motorcycle is possible. This issue has occurred so often over the years in all models of this design, as reporte…
Owner-reported narrative. Look up ODI 11513485 at NHTSA ↗
Owner report 11648047 · 2025-03-13 (March 13, 2025)
The contact owns a 2019 Harley Davidson FLHCS. The contact stated that while riding at various speeds during the day, the instrument cluster was significantly foggy and unreadable. The motorcycle was taken to the dealer, where the instrument cluster was replaced twice under warranty; however, the failure persisted. The motorcycle was taken back to the dealer, where the contact was charged a fee for the repair. The motorcycle was not repaired due to the cost. The contact stated that the dealer had informed him that it was a known failure. The ma…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11648047 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V591000 · Suspension:Rear:Shock Absorber
Reported: 2023-08-22 (August 22, 2023)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 FLDE, 2018-2021 FLHC, 2018-2023 FLHCS, 2018 and 2023 FLHCS ANV, 2020-2023 FXLRS, 2022-2023 FXLRST, and 2022 FXRST Softail motorcycles. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Consequence: A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0181.
NHTSA campaign record ↗25V375000 · Suspension:Rear:Shock Absorber
Reported: 2025-06-06 (June 6, 2025)
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.
Consequence: A sudden loss of tire pressure increases the risk of a crash.
Remedy: Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.
NHTSA campaign record ↗