2002 Harley-Davidson 1200 CUSTOM SPORTSTER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
1 distinct recall campaigns
9,400 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 1 |
| Exterior Lighting:Headlights | 1 |
Exterior Lighting: 1; Exterior Lighting:Headlights: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 1 |
| 2010 | 1 |
2005: 1; 2010: 1
Pattern summary
Exterior Lighting leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10125747 · 2005-06-19 (June 19, 2005)
STOCK HEADLIGHT WAS FITTED WITH MANUFACTURER'S OPTIONAL HEADLIGHT TRIM RING. SHORTLY AFTER PURCHASE IN JUNE 2002. EXCESSIVE HEADLIGHT MOVEMENT/VIBRATION WAS NOTICED ON 6/10/2005. UPON CLOSER INSPECTION, I FOUND THE MOUNTING BRACKET ATTACHED TO THE HEADLIGHT BUCKET WAS CRACKED 9/10TH'S ACROSS. I RODE IT VERY GINGERLY TO THE DEALER,POINTED THIS OUT, AND LEFT THE BIKE THERE FOR REPAIRS. HAD THIS FAILED, ESPECIALLY DURING NIGHT RIDING, IT WOULD HAVE POSED AN UNREASONABLE RISK OF ACCIDENT. IT IS AWAITING A NEW PART. I WILL BE ASKING FOR THE ORI…
Owner-reported narrative. 6,800 miles reported. Look up ODI 10125747 at NHTSA ↗
Owner report 10332134 · 2010-05-25 (May 25, 2010)
EXCESSIVE AND INFERIOR DESIGN OF THE HEADLIGHT BRACKET ON 2002 XL1200 SPORTSTER CAUSE THE INTERNAL BULB TO VIBRATE LOOSE AND GO OUT WHILE RIDING AT NIGHT NEARLY CAUSING A FATAL CRASH AS MULTIPLE VEHICLES PULLED OUT DIRECTLY IN FRONT OF ME BEFORE I REALIZED THAT I WAS NO LONGER VISIBLE TO OTHER VEHICLES. I TOOK IT TO THE DEALER AND THEY INFORMED ME THAT THE BRACKET WAS CRACKED. I ASKED ABOUT OTHER OPTIONS AS I FEEL THIS PART IS INADEQUATE AND THEY TOLD ME THAT HARLEY UPGRADED THE PART. THAT MEANS THAT HARLEY IS AWARE THAT THERE IS A PROBLEM WITH…
Owner-reported narrative. 12,000 miles reported. Look up ODI 10332134 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V058000 · Visibility:Rearview Mirrors/Devices:Exterior
Reported: 2003-02-21 (February 21, 2003)
ON CERTAIN MOTORCYCLES, THE MIRROR STEM COULD FRACTURE ALLOWING THE MIRROR TO FALL.
Consequence: THIS CONDITION CAN OCCUR WITHOUT WARNING AND PRESENT AN UNREASONABLE RISK OF CRASH, INJURY, OR DEATH.
Remedy: DEALERS WILL REPLACE THE MIRRORS. OWNER NOTIFICATION BEGAN APRIL 17, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-342-4680.
NHTSA campaign record ↗