2004 Gulf Stream YELLOWSTONE: complaints, problems and recalls

Reported: 2003-12-12 (December 12, 2003)

ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEELS EQUIPPED WITH EZ-FLO GROUND FAULT CIRCUIT INTERRUPTER (GFCI) RECEPTACLES, THE RECEPTACLE MAY NOT TRIP WHEN A GROUND FAULT IS PRESENT.

Consequence: THIS COULD RESULT IN RISK OF ELECTRICAL SHOCK AND CAUSE A FIRE HAZARD.

Remedy: DEALERS WILL INSPECT AND REPLACE THE GFCI RECEPTACLE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DECEMBER 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GULF STREAM AT 1-800-289-8787.

Reported: 2004-08-03 (August 3, 2004)

ON CERTAIN MOTOR HOMES BUILT WITH DEWALT/POWER GEAR HYDRAULIC HOSES USED FOR THE SLIDE-OUT ROOMS AND LEVELING JACKS, THE CRIMPING PROCESS FOR ATTACHING THE HOSE FITTING TO THE END OF THE HYDRAULIC HOSE WAS PERFORMED IMPROPERLY.

Consequence: WHEN ONE OF THE IMPROPERLY CRIMPED HOSE ASSEMBLIES IS PLACED UNDER A HEAVY LOAD, HYDRAULIC FLUID COULD BE RELEASED IN A HIGH PRESSURE SPRAY CREATING A RISK OF FIRE.

Remedy: DEWALT/POWER GEAR WILL NOTIFY GULF STREAM CUSTOMERS AND WILL INSPECT AND REPLACE THE HOSE FITTING. OWNERS SHOULD CONTACT GULF STREAM COACH AT 800-289-8787.

Reported: 2008-08-15 (August 15, 2008)

GULF STREAM IS RECALLING 26,847 MY 2003-2006 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: GULF STREAM IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR GULF STREAM AT 1-574-773-7761.

Reported: 2010-09-13 (September 13, 2010)

GULF STREAM IS RECALLING CERTAIN MODEL YEAR 2004- 2011 YELLOWSTONE, 2004-2009 PRAIRIE SCHOONER, 2002-2003 SEAHAWK, 2007-2011 MAKO, 2003 KINGSLEY, 2007-2009 SEDONA, 2008 CANYON TRAIL, 2008-2010 SUPER NOVA, 2009-2010 ENDURA, AND 2010 CARIBBEAN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Consequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy: GULF STREAM WILL NOTIFY OWNERS AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON FEBRUARY 14, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 (8:00 - 4:30 EST), MONDAY THROUGH FRIDAY OR GULF STREAM AT 1-574-773-7761.

Reported: 2010-11-22 (November 22, 2010)

GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.

Reported: 2012-03-20 (March 20, 2012)

GULF STREAM IS RECALLING CERTAIN MODEL YEAR 2001-2005 CLASS “A” AND “C” RECREATIONAL VEHICLES, BUILT ON FLOORPLANS 6316, 6317, 6330, 8325 AND 8328, DUE TO A SECTION OF UNSECURED WIRING. SEE THE ABOVE LIST FOR THE MODELS AFFECTED. THE WIRING WITHIN THE RACEWAY MAY NOT BE PROPERLY SECURED LEADING TO WEAR AND POTENTIAL HEAT DEVELOPMENT BETWEEN THE EXPOSED WIRING AND HEATED REFRIGERATOR COILS.

Consequence: THIS CONDITION COULD LEAD TO FAILURE OF THE 110 VOLT ELECTRICAL WIRING ROUTED TO THE MICROWAVE CABINET, INCREASING THE RISK OF FIRE, PERSONAL INJURY, OR PROPERTY DAMAGE.

Remedy: GULF STREAM WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2012. OWNERS MAY CONTACT GULF STREAM AT 1-800-482-6456.