2007 Goshen GC II: complaints, problems and recalls

Reported: 2007-10-02 (October 2, 2007)

CERTAIN BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE BUSES WERE BUILT WITHOUT THE REQUIRED REFLEX REFLECTORS ON THE REAR AND REAR SIDE AND, ON CERTAIN MODELS, THE SIDE INTERMEDIATE REFLECTORS ARE MISSING.

Consequence: MISSING REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE BUS INCREASING THE RISK OF A CRASH.

Remedy: GOSHEN WILL MAIL THE REQUIRED REFLECTORS ALONG WITH INSTALLATION INSTRUCTIONS TO OWNERS. IF THE CUSTOMER IS UNCOMFORTABLE IN PERFORMING THIS PROCEDURE, THEY MAY TAKE THE BUS TO ANY GOSHEN COACH DEALER TO HAVE THE REFLECTORS INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2007. OWNERS MAY CONTACT GOSHEN COACH AT 1-877-734-4943.

Reported: 2007-10-25 (October 25, 2007)

ON CERTAIN SHUTTLE BUSES, THE AXLE SIDE LATERAL CONTROL ROD BRACKET OF THE SUSPENSION HAS CRACKED IN SOME CASES.

Consequence: THE CRACK COULD RESULT IN A FAILURE OF THE BRACKET RESULTING IN LOSS OF VEHICLE CONTROL WHICH COULD RESULT IN A CRASH.

Remedy: GOSHEN IS WORKING WITH LINK TO REPAIR THE SUSPENSIONS IF FOUND TO BE DEFECTIVE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT LINK AT 1-800-222-6283 OR GOSHEN AT 1-574-970-6300.

Reported: 2008-02-14 (February 14, 2008)

GOSHEN COACH IS RECALLING 90 MY 2006-2007 GC II BUSES BUILT ON GENERAL MOTORS 560 CHASSIS AND EQUIPPED WITH INTERMOTIVE GATEWAY 401 MODULE INTERLOCK HARNESS. THESE BUSES HAVE BEEN FOUND TO EXHIBIT EXTREME VOLTAGE SPIKES DURING ENGINE CRANKING. THESE EXTREME SPIKES CAN DAMAGE THE DIODE IN THE HARNESS NEAR THE SHIFT LOCK SOLENOID CONNECTOR. IF THE DIODE FAILS IN THE SHORTED CONDITION, THE GATEWAY 401 MODULE CAN BE DAMAGED.

Consequence: IF THIS OCCURS, THE SHIFT LOCK SOLENOID MAY NOT ENGAGE. IF THIS LOCK DOES NOT ENGAGE, THE VEHICLE WILL HAVE THE ABILITY TO MOVE WHILE THE WHEELCHAIR LIFT IS DEPLOYED WHICH MAY RESULT IN PERSONAL INJURY.

Remedy: INTERMOTIVE IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08E004). INTERMOTIVE WILL REPLACE THE DEFECTIVE HARNESS FREE OF CHARGE. OWNERS MAY CONTACT INTERMOTIVE AT 1-800-969-6080 OR GOSHEN COACH AT 937-596-6849.

Reported: 2008-03-28 (March 28, 2008)

GOSHEN COACH IS RECALLING 518 MY 2005-2008 GCII, PACER II, PACER LS, PACER LTD, SENTINEL, AND EUROSHUTTLE BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: GOSHEN COACH IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR GOSHEN COACH AT 1-574-970-6300.

Reported: 2008-11-04 (November 4, 2008)

GOSHEN IS RECALLING 309 MY 2005-2007 GCII, PACER II, PACER LTD, AND SENTINEL BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: GOSHEN IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR GOSHEN AT 1-574-970-6300.

Reported: 2009-09-24 (September 24, 2009)

GOSHEN COACH IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2009 TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy: GOSHEN COACH IS WORKING WITH LUMINATOR AND LUMINATOR WILL REPLACE THE ELECTRICAL CIRCUIT CONNECTOR BOARD ON ALL SIGNS, BUILT IN 2007 AND EARLIER, FREE OF CHARGE. PLEASE ALSO SEE LUMINATOR'S DEFECT NOTICE 09E-054. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GOSHEN COACH AT 574-970-6300.

Reported: 2010-10-26 (October 26, 2010)

GOSHEN COACH IS RECALLING CERTAIN MODEL YEAR 2006-2007 GOSHEN GC II MOTOR HOMES EQUIPPED WITH TRANS AIR TA 73 EVAPORATORS. THE EVAPORATOR UTILIZES A POWER RESISTOR TO REGULATE BLOWER SPEED. SHOULD A SHORT OCCUR IN THE "LOW OR MEDIUM SPEED" CIRCUIT WHILE THE BLOWER IS IN HIGH SPEED, THE SHORT WILL CAUSE THE SUPPLY VOLTAGE TO FEEDBACK THROUGH THE RESISTOR TO GROUND, NOT DRAWING ENOUGH CURRENT TO TRIP THE FUSE.

Consequence: THIS WOULD CAUSE THE RESISTOR TEMPERATURE TO RISE TO A POINT WHERE IT WILL MELT AND POSSIBLY IGNITE THE PLASTIC BLOWER HOUSING TO WHICH IT IS MOUNTED. THE OVERHEATING CAN RESULT IN A FIRE.

Remedy: GOSHEN COACH IN COOPERATION WITH TRANS AIR WILL INSTALL A THERMAL SHUTDOWN DEVICE IN SERIES WITH THE SPEED RESISTORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 4, 2010. OWNERS MAY CONTACT TRANS AIR WARRANTY AND SERVICE CENTER AT 1-800-673-2446.

Reported: 2011-02-21 (February 21, 2011)

GOSHEN COACH IS RECALLING CERTAIN MODEL YEAR 2006-2011 BUSES EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.

Remedy: GOSHEN COACH WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT CARRIER'S HOTLINE AT 1-800-793-4741.

Reported: 2012-05-03 (May 3, 2012)

GOSHEN IS RECALLING CERTAIN MODEL YEAR 2007-2011 TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: GOSHEN WILL NOTIFY OWNERS, AND REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING MAY 2012. OWNERS MAY CONTACT GOSHEN AT 1-574-970-6300.

Reported: 2013-01-14 (January 14, 2013)

Goshen Coach is recalling certain buses as follows: GC II, model years 2006-2012; GCII-550, model years 2007-2009; G-Force, model years 2011-2012; Pacer, model years 2006-2012; Pacer LS, model years 2008, 2010, and 2013; Pacer LTD, model year 2012; and Sentinel, model year 2011. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Remedy: Goshen Coach is working with Ricon to notify owners. Ricon will provide a supplemental cover kit with instructions, free of charge. Owners may contact Goshen Coach at 1-574-970-6300 or Ricon at 1-818-267-3000.