2012 Gmc YUKON XL: complaints, problems and recalls

I AM THE OWNER OF A 2012 GMC YUKON DENALI XL. I PURCHASED THIS SUV IN SEPT 2013 USED WITH LESS THAN 2000 MILES. I NOTICED A HAIRLINE CRACKED ABOVE MY AIRBAG MODULE ON THE DASH BOARD AT THE BEGINNING OF THE END OF APRIL 2015. I FEEL THAT THIS CRACKED DASH IS A SAFETY CONCERN. IF THERE WAS AN ACCIDENT WHERE THE AIRBAGS WAS TO DEPLOY IT CAN CAUSE SHRAPNEL AND MAJOR DAMAGE OR HARM TO ANYONE IN THE TRUCK. I HAVE 4 KIDS IN WHICH TWO OF THEM ARE TEENAGERS THAT SIT IN THAT FRONT PASSENGER SEAT.

Owner-reported narrative. 43,000 miles reported. Look up ODI 10717488 at NHTSA ↗

DASH HAS CRACKED ABOVE INSTRUMENT PANEL. CRACK IS APPROXIMATELY 6-8-INCHES IN LENGTH. DASH IS ALSO CRACKED IN TWO LOCATIONS ON THE PASSENGER SIDE. I FEEL THESE CRACKS COULD BE A SAFETY CONCERN WHEN THE AIRBAGS ARE DEPLOYED. THESE CRACKS OCCURRED UNDER NORMAL DRIVING CONDITIONS ARE NOT THE RESULT OF A PREVIOUS ACCIDENT OR BEING STRUCK BY AN OBJECT.

Owner-reported narrative. 70,000 miles reported. Look up ODI 10850717 at NHTSA ↗

DASH IS CRACKING AROUND AIRBAGS. AIRBAGS HAVE NEVER BEEN DEPLOYED

Owner-reported narrative. 120,000 miles reported. Look up ODI 10911196 at NHTSA ↗

THE DASHBOARD SPONTANEOUSLY CRACKED ABOVE THE INSTRUMENT PANEL SECTION. THERE ARE MULTIPLE SECTIONS TO THE CRACK AND IS APPROXIMATELY 6"-8" IN LENGTH. THE VEHICLE WAS PARKED AT THE TIME OF THE CRACK. SUBSEQUENTLY, THE DASHBOARD MAKES VARIOUS VIBRATION, CHATTERING, AND RATTLING NOISES.

Owner-reported narrative. 95,000 miles reported. Look up ODI 10967330 at NHTSA ↗

WHILE DRIVING CAR AT RANDOM TIMES IT WILL SHUTOFF AND YOU WILL LOOSE STEERING AND ALL ELECTRONICS MOMENTARILY AND THEN CAR WILL TURN BACK ON. IT ONLY DOES THIS WHILE DRIVING STRAIGHT OR TURNING ON ROUGHER PAVEMENT. ONCE THIS HAPPENS THE NEXT TIME YOU TURN OFF THE CAR AND TRY TO START THE CAR THE KEY WILL NOT TURN ON ANY OF THE ELECTRONICS AND WILL NOT START THE VEHICLE. IF YOU CONTINUOUSLY TAKE THE KEY OUT AND REINSERT UNTIL AND THE CAR WILL EVENTUALLY START.

Owner-reported narrative. 101,600 miles reported. Look up ODI 11020021 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 GMC YUKON XL. WHILE DRIVING, THE SUN ROOF INADVERTENTLY EXPLODED. THERE WERE NO INJURIES. THE CONTACT HEARD WIND BLOWING THROUGH THE SUN ROOF. UPON FURTHER INSPECTION, HE NOTICED A HOLE IN THE SUN ROOF GLASS. THE CONTACT CALLED BRIAN HARRIS CHEVROLET AT [phone removed] (15015 FLORIDA BLVD, BATON ROUGE, LA 70819) AND WAS INFORMED THAT THE DEALER WAS CLOSED AND HE WOULD BE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Owner-reported narrative. 98,000 miles reported. Look up ODI 11052503 at NHTSA ↗

AT SOME POINT NEAR 65000 MILES, A VERY LARGE CRACK APPEARED OVER THE INSTRUMENT PANEL, AS WELL AS A SMALL CRACK EXTENDING INTO THE PASSENGER SIDE AIRBAG AREA. I WORRY ABOUT MY CHILDREN'S SAFETY IF WE WERE IN AN ACCIDENT AND PLASTIC PIECES GO FLYING.

Owner-reported narrative. 65,000 miles reported. Look up ODI 11055971 at NHTSA ↗

ABOUT ONE YEAR AGO WE NOTICED A SMALL CRACK AT THE CORNER OF THE 'LID' TO THE PASSENGER SEAT AIR BAG. NOW WE HAVE A CRACK AT THE HUMP OF THE STEERING WHEEL THIS IS A HUGE SAFETY CONCERN TO US AS IT COULD RESULT IN TERRIBLE INJURY IN ANY NUMBER OF WAYS. 1THE AIR BAG COULD EXPLODE AT ANY TIME DUE TO THE CRACK IN THE LID AREA, WITHOUT ANY WARNING AND WITHOUT THE RESULT OF BEING IN AN ACCIDENT THUS HARMING ANYONE IN THE PASSENGER SEAT 2THE BROKEN DASH COULD RESULT IN TERRIFIC INJURY IN THE EVENT OF AN ACCIDENT AND AIR BAG DEPLOYMENT AS THE BRI…

Owner-reported narrative. 78,000 miles reported. Look up ODI 11119259 at NHTSA ↗

Reported: 2012-03-22 (March 22, 2012)

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.

Consequence: IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.

Reported: 2014-12-30 (December 30, 2014)

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

Reported: 2021-02-05 (February 5, 2021)

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.