2023 Gmc TERRAIN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
38 owner complaints analyzed
2 distinct recall campaigns
25,500 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 8 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 14 of 38 complaints (36.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 14 | 36.8% |
| Fuel system concerns | 12 | 31.6% |
| Transmission and shifting | 5 | 13.2% |
| Braking behavior | 2 | 5.3% |
| Electrical and battery issues | 1 | 2.6% |
| Steering behavior | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 14 |
| Fuel/Propulsion System | 14 |
| Electrical System | 7 |
| Power Train | 7 |
| Unknown Or Other | 7 |
| Fuel System, Gasoline | 5 |
| Lane Departure: Blind Spot Detection | 3 |
| Air Bags | 2 |
Engine: 14; Fuel/Propulsion System: 14; Electrical System: 7; Power Train: 7; Unknown Or Other: 7; Fuel System, Gasoline: 5; Lane Departure: Blind Spot Detection: 3; Air Bags: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 4; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 30 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 7 |
| 2025 | 10 |
| 2026 | 20 |
2023: 1; 2024: 7; 2025: 10; 2026: 20
Pattern summary
Engine leads the component reports. Engine operation appears in 14 complaint narratives. Fuel system concerns appears in 12 complaint narratives. Transmission and shifting appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11548431 · 2023-10-05 (October 5, 2023)
The problem with this car that continues is that when driving over 65 miles per hour/ more or less, the driver side door rattles and shakes. It rattle and it looks like if the door wants to detach. It only happens on the driver side, not the passenger side. I put my arm on the arm rest, and my arm shakes and that is not ok. I am concern and want to know what can be done about it. I do not feel comfortable driving when this happens and its a new car, it should not have this problem. The problem started right after I purchased the car and …
Owner-reported narrative. Look up ODI 11548431 at NHTSA ↗
Owner report 11563772 · 2024-01-05 (January 5, 2024)
The contact's husband owns a 2023 GMC Terrain. The contact stated while driving from a complete stop at the traffic light, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact pressed the Push to Start button several times, and the vehicle restarted. The message "Reduced Engine Performance" was displayed, and the check engine warning light was illuminated. The contact stated that she was able to drive; however, the vehicle failed to exceed 15 MPH upon depressing the accelerator pedal. The vehicle…
Owner-reported narrative. 24,000 miles reported. Look up ODI 11563772 at NHTSA ↗
Owner report 11571522 · 2024-02-12 (February 12, 2024)
Please let me
Owner-reported narrative. Look up ODI 11571522 at NHTSA ↗
Owner report 11584019 · 2024-04-19 (April 19, 2024)
I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn’t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can’t find anything wrong with it! The car is acting normal now but I don’t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA…
Owner-reported narrative. Look up ODI 11584019 at NHTSA ↗
Owner report 11608035 · 2024-08-12 (August 12, 2024)
When I bought the vehicle new from dealership, they told me that side blind zone alert was not available at that time due to a semiconductor shortage, but that it would be available and could be retrofitted after they were available. I noticed that the 2022 retrofit had been authorized, and I need to know when I will be able to get this option retrofitted on my vehicle. It has horrible blind spots, and I have to literally turn around completely to see if there is anyone in the blind spots which is very dangerous because I’m taking my eyes off t…
Owner-reported narrative. Look up ODI 11608035 at NHTSA ↗
Owner report 11608605 · 2024-08-14 (August 14, 2024)
No warnings of any kind went off; I wasn’t even going 2 m.p.h. and hit a piece of wood that was right on the edge of the grass next to the road at the park. This is dangerous, especially at a park or other places where smaller children are present if I get that close to something and the none of the sensors go off letting me know there is something/someone that my vehicle could strike if not careful. I have not had it looked at yet, but plan to. No warnings of any kind have went off and it was functioning properly prior to this. There is severe…
Owner-reported narrative. Look up ODI 11608605 at NHTSA ↗
Owner report 11626382 · 2024-11-20 (November 20, 2024)
The contact owns a 2023 GMC Terrain. The contact stated that while driving 70-71 MPH, the vehicle suddenly decelerated. There was a red flashing light illuminated. The contact stated that the vehicle then accelerated. Additionally, while driving at an undisclosed speed, the vehicle decelerated, and the message that the sensor was dirty was displayed. The contact stated that the windshield was clean and clear but utilized the windshield wipers, and the warning light disappeared. The local dealer was not contacted. The vehicle was not diagnosed o…
Owner-reported narrative. 6,912 miles reported. Look up ODI 11626382 at NHTSA ↗
Owner report 11632219 · 2024-12-23 (December 23, 2024)
My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else
Owner-reported narrative. Look up ODI 11632219 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V929000 · Air Bags:Sensor:Occupant Classification:Front Passenger
Reported: 2022-12-15 (December 15, 2022)
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
Consequence: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
Remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.
NHTSA campaign record ↗23V339000 · Child Seat:Vehicle Latch Anchor
Reported: 2023-05-11 (May 11, 2023)
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
NHTSA campaign record ↗