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2020 Gmc SIERRA 1500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

458 owner complaints analyzed

12 distinct recall campaigns

31,500 mi median reported failure mileage

Scope: 2020 model year. Data snapshot: . 122 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 227 of 458 complaints (49.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting8318.1%
Braking behavior8017.5%
Steering behavior5311.6%
Electrical and battery issues327.0%
Engine operation316.8%
Fuel system concerns143.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
227
Power Train
92
Electrical System
75
Service Brakes
49
Unknown Or Other
43
Steering
36
Fuel/Propulsion System
25
Suspension
18
Component breakdown data
CategoryCount
Engine227
Power Train92
Electrical System75
Service Brakes49
Unknown Or Other43
Steering36
Fuel/Propulsion System25
Suspension18

Engine: 227; Power Train: 92; Electrical System: 75; Service Brakes: 49; Unknown Or Other: 43; Steering: 36; Fuel/Propulsion System: 25; Suspension: 18

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
58
25,000 to 49,999
17
50,000 to 74,999
11
75,000 to 99,999
18
100,000 to 149,999
15
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00058
25,000 to 49,99917
50,000 to 74,99911
75,000 to 99,99918
100,000 to 149,99915
150,000 and above3

Under 25,000: 58; 25,000 to 49,999: 17; 50,000 to 74,999: 11; 75,000 to 99,999: 18; 100,000 to 149,999: 15; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (58). 336 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2020
39
2021
35
2022
23
2023
22
2024
40
2025
188
2026
110
Complaints over time data
CategoryCount
20191
202039
202135
202223
202322
202440
2025188
2026110

2019: 1; 2020: 39; 2021: 35; 2022: 23; 2023: 22; 2024: 40; 2025: 188; 2026: 110

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 83 complaint narratives. Braking behavior appears in 80 complaint narratives. Steering behavior appears in 53 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11289110 · 2019-12-15 (December 15, 2019)

WHEN MAKING RIGHT TURNS IN THE DARK THE HEADLIGHTS DO NOT CAST LIGHT TO THE RIGHT SO YOU CAN SEE WHERE YOU ARE TURNING. THIS IS ESPECIALLY A PROBLEM IN THE RURAL WITHOUT STREETLIGHTS IT IS TOTALLY BLACK FROM THE DRIVERS SEAT LOOKING OVER THE RIGHT SIDE OF THE HOOD OR OUT THE RIGHT WINDOW.

Owner-reported narrative. 1,500 miles reported. Look up ODI 11289110 at NHTSA ↗

Owner report 11300894 · 2020-01-21 (January 21, 2020)

THE BACKUP CAMERA IS ENTIRELY TOO BRIGHT AT NIGHT. IT IS NEARLY IMPOSSIBLE TO SEE THE MIRRORS DUE TO THE BRIGHTNESS

Owner-reported narrative. 1,000 miles reported. Look up ODI 11300894 at NHTSA ↗

Owner report 11301704 · 2020-01-24 (January 24, 2020)

TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 52 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT WAS VERY FIRM. THE PARK BRAKE WAS ACTIVATED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE VEHICLE WAS COASTED TO A PARKING LOT AND WAS PUT IN PARK. THE BRAKE SYSTEM FAILURE LIGHT, THE ABS AND SEVERAL OTHER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE BAKER BUICK GMC OF CHARLESTON DEALER, LOCATED AT 1621 SAVANNAH HWY, CHARLESTON, SC 29407) WHERE THE VEHICLE WAS KEPT FOR A DIAGNOSTIC TEST. THE MANUFACTURER …

Owner-reported narrative. 7,020 miles reported. Look up ODI 11301704 at NHTSA ↗

Owner report 11307331 · 2020-02-05 (February 5, 2020)

THE TRUCK RANDOMLY GETS STUCK IN PARK. CANNOT PUT IT INTO DRIVE, NEUTRAL OR REVERSE. THE CAR HAS BEEN AT THE DEALERSHIP SINCE JANUARY 27, 2020. GMC WONT SEND THEM THE PART, THE DEALSHIP BELIEVES IT MUST BE A PROBLEM WITH THE PART AND THEY ARE TRYING TO FIX OR REDESIGN THE PART BEFORE ITS SENT OUT. ALSO I WAS TOLD BY MY DEALERSHIP ANOTHER 2020 AT4 CAME IN WITH THE SAME PROBLEM. IT WAS TOWED TO THEM.

Owner-reported narrative. 250 miles reported. Look up ODI 11307331 at NHTSA ↗

Owner report 11308116 · 2020-02-10 (February 10, 2020)

BRAND NEW TRUCK. STUCK AT THE GYM IN THE MIDDLE OF THE NIGHT TRUCK WONT START. THE INTERIOR LIGHTS, HEAD LIGHTS, AND RADIO WONT SHUT OFF. VEHICLE WONT START. I'M ASSUMING THE BATTERY WAS DRAINED BECAUSE INTERIOR LIGHTS, EXTERIOR LIGHTS, RADIO, WONT SHUT OFF. HAS TO BE SOME KIND OF ELECTRICAL MALFUNCTION. WAITING ON GM ROADSIDE.

Owner-reported narrative. 144 miles reported. Look up ODI 11308116 at NHTSA ↗

Owner report 11309169 · 2020-02-14 (February 14, 2020)

VEHICLE WAS PARKED. ENTERED VEHICLE AND TURNED ON VEHICLE USING INTERIOR START BUTTON. VEHICLE WAS PUT IN REVERSE AND WAS BAKING WHEN ALL BREAK PRESSURE DISAPPEARED AND VEHICLE WAS ROLLING BACKWARD AND CAME TO A STOP BEFORE STRIKING ANOTHER VEHICLE AND CHILD. VEHICLE WAS PLACED IN PARK AND ESC FAILURE, TRAILER BRAKE FAILURE, TRACTION CONTROL FAILURE, POWER STEERING FAILURE AND DO NOT DRIVE ABOVE 62 MHP ALARMED ON THE DASH. VEHICLE WAS SHUT OFF AND ON 3 TIMES AND RESET FINALLY REGAINED SOME BREAK PRESSURE BUT CHECK ENGINE LIGHT CAME N. VEHICLE W…

Owner-reported narrative. 1,950 miles reported. Look up ODI 11309169 at NHTSA ↗

Owner report 11309738 · 2020-02-17 (February 17, 2020)

SMELL OF SMOKE STRONG IN THE CAB AND OUTSIDE HOOD OF TRUCK. ALSO HAVE SEEN SMOKE COMING FROM HOOD OF TRUCK. SMELLS LIKE BURNING ELECTRICAL OR PLASTIC

Owner-reported narrative. 168 miles reported. Look up ODI 11309738 at NHTSA ↗

Owner report 11310256 · 2020-02-19 (February 19, 2020)

2020 GMC 6.2 L V8 1500 4W SIERRA DENALI. BOUGHT YESTERDAY NEW FROM DEALERSHIP. TODAY, NOT EVEN 120 MILES AND BRAKES MALFUNCTIONED. I STARTED TRUCK WITH GMC APP. GOT IN CAR WITH MY FAMILY AND AS I PULLED OUT OF PARKING STALL PUSHING ON BRAKES MET EXTREME RESISTANCE AND SLUGGISHLY CAME TO A STOP. I PUT TRUCK IN PARK. SHUT OFF AND TURNED BACK ON. BRAKES STILL NOT FUNCTIONING. 'BRAKES' 'ABS' AND ICONS FOR TRACTION CONTROL AND CHECK ENGINE LIGHTS WERE ON. AGAIN ATTEMPTED TO DRIVE. DRIVING 20 MPH WOULD TAKE GREATER THAN 50 YARDS TO…

Owner-reported narrative. 120 miles reported. Look up ODI 11310256 at NHTSA ↗

Recall history

12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V814000 · Seat Belts:Pretensioner

Reported: 2019-11-14 (November 14, 2019)

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Consequence: A vehicle fire could result if materials ignite inside the vehicle.

Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

NHTSA campaign record ↗
19V837000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2019-11-21 (November 21, 2019)

General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.

Consequence: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.

Remedy: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.

NHTSA campaign record ↗
19V888000 · Electrical System:12v/24v/48v Battery:Cables

Reported: 2019-12-12 (December 12, 2019)

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.

Consequence: An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.

NHTSA campaign record ↗
20V116000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2020-02-27 (February 27, 2020)

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.

Consequence: Broken caliper bolts can reduce brake performance or interfere with wheel rotation and increase the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the brake caliper bolts, free of charge. The recall began March 23, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N202294420.

NHTSA campaign record ↗
20V446000 · Air Bags:Side/Window:Curtain:Inflator

Reported: 2020-07-30 (July 30, 2020)

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

NHTSA campaign record ↗
20V650000 · Power Train:Driveline:Driveshaft

Reported: 2020-10-22 (October 22, 2020)

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Consequence: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

NHTSA campaign record ↗
20V684000 · Tires

Reported: 2020-11-05 (November 5, 2020)

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

NHTSA campaign record ↗
20V792000 · Seat Belts:Critical Fasteners | Seat Belts

Reported: 2020-12-17 (December 17, 2020)

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

NHTSA campaign record ↗
21V115000 · Tires

Reported: 2021-02-25 (February 25, 2021)

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

NHTSA campaign record ↗
21V985000 · Tires:Temporary/Emergency Spare Tire

Reported: 2021-12-16 (December 16, 2021)

General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

Consequence: An ABS system that does not function properly can increase the risk of a crash.

Remedy: Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.

NHTSA campaign record ↗
24V797000 · Power Train:Automatic Transmission:Fluid/Lubricant:Valves/Valve Body | Power Train:Automatic Transmission:Control Module:Software

Reported: 2024-10-24 (October 24, 2024)

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence: Rear wheel lock-up can increase the risk of a crash.

Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

NHTSA campaign record ↗
26V083000 · Power Train:Automatic Transmission:Control Module:Software | Power Train:Automatic Transmission:Fluid/Lubricant:Valves/Valve Body

Reported: 2026-02-12 (February 12, 2026)

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

Consequence: Rear wheel lock up increases the risk of a crash.

Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

NHTSA campaign record ↗