2002 Gmc ENVOY XL: complaints, problems and recalls

ON OUR 2002 GMC ENVOY, WHEN DRIVING IN HEAVY FOG OR ANY TYPE OF FALLING SNOW THE HEADLIGHTS SHOOT A BEAM OF LIGHT STRAIGHT UP. IT LOOKS LIKE WHAT THE SEARCHLIGHTS LOOK LIKE IN OLD WAR MOVIES. THE REFLECTION FROM THE LIGHT ON HE FOG OR SNOW REALLY MESSES UP THE DRIVERS VISION BECAUSE IT EFFECTIVLY BLOCKS THE SIGHT OF ANYTHING PAST THE HOOD. WE TALKED TO THE DEALER ABOUT IT AND THE SERVICE MANAGER SAID THAT WE WEREN'T THE FIRST TO COMPALIN BUT UNTIL GM DID A RECALL, HE COULDN'T DO ANYTHING ABOUT IT.

Owner-reported narrative. 30 miles reported. Look up ODI 10056811 at NHTSA ↗

TRANSMISSION WILL NOT COME OUT OF LOW GEAR COLD. HAS BEEN IN 4 TIMES FOR WHAT THEY CALL "COMPUTER SOFTWARE UPGRADES" NOW THE TRANSMISSION SLIPS INTO LOW GEAR WHILE SLOWING, THEY TELL ME THIS IS NORMAL. THE CAR HAS BEEN IN THE SHOP 5 TIMES FOR THE ABOVE ISSUE SINCE WE TOOK POSSESION BRAND NEW.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10062600 at NHTSA ↗

WIPER MOTOR FAILURE '02 GMC ENVOY XL SLT WITH 38,000. *NM

Owner-reported narrative. 38,000 miles reported. Look up ODI 10064467 at NHTSA ↗

LOSS OF ENGINE POWER PREVENTING PASSING ON HIGHWAY WAS CAUSED BY FAILURE OF THE GAS PEDAL (#15150990), WHICH HAD TO BE REPLACED (PARTS AND LABOR: $211). *LA

Owner-reported narrative. 89,995 miles reported. Look up ODI 10065601 at NHTSA ↗

THE VEHICLE'S REAR PASSENGER SIDE LOCK BROKE WITHOUT WARNING. AS A RESULT, THE DOOR WOULD NOT CLOSE AND OWNER HAD TO TAPE IT SHUT. THE CAUSE HAS YET TO BE DETERMINED. *LA

Owner-reported narrative. 40,000 miles reported. Look up ODI 10074415 at NHTSA ↗

REAR PASSENGER SIDE DOOR WAS DEFECTIVE AND WAS REPLACED AT LEAST 3 TIMES. SINCE THE LAST REPAIR THE DOOR LOCK WAS DEFECTIVE AGAIN. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER FOR THE SAME REPAIR. CURRENTLY, PASSENGER'S REAR DOOR WAS DEFECTIVE AS WELL. *AK

Owner-reported narrative. 25,000 miles reported. Look up ODI 10081732 at NHTSA ↗

FUEL TANK HAS LEAK AT JOINT WHERE FILLER PIPE AND TANK JOIN ALLOWING FUEL AND VAPORS TO ESCAPE. SMELLED FUEL INSIDE THE GARAGE. THE DEALER SERVICE MANAGER SAID THAT THE WELD HAD FAILED, THAT IT IS A MANUFACTURING DEFECT, AND THAT THEY HAD REPLACED THE FUEL TANK FOR 2 OTHER ENVOYS FOR THE SAME FAILURE. THERE WAS NO PRIOR REPAIR ON THE FUEL TANK OR REMOVAL OF THE FUEL TANK.

Owner-reported narrative. 44,660 miles reported. Look up ODI 10100318 at NHTSA ↗

CHECK ENGINE LIGHT TURNED ON. TAKEN VEHICLE TO THE DEALER AND FOUND THAT THERE WAS A LEAK AT THE FILLER PIPE AND FUEL TANK WHICH ALLOWED FUEL AND VAPORS TO ESCAPE. DEALER WILL REPAIR FOR $900.00. *AK *NM

Owner-reported narrative. 44,660 miles reported. Look up ODI 10101804 at NHTSA ↗

Reported: 2004-02-04 (February 4, 2004)

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

Consequence: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.

Reported: 2004-11-01 (November 1, 2004)

ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.

Consequence: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.

Reported: 2005-10-27 (October 27, 2005)

CERTAIN SPORT UTILITY VEHICLES HAVE A REAR SIDE CLOSURE LATCH THAT MAY NOT LATCH OR UNLATCH DUE TO CORROSION CAUSED BY ROAD SPLASH, SUCH AS WATER AND ROAD SALT. THESE VEHICLES WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA.

Consequence: IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN UNBELTED OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL INSTALL A SEAL ALONG THE LOWER PART OF THE ROCKER PANEL TO PREVENT INTRUSION OF CORROSIVE MATERIAL, AND INSPECT THE REAR SIDE CLOSURE LATCHES. FUNCTIONAL LATCHES WILL BE CLEANED AND LUBRICATED. NON-FUNCTIONING LATCHES WILL BE REPLACED. THE RECALL BEGAN ON FEBRUARY 24, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR ISUZU AT 1-800-255-6727.