2011 Gmc ACADIA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
269 owner complaints analyzed
5 distinct recall campaigns
68,694 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 210 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 64 of 269 complaints (23.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 65 | 24.2% |
| Electrical and battery issues | 26 | 9.7% |
| Transmission and shifting | 20 | 7.4% |
| Braking behavior | 17 | 6.3% |
| Engine operation | 16 | 5.9% |
| Fuel system concerns | 2 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 64 |
| Engine | 52 |
| Electrical System | 47 |
| Exterior Lighting | 37 |
| Power Train | 30 |
| Air Bags | 19 |
| Electronic Stability Control (Esc) | 16 |
| Unknown Or Other | 14 |
Steering: 64; Engine: 52; Electrical System: 47; Exterior Lighting: 37; Power Train: 30; Air Bags: 19; Electronic Stability Control (Esc): 16; Unknown Or Other: 14
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 25 |
| 25,000 to 49,999 | 38 |
| 50,000 to 74,999 | 60 |
| 75,000 to 99,999 | 40 |
| 100,000 to 149,999 | 39 |
| 150,000 and above | 8 |
Under 25,000: 25; 25,000 to 49,999: 38; 50,000 to 74,999: 60; 75,000 to 99,999: 40; 100,000 to 149,999: 39; 150,000 and above: 8
50,000 to 74,999 miles has the most reports with usable mileage (60). 59 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 6 |
| 2012 | 4 |
| 2013 | 14 |
| 2014 | 47 |
| 2015 | 46 |
| 2016 | 34 |
| 2017 | 24 |
| 2018 | 24 |
| 2019 | 16 |
| 2020 | 22 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 6 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 1 |
2010: 1; 2011: 6; 2012: 4; 2013: 14; 2014: 47; 2015: 46; 2016: 34; 2017: 24; 2018: 24; 2019: 16; 2020: 22; 2021: 9; 2022: 8; 2023: 6; 2024: 3; 2025: 4; 2026: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 65 complaint narratives. Electrical and battery issues appears in 26 complaint narratives. Transmission and shifting appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10365441 · 2010-11-12 (November 12, 2010)
TL*THE CONTACT LEASED A 2011 GMC ACADIA. WHILE THE CONTACT WAS DRIVING BETWEEN APPROXIMATELY 10-15 MPH ON THE ENTRANCE RAMP, THE ACCELERATOR PEDAL WAS ENGAGED, FOLLOWED BY A DELAYED RESPONSE OF SEVERAL SECONDS. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY INFORMED THAT THE TRANSMISSION DELAYED RESPONSE WAS A MANUFACTURER DESIGN. THE FAILURE MILEAGE WAS 30.
Owner-reported narrative. 30 miles reported. Look up ODI 10365441 at NHTSA ↗
Owner report 10389761 · 2011-03-10 (March 10, 2011)
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE HEADREST WAS ABNORMALLY FORCING HIS HEAD FORWARD WHEN DRIVING AND PREVENTING HIM FROM BEING ABLE TO COMFORTABLE REST HIS SHOULDERS BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 1,813 AND THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.
Owner-reported narrative. 1,600 miles reported. Look up ODI 10389761 at NHTSA ↗
Owner report 10390262 · 2011-03-15 (March 15, 2011)
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. WHILE DRIVING APPROXIMATELY 35-45 MPH, THE CONTACT STATED THAT THE LEFT REAR WHEEL LOCKED WITHOUT WARNING, CAUSING THE VEHICLE TO ROLL OVER AND CRASH INTO A DITCH. THE CONTACT DIDN'T INDICATE IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE DEALER OFFERED TO HAVE A SERVICE MANAGER PROVIDE HIM WITH THE CONTACT INFORMATION FOR THE MANUFACTURER. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FAILURE. THE CURRENT AND …
Owner-reported narrative. 7,000 miles reported. Look up ODI 10390262 at NHTSA ↗
Owner report 10395250 · 2011-04-08 (April 8, 2011)
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER WAS MISSING AFTER DRIVING THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM TO REMOVE IT WHEN DRIVING THROUGH A CAR WASH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3400.
Owner-reported narrative. 3,400 miles reported. Look up ODI 10395250 at NHTSA ↗
Owner report 10405299 · 2011-06-06 (June 6, 2011)
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHENEVER THE GEAR WAS SHIFTED INTO THE PARK POSITION, THE FOUR AUTOMATIC DOORS WOULD UNLOCK WITHOUT INTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR FAILURE AND THEY STATED THAT THE DOORS OPERATED NORMALLY. IN ADDITION, THE SILVER AND CHROME TRIM AROUND THE ENTIRE DASHBOARD, AND CONSOLE AREA WOULD OBSTRUCT THE VISION WHEN SUNLIGHT MADE CONTACT WITH IT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 100. …
Owner-reported narrative. 100 miles reported. Look up ODI 10405299 at NHTSA ↗
Owner report 10433532 · 2011-10-29 (October 29, 2011)
CRANK NO START AFTER PARKING ON AN INCLINE (DRIVE WAY) WHEN FUEL LEVEL IS LOW (~ 3-4 GALLONS IN THE TANK.) STARTED WHEN CAR WAS PUSHED TO THE STREET. (LEVEL). *TR
Owner-reported narrative. 1,844 miles reported. Look up ODI 10433532 at NHTSA ↗
Owner report 10441592 · 2011-12-29 (December 29, 2011)
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHEN DRIVING IN RAINY OR ICY WEATHER, THE TIRES WOULD SPIN ABNORMALLY WHEN ACCELERATING FROM A STOP AND WOULD NOT GRIP THE PAVEMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS TEST DRIVEN. THE DEALER INFORMED THE CONTACT THAT THEY WERE UNABLE TO LOCATE A FAILURE WITHIN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED T…
Owner-reported narrative. 1,000 miles reported. Look up ODI 10441592 at NHTSA ↗
Owner report 10451129 · 2012-03-12 (March 12, 2012)
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS EXTREMELY SMALL AND DISTORTED THE REAR VISIBILITY. THE CONTACT STATED THAT THE REARVIEW BACK-UP CAMERA SHOULD BE EQUIPPED IN ALL MODEL VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND ADVISED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 19.
Owner-reported narrative. 19 miles reported. Look up ODI 10451129 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V151000 · Visibility:Windshield Wiper/Washer:Linkages
Reported: 2012-04-09 (April 9, 2012)
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
NHTSA campaign record ↗14V118000 · Air Bags:Side/Window
Reported: 2014-03-17 (March 17, 2014)
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
NHTSA campaign record ↗14V266000 · Seat Belts
Reported: 2014-05-20 (May 20, 2014)
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
NHTSA campaign record ↗15V415000 · Structure:Body:Hatchback/Liftgate
Reported: 2015-06-30 (June 30, 2015)
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
NHTSA campaign record ↗21V246000 · Air Bags:Critical Fasteners
Reported: 2021-04-08 (April 8, 2021)
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
NHTSA campaign record ↗