2009 Gmc ACADIA: complaints, problems and recalls

MY CLIENT WAS DRIVING A 2009 GMC ACADIA (ACQUIRED 09-03-2008) ON INTERSTATE 10 NEAR MARRIANA FLORIDA ON 08-08-09 WHEN THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY. MY CLIENT, HER DAUGHTER, ANN AND ANN'S 2 YOUNG BOYS WERE TRAVELING TO A DESTINATION IN FLORIDA. FORTUNATELY ONE OF THE BOYS NEEDED TO GO TO THE BATHROOM SO THEY STOPPED ALONG SIDE THE INTERSTATE. THE CAR BURNED UP IN FRONT OF THEIR EYES. . WE HAVE RECEIVED NO REPORTS OF THE CAUSE YET. I HAVE A LOT OF PHOTOGRAPHS. FORTUNATELY ,NO ONE WAS BURNED - BUT THE CAR AND ALL OF ITS CONTENTS WE…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10282576 at NHTSA ↗

PURCHASED A NEW 2009 GMC ACADIA, THE NAVIGATION, RADIO AND DVD SYSTEM FAILED. VEHICLE ONLY HAD 405 MILES ON IT. I NOTED THAT THERE WERE 4 ELECTRICAL FAILURES DOCUMENTED IN NHTSA REPORT ON THE ACADIA. THE NAV. RADIO AND DVD ARE POWERED BY THE ELECTRICAL SYSTEM AS IS THE COMPUTER SYSTEM AND FOR THIS REASON I HAVE CONCERN THAT A COMPUTER FAILURE MIGHT OCCUR WHILE DRIVING THE VEHICLE WHICH COULD BE A SERIOUS SAFETY CONCERN. THE VEHICLE WAS TAKEN TO DEALER FOR REPAIR, THEY COULD NOT REPAIR THE FAILED SYSTEM NOR DID THEY EVEN KNOW WHAT WAS WRONG WITH…

Owner-reported narrative. 360 miles reported. Look up ODI 10294449 at NHTSA ↗

I OPENED MY TAILGAGE TODAY, 12/13/09, TO PUT SOME ITEMS INTO MY TRUNK. I LEANED IN TO GET THEM SITUATED & SECURE WHEN SUDDENLY THE LIFTGATE SLAMMED DOWN ON MY LOWER BACK, TRAPPING ME AGAINST THE INSIDE OF MY TRUNK. I WAS UNABLE TO LIFT THE GATE AND HAD TO SLITHER OUT ONTO THE GROUND, AT WHICH POINT THE LIFTGATE COMPLETELY CLOSED. I REOPENED THE LIFTGATE, UNSURE OF WHAT HAD HAPPENED, AND WOOSH! IT SLAMMED SHUT AGAIN. THE LIFTGATE WILL NOT STAY UP, AND CLEARLY THE SENSORS THAT ARE SUPPOSED TO DETECT OBJECTS IMPEDING IT'S CLOSURE ARE NO…

Owner-reported narrative. 5,191 miles reported. Look up ODI 10295658 at NHTSA ↗

OUR 2009 GMC ACADIA, WITH FRONT WHEEL DRIVE, ROLLS BACKWARD WHEN PARKED ON A SLIGHT INCLINE EVEN WHEN THE TRANSMISSION IS IN DRIVE. THIS PAST WEEKEND IT ROLLED BACKWARD HITTING MY HUSBAND WHO WAS WALKING BEHIND THE VEHICLE. HE WASN'T INJURED BUT WE BELIEVE THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IF CHILDREN ARE INVOLVED. ALSO, THE VEHICLE ROLLS BACKWARD, APPROXIMATELY ONE FOOT IN DISTANCE, AFTER THE VEHICLE WAS PLACED IN PARK AND IS PARKED ON AN INCLINE. THIS ALSO HAPPENED WHEN THE VEHICLE IS STOPPED AT AN INTERSECTION, IN DRIVE, AND WHEN ON …

Owner-reported narrative. 8,000 miles reported. Look up ODI 10295904 at NHTSA ↗

THE HYDRAULICS ON MY TAILGATE FAILED SUDDENLY. I ALWAYS USE THE POWER LIFTGATE TO OPEN MY TAILGATE, BUT THIS TIME WHEN IT REACHED THE TOP, THE TAILGATE SUDDENLY DROPPED SEVERAL INCHES, WHEN THE GAS STRUTS SHOULD HAVE TAKEN OVER THE WEIGHT OF THE TAILGATE. I WAS STANDING UNDER THE TAILGATE AT THE TIME WHEN IT HAPPENED, AND IT HIT ME ON THE HEAD, BEFORE THE POWER LIFTGATE TOOK OVER AGAIN TO CLOSE THE LIFTGATE . IN MANUAL MODE, THE GAS STRUTS DON'T FUNCTION AT ALL NOW. MY VEHICLE IS 21 MONTHS OLD. IT IS BOOKED INTO A DEALERSHIP TO INVESTIGATE…

Owner-reported narrative. 19,934 miles reported. Look up ODI 10339469 at NHTSA ↗

VEHICLE HAS AUTOMATIC, POWER ASSISTED REAR HATCH BACK DOOR OPENER. WHEN IT OPERATES PROPERLY, THE DOOR CLOSES SLOWLY, USING THE STRUTS FOR DOWNWARD RESISTANCE. NOW HOWEVER, THE HATCH WILL OPEN, BUT THEN ABRUPTLY SHUT, OFTEN WITH GREAT FORCE DUE TO THE WEIGHT OF THE DOOR. THE FORCE IS GREAT ENOUGH TO CAUSE HARM, AND POSSIBLE DEATH TO A SMALL PERSON. THIS IS A FULL SIZED SUV, AND THE REAR HATCH INCLUDES THE DOOR AND GLASS, AND IS VERY HEAVY BY ITSELF. 2ND. ITEM - THIS VEHICLE HAS REMOTE TIRE PRESSURE READINGS AND DISPLAYS A WARNING ON THE DA…

Owner-reported narrative. 46,422 miles reported. Look up ODI 10344735 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 GMC ACADIA. THE CONTACT WAS REVERSING FROM A RESIDENTIAL DRIVEWAY ON A STEEP INCLINE WITH THE ACCELERATOR PEDAL LIGHTLY DEPRESSED WHEN THE VEHICLE ABNORMALLY BEGAN TO ROLL BACKWARD. THE VEHICLE INDEPENDENTLY ROLLED APPROXIMATELY TEN FEET. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE BUT WAS UNABLE TO PROVIDE A REMEDY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE BACK TO HIS RESIDENCE WHICH WAS 1,000 MILES AWAY. THE VEHICLE WAS …

Owner-reported narrative. 25,144 miles reported. Look up ODI 10350647 at NHTSA ↗

POWER DOOR LOCKS INOPERATIVE AFTER SHIFTING INTO PARK INTERMITTENTLY. LOCKING OCCUPANTS INSIDE OF VEHICLE. VEHICLE HAS BEEN REPAIRED THREE TIMES WHERE IT WAS PURCHASED FOR THIS SAFETY ISSUE. AFTER SHUTTING VEHICLE OFF, ISSUE RESETS ITSELF WITH PROPER POWER DOOR LOCKS OPERATION. *TR

Owner-reported narrative. 25,235 miles reported. Look up ODI 10365906 at NHTSA ↗

Reported: 2008-11-24 (November 24, 2008)

GM IS RECALLING 16,667 MY 2009 BUICK ENCLAVE, CHEVROLET TRAVERSE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES FOR FAILING TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A SAFETY BELT BUCKLE IN THE SECOND OR THIRD ROW THAT IS MISSING A RIVET.

Consequence: IN A VEHICLE CRASH, IF THE RIVET IS MISSING, THE BUCKLE MAY SEPARATE FROM THE MOUNTING STRAP, INCREASING THE RISK OF INJURY TO THE PASSENGER.

Remedy: DEALERS WILL INSPECT THE SAFETY BELT BUCKLES IN THE SECOND AND THIRD ROWS, AND REPLACE THEM IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; SATURN AT 1-800-972-8876; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Reported: 2009-03-06 (March 6, 2009)

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

Reported: 2010-06-04 (June 4, 2010)

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2010-08-12 (August 12, 2010)

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Reported: 2014-03-17 (March 17, 2014)

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Reported: 2014-05-20 (May 20, 2014)

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Reported: 2015-06-30 (June 30, 2015)

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.