2004 Glaval UNIVERSAL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
21,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Visibility:Glass, Side/Rear is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility:Glass, Side/Rear | 1 |
Visibility:Glass, Side/Rear: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
2007: 1
Pattern summary
Visibility:Glass, Side/Rear leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10196577 · 2007-07-17 (July 17, 2007)
TL*THE CONTACT OWNS A 2004 GLAVAL UNIVERSAL 5500 GURAMAX. THE CONTACT STATED THAT THREE OF THE WINDOWS IN THE VEHICLE WERE CONTINUOUSLY BECOMING UNGLUED AND FALLING OUT. THE PURCHASE DATE, ENGINE SIZE, AND A VALID VIN WERE UNKNOWN. THE CURRENT MILEAGE IS 41,918 AND FAILURE MILEAGE WAS 21,000. UPDATED 02-01-08 *BF THE CONSUMER STATED TWO MORE WINDOWS HAVE NOW BEEN GLUED BACK ONTO THE FRAME. UPDATED 02/01/08 *TR
Owner-reported narrative. 21,000 miles reported. Look up ODI 10196577 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V458000 · Equipment Adaptive/Mobility
Reported: 2004-09-17 (September 17, 2004)
ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR GLAVAL BUS AT 1-800-445-2825.
NHTSA campaign record ↗09V421000 · Interior Lighting
Reported: 2009-10-28 (October 28, 2009)
GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy: GLAVAL BUS WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON NOVEMBER 10, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GLAVAL BUS AT 1-574-262-2212.
NHTSA campaign record ↗