2002 Georgie Boy CRUISE AIR: complaints, problems and recalls

WHILE DRIVING THERE WAS SEVERE VIBRATION IN THE FRONT. VEHICLE WAS TAKEN TO THE MANUFACTURER, WHO INDICATED THERE WAS A MANUFACTURER'S DEFECT INCH DIFFERENCE FROM ONE SIDE TO OTHER SIDE OF THE CHASSIS. *AK

Owner-reported narrative. Look up ODI 10079619 at NHTSA ↗

THIS COMPLIANT IS AGAINST GEORGIE BOY MFG. CONSTRUCTION OF MOTOR HOME WITH A UVW OVER 1000 LBS HEAVER THEN THE RATINGS SPECIFIED ON VEHICLE INFORMATION POSTED IN UNIT. THE UNIT 2002 CRUISE AIR. HAS A UVW POSTED @21600 LBS WITH A CCC 2964 LBS. THE ACTUAL UVW WEIGHT 22660 LBS. AFTER SPEAKING WITH GEORGIE BOY ABOUT THE WEIGHT AND THE INFORMATION POSTED THEY STATED THAT THE THE UNIT IS OVER THE UVW DUE TO OPTIONAL EQUIPMENT THAT IS FACTORY INSTALLED. THIS EQUIPMENT INSTALLED ADDED TO THE UVW AS BUILT. GEORGIE BOY FAILED TO INCLUDE THE ADDITIO…

Owner-reported narrative. 17,800 miles reported. Look up ODI 10157574 at NHTSA ↗

TL*THE CONTACT OWNS A 2002 GEORGIE BOY CRUISE AIR XL. THE CONTACT STATED THE FLOOR WAS DEFECTIVE. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. THE MANUFACTURER FAILED TO SEAL THE METAL SEAM THAT CAUSED WATER TO SPRAY FROM THE TIRES AND INTO THE SUB FLOOR, WHICH CAUSED DETERIORATION. THE CONTACT REQUESTED AN EXTENDED WARRANTY AND THE DEALER REFUSED. THE PURCHASE DATE, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 36,000 AND FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPDATED 03-05-08 *BF THE CONSUMER STATED TH…

Owner-reported narrative. 34,000 miles reported. Look up ODI 10211439 at NHTSA ↗

Reported: 2003-02-12 (February 12, 2003)

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY THE STANDARD.

Consequence: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE SYSTEM WARNING INDICATOR.

Remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GEORGIE BOY AT 1-800-521-8733.

Reported: 2003-10-14 (October 14, 2003)

ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-877-876-9024.

Reported: 2009-07-23 (July 23, 2009)

COACHMEN IS RECALLING 932 MODEL YEAR (MY) 1999-2003 GEORGIE BOY CRUISE MASTER, MY 2000-2002 MAVERICK AND PURSUIT, MY 2000 & 2002 CRUISE AIR AND MY 2001-2002 SUITE MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.

Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

Remedy: COACHMEN IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.

Reported: 2011-02-04 (February 4, 2011)

COACHMEN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: COACHMEN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.